Customer Ratings & Reviews
- Model:
- PTW605BSRWS
- SKU:
- 6472681
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
Very good nice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this washing machine, it is a very good brand, but above all I love how it does all its functions, I am delighted with it
I would recommend this to a friendBeyond happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this washer! .
I would recommend this to a friendDeep washing if you want
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good works well you can add the level of water you need
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a month and 3 deliveries to get washer that was not damaged. Promised compensation, but have not seen it. The washer is a very good washer, and it is all of what the sales person said it would be.
I would recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about your experience and encourage you to reach out to BestBuy customer service by calling 888-237-8289 to discuss further.
- Cons mentioned:Noise level
Not thrilled with my choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm disappointed in my choice. Towels came out wet and had to rerun on the spin. Clothes have had white spots on them, not even sure what it is, I don't use powder detergent. Very noisy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are sorry to hear that you so far have not been satisfied with your unit. We would like to help with some troubleshooting information that address this situation on page 23 of the use and care manual that we will link for you here- https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf . If you still are having conerns and would like to have one of our service technicians out we can list the phone number here- 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. We hope this helps! If there is anything else you need please dont hesitate to reach out and let us know. Sincerely- Dianna@GEA
GE Impeller style washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GE profile is a practical washer with many features, nevertheless the sound during the wash cycle is very loud.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for your feedback on the washer's design and features. While some noise and vibration are normal, it's important to ensure your washer is properly leveled to minimize this. Make sure to level it both front to back and side to side, as this can help reduce any excessive noise during operation.
Good but not sure
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying so far but worried about long time use. Love the style and looks great next to old dryer.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear that you love your new washer! We're confident this unit will continue to be a great addition to your home for many years to come! Thanks for choosing GE Profile for your home!
Nice new washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, evens its self out, washes fast, and sufficiently.
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When load is done the washer on light stays on unless manually shut off
I would recommend this to a friendA perfect decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for one of my daughters and she loves it.
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service at the store; my washer works great Im in love that is a smart washer.
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very large compartment allows for cleaning any kind of bedding. Relatively quiet with low water usage. Also entails many cleaning options that are easy to use.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review, it means a lot to us and we appreciate you being a valued GEA customer. We hope you continue to like your washer and its features and that it becomes a great addition to your laundry space. If you need anything else in the future, please let us know. All the best! Dianna@GEA
That’s good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good buy, I had a few problems but they will replace it.
I would recommend this to a friendreliable washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is a very good upgrade from my last one!
I would recommend this to a friendnew washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer, it works great and cleans clothes well.
I would recommend this to a friendBrand response from GE Answers
Posted .We’re so glad to hear you love your washer, and appreciate its quality cleaning performance. We always want to provide a great experience, and we’re confident the washer will continue to serve your needs well for a long time to come!
Awesome choice.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service.. delivered on time and installed properly.
I would recommend this to a friendVery good washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clothes smell clean after goong through the washer. Works very well.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear your items smell fresh and clean after every cycle. We're happy to tell you that not only will your items continue to be fresh after every cycle, but the unit itself will stay fresh as well. Thanks to our Microban Antimicrobial Technology, antimicrobial protection is built into key washer components to help prevent odor-causing bacteria in areas like the tub, dispenser drawer and drain hose. We're confident you'll continue to love this washer for years to come!
SmartWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we wanted, deeper tub, does exactly what it says. Love it, no problems
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Definitely worth the money! I would recommend this product to anyone.
I would recommend this to a friendManager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to finally have this in place. Still need to get th 5 year warranty finished with your team.
I would recommend this to a friend