Customer Ratings & Reviews
- Model:
- PTW605BSRWS
- |
- SKU:
- 6472681
Customer reviews
Rating 4.3 out of 5 stars with 1634 reviews
(1,634 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value but could be cheaper . Need more knowledgeable employees working. Store is clean. Need more employees
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
LOUD/Noisy GE Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too LOUD for me: I’m used to a QUIET Washer. Hence, the Samsung I ordered. My LAST Old Samsung was VERY QUIET. This GE Profile was LOUD and NOISY. Value, Quality, Use was GOOD BUT TOO LOUD and Noisy.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .It's appreciated that you've taken the time to write a review. It's great that you liked the quality and overall. If the leveling legs are uneven, it can cause the washers to be noisy. If you change your mind and have questions, we're here.
- Cons mentioned:Noise level
Rated 3 out of 5 stars
it's ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is ok. It's pretty loud during the operation. It'd be nice if it was quieter. The wash settings are a little confusing too.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi! Thanks for leaving a review. Sorry to hear that you're not totally pleased with your unit. If you have questions or concerns about noises you're hearing, an article on our website titled TOP LOAD WASHER - NOISES HEARD DURING AGITATION may be able to help further. Also, if you have questions about the controls, take a look at the Use and Care manual, here: https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf - We're always here should you have other questions in the future. All the best. -Michael@GEA
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy helped me to buy this and it was a great purchase
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
New washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer! Big loads!! Deep!! Clean!! Easy!!
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thanks so much for taking the time to write about your awesome GE Profile washer. We're glad to know that you are loving this machine so far. It's definitely a treat to have and we know you'll enjoy it for a long time. Thanks for choosing GE! - Don@GEA
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works amazing! super quiet and fast! you wont regret getting the washer or dryer and it is huge can fit a king size comforter in and still have room.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love these!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer/dryer set, they’re pretty and work amazing!
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend Rated 5 out of 5 stars
Needed a new one and glad to have bought it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, does what it needs to and does it very well. This thing spins like a crazy and cut down the time the dryer needs to run. Very happy so far. Down side, I had to wait 10 days for delivery.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and being a valued GE Appliance customer! We have heard great things about this washer unit, and we are happy to hear that you are pleased with it so far. It can also be connected to the Smart HQ app which will only provide even more perks when using your unit!
Rated 5 out of 5 stars
Fantastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its awesome! Best washer I've ever bought. Recommend!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
GE washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far is good and haven't had any problems. I've only had them for 2 months.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Quiet washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is very quiet. It has a deep fill option for when you have bigger loads. It washes and spins dry very efficiently.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friend- Cons mentioned:Noise level
Rated 2 out of 5 stars
Noisy and water issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer (and dryer set) four days ago, and I will be returning my purchase. The washer is very loud, and it would release small volumes of water throughout the day while the washer was idle/inactive. I don't know if every customer experiences a similar issue. It does have neat features, and it does look aesthetically pleasing, but I was not satisfied with my overall purchase unfortunately.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We're sorry to hear about the trouble you're having with your new washer. This does not sound like normal operation. If you still have the unit, we recommend taking advantage of your warranty and calling our GE Appliances Consumer Service line at 1-800-432-2737 (Monday – Friday: 8 a.m. – 8 p.m. ET. Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled service technicians will be able to solve this problem for you. We truly apologize for the inconvenience caused by this situation. Please reach out if you have any questions, we're here to help. Julia@GEAppliances
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
GE Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer!! I really love the look of this washer and how well it works
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friend Rated 5 out of 5 stars
Extra large loads
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is great. I love the size and the many settings.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for being a valued GE appliance customer and taking the time to leave your feedback! That means a lot to us as we strive to make products that are going to help make customers like you happy. We hope you continue to enjoy your GEA Top load washer and that it keeps meeting all your expectations. If you need anything else, please let us know. All the best! Dianna@GEA
Rated 5 out of 5 stars
Overall, good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, good purchase. Not normally a fan of top loaders.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend- Cons mentioned:Noise level
Rated 3 out of 5 stars
A good, but noisy, washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer does a nice job getting clothes clean but it is VERY noisy.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you're liking how clean its getting your clothes but am sorry to hear about the noise. Please check out page 24 in your use and care manual, as it describes different common sounds. Also, view the article on our website called "Top load washer - normal sounds". If you don't think that the sound you're hearing is being referenced, please have one of our certified GEA technicians come out to take a look. Service can be set up online or by calling 1-800-GE-CARES
- Pros mentioned:Capacity
Rated 5 out of 5 stars
GE Smmart washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great in store service by Salesman, Great delivery and set up!
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy, peasy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Easy to use. Looks great.ove the sensor technology.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend Rated 5 out of 5 stars
Great place to shop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Explained the pros of the GE washer. Stated the pricing for this model is the same at all local stores. They took their time and no pressure. Looked at other models and went back to this one!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 4 out of 5 stars
Open box washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great- I purchased it open box and one side of the washer lid doesn’t close tightly. So far it hasn’t arrested the wash cycle.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're happy to hear the washer is working great! Thanks for choosing to become part of the Profile family! Best regards. -Don@GEA



























