Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $859.99

Customer reviews

Rating 4.3 out of 5 stars with 1265 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,265 reviews
  • Rated 5 out of 5 stars

    Best washing machine I’ve ever bought

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washing machine. Saves water with its sensing feature.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Flooded our laundry room

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was installed but did not work during first rinse cycle. Water flooded our laundry room. It was a issue with the machine and it was removed by installers and our old machine was reinstalled.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    GE profile washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good quality and good warranty fast delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Um. Yeah.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work's amazingly well and has reduced my house water consumption by a lot. Cannot recommend enough.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you so much for sharing! All the best! -Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love!!!! Fast, high tech like and super appealing to the eye.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the one

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, beautiful color and super silent effects motor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer/dryer combo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many different functions and having the app is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs nice and smooth walked around several before choosing this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is the best I have owned, seems to be a quality machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer purchase

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy with our dryer, it is very dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with all aspects of this unit. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE profile

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment, and store service…….thanks…..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but don’t come with the Bluetooth adapters Everything else is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does laundry right!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent GE quality. Does a very good job of washing clothes and bedsheets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine and very spacious for washing large things

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there! Thank you for the glowing review. We're happy to hear you're satisfied with your purchase. This washer was designed to fit larger items, thanks to its 5.0 cu. ft. capacity. Even though the drum is large, our design makes the bottom of the washer easy to reach. We're confident this washer will continue to serve you well for years. Thank you for including GE Appliances in your home! Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buys this item! Has a great review and the price is amazing. It well recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No stink.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. NO stink from sitting water like the front load washers.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there – thanks for taking the time to write a review! It’s great to learn that you appreciate the quality and odor-free performance of our washer. We strive to provide products that not only deliver excellent wash results but also offer a pleasant user experience, and it’s nice to know we’ve met that goal. Thanks for being a part of the GE Appliances Family and reach out anytime if there is anything we can assist with in the future. All the best! Lauren@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Set is ok, delivery was painful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the set and it is working well. The reason this is getting a bad review is because it tool 3 attempts to finally have a working washer and dryer. More than a month since I placed the order. First the dryer came in messed up, it was really loud. Then they exchanged the dryer and washer. Second attempt it was the washer that was bad, it couldn’t start or take in any water. This was a bad experience and I won’t be buying appliances from best buy again.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your feedback on this model. User experiences with our products matter to us, so we appreciate you taking the time to share. -Vikki@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Amys

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was awesome. I love my new washer. I glad we chose this one.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello. We're happy to hear that you love your washer and have had an awesome experience! Thanks for the review, and should you have any additional feedback, please reach out to us! All the best.-Kianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great choice, great price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, highly recommend it! Great features for a great price!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings - Thank you for your positive feedback on this washer. We're thrilled to hear that you find it to be a great choice with excellent features at a great price. Your recommendation is truly appreciated. If you ever have any questions or need further assistance, please don't hesitate to reach out. We value your business and look forward to continuing to meet your expectations. -Kacie@GEAppliances GE_Appliances