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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1629 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,629 reviews
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that our clothes would not be as clean using a washing machine that doesn’t have an agitator, but so far I can’t tell the difference. I would recommend this washing machine. Get it from Best Buy.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for sharing your positive experience with your washer! It's great to hear that your worries about the lack of an agitator haven't impacted the cleanliness of your clothes. Your recommendation is valuable, and we're sure it will help others looking for a reliable washing machine. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. Happy laundering! -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    amazing purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is perfect. It does the job also it's not that loud.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the washer!! Great quality!! Better price!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Came damaged twice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undetermined haven’t received one that hasn’t been damaged

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, great color, excellent performance

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear the washer has been excellent! Be sure to check out the smart benefits by downloading the SmartHQ app. Thanks for choosing GE Profile for your home! -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance. Easy to use. Technology is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used washer machine in excellent condition. Trusted brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I love to app and getting a notification that the laundry is done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does a good job, but not very user friendly. No operating guide supplied with the machine. Dale

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      While we're glad the washer is working well for you, we regret that you feel it isn't user friendly enough. We know it can take some time to adjust to a new appliance, and if it might help we do have a use and care manual available on our GE Appliances website. You can view that when you look up the model number and go to the product page. We hope that helps! GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    TK

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re noisy noisy, noisy, noisy noisy, noisy, noisy

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It's normal for washers to produce certain sounds during operation, but excessive noise can sometimes indicate an imbalance. We recommend ensuring your washer is properly leveled to minimize vibrations and noise. When leveling a washer, make sure to level both front to back and side to side by adjusting the four leveling legs. Also note that the more the legs are extended, the shakier the washer will be during operation. GE_Appliances

  • Rated 5 out of 5 stars

    Thankful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think I could have made a better purchase for my daughter!! She is so happy with both the washer & dryer!!! Thank you all for helping me out with all the confusion!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    see through

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is just phenomenal, moved into my new house and this was my house warming gift and I absolutely love it. i never had a washer I could look at the actual washing going on

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- Thank you for taking the time to send us your review. We are happy to hear that so far you are happy with your new top load washer. We hope you continue to enjoy using it and it becomes a great addition to your laundry space. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Item has been amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been excellent and low maintenance compared to front loading and you just have to organize clothes well in washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with it! Delivery was quick and they made install it as well! It has a sanitize mode on it that ive been super excited about due to me having a low immune system and sensitive skin! I highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would of got 5 stars but unit is a little loud but it’s washes clothes well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Machine! We have had no issues with it and the Wifi and Smart capabilities has been incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my set

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my set totally perfect! Washes nicely and dry everything well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliances so far. I like the look of them as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better the Second Time Around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first unit arrived so damaged it was not useable. The second unit was in perfect shape the delivery people were efficient and everything went smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was is a hidden Gem. Great height as you don't have to bend over and almost fall in. Cool color but more importantly washes like a champ. Mike Tyson would say, it went through the ringer.

    I would recommend this to a friend