Customer Ratings & Reviews

Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances

Hello - Thank you for your feedback! We're delighted to hear that you find your washer to be awesome and futuristic. It's great to know that it's not only efficient but also environmentally conscious, saving water usage. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Enjoy your high-tech laundry experience! -Kacie@GEAppliances

Hi there – thank you for your kind words! We’re pleased to hear that you’re satisfied with our washer’s performance and that you’re enjoying its quiet operation. If you ever have any questions, please feel free to reach out anytime, as we’re happy to help. Have a wonderful day! Lauren@GEAppliances

Hey there - We're sorry to hear you weren't satisfied with your purchase. While we strive to meet the needs of our consumers, we also understand there's always room to improve. We will be sure to share your feedback with our design and engineering teams to see how we can improve on this in the future. We hope to be given a chance to earn back your trust. Take care. Julia@GEAppliances

Hello- Thanks so much for taking the time to share your review. We are so glad you are loving all the features of your new washer and utilizing all of them. If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA

We're so sorry to hear that your washer has been louder than you expected and is going off balance frequently. This is not what we want for you and would love to help. In this case, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We've also made sure to pass your feedback along to our washer design team for future improvement. Let us know if you have comments or concerns about anything else. We are here for you! -Chris@GEA

We hate to hear you have concerns with the washer's noise, and had to replace the drain pump. If it might be helpful, we have information about what sounds the unit may make on page 24 of the manual; if you'd like to view that, you can do so on our GE Appliances website when you look up the model number and go to the product page. If you have any other concern, you're always welcome to reach out to us with a private message over our GE Appliances social media (such as Instagram or Facebook). We'd be glad to assist.

Hello- It's great to hear that you're loving your new GE washer! We strive to make sure our products are user friendly to assure that our consumers have the best experience possible. We hope it continues to be a great addition to your laundry space for many years! If there is anything else we can help with in the future, please let us know. All the best- Dianna@GEA

Hello-Congratulations on your new washer and dryer. We are so happy to hear the installation went well and the delivery went well. We are glad your new washer and dryer are working well for you and your family. If you have any questions please let us know. We are here to help! Joyce@GEA

Hello - we're very sorry to hear that the unit's sound levels haven't met your expectations. We always strive to make products with the highest quality possible, so we will make sure that the appropriate teams are aware of these concerns regarding the sound levels for this washer. -- Modern washers will generate certain sounds due to the nature of their design, and you can learn more about this by referring to the article titled "TOP LOAD WASHER - NORMAL SOUNDS" on our GE Appliances website under the "Support" section. -- Please reach out to us on social media if any other questions or concerns come up. Take care. - Pablo@GEA