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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $859.99

Customer reviews

Rating 4.3 out of 5 stars with 1266 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,266 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a owner guide. Washing great just have to figure out all that it does. Where can I get a guide.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer machine very good on space and my clothes come out clean

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to wash well. A bit tall for me so hard to reach bottom. Seems a bit noisier than my last washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latest and greatest in laundry technology.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest programming ever. Takes some getting used to with reduced water levels but think of the water and energy savings you will realize. Works well and quiet in operation. Best Buy had the best price and friendly no-pressure sales rep!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans fine. Cycles are short. It is a very loud machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job getting our laundry clean. I don't like the pull-out tray for softener and detergent because it's too close to the lid and makes a mess when filling. The wifi is handy and lets you know when your washer is done so it doesn't sit by accident.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re glad to hear you’re happy with your washer overall, and appreciate its quality cleaning performance and the convenience connectivity adds. We do regret that you’re not happy with the Flex Dispense; if it may be helpful, more information about that feature is available in the manual on page 12. You can view the manual on our GE Appliances website when you look up the model number and go to the product page. Your feedback will be shared with our team for review, and we’re confident the washer will serve your needs well for a long time to come. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer is amazing and pretty big with the amount I can fit in it compared the my old washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect for my family

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the capacity of this washer. Very easy to use and fits all my means for my families laundry. GE has always been a solid brand so that made picking this washer easy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Many many washing options!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many many washing options. Live the efficiency. Love being able to easier add items to a wash.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Much better than my old washer . I am very pleas ed so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered with a dent but Best Buy to the rescue, replaced without hesitation! Loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very pleased with our purchase. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Home owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes great. Clothes have never been cleaner, family loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good and affordable, easy to operate. Just love this washer

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there! Thanks for taking the time to share your thoughts with us. We're thrilled to hear you're satisfied with your purchase. This is a wonderful unit that blends features with ease of operation. We strive to meet the needs of our consumers, so we appreciate you letting us know we succeeded. Thank you for choosing GE Appliances. Warm regards! Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer for the money, and actually fills up enough to cover all clothes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, energy efficient and spin dries all of the water out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer! Treats clothes with love.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is brilliant. I read many reviews on impeller type washers . The reviews never mentioned that everything this type of washer does includes all the benefits of a front loader turned upright. That is quite amazing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lid issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this product. The lid breaks easily and the replacement parts are as much as getting smaller washer. On the replacement website there are no answers besides buying parts. Many others had the same issue. It is coming up on three years having the washer and I believe I can find somthing more reliable and less money than replacing the lid and hinges. The washer costs too much for this design flaw. It doesn't matter if the washer cleans well if it doesn't work.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear about the trouble you've been having with the lid of your washer, and we apologize for the inconvenience. Please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further. - Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    smart

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love the washer it cleans the clothes right my whites are white

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice unit. No issues so far.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit with enough options for our washing needs. No issues so far.

    I would recommend this to a friend