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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1629 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,629 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washing machine. It is quiet and was delivered timely and setup with no issues!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- Thank you for taking the time to send us your review. We are happy you had a great experience with your retailers delivery service. We hope that you are still happy with your new washer and that it has been a pleasure to use so far. We are here if you need anything else in the future. Sincerely- Dianna@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Definitely a lot of room and seems pretty quiet.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to have you as part of the GE Appliances family and to hear you're enjoying your new washer. Thanks for choosing this beautiful unit for your home. -Gina@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washer for about a year now, week 2 it started giving issues, I went to Best Buy the swap it out or get another washer and they told me that I have to use the insurance I have on it. I’ve had this serviced 4 times already, I do not recommend this washer.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you've had ongoing issues with your washer, and we want to help. If you'd like to try troubleshooting, tips are available starting on page 26 of your manual; that manual can be viewed on the Best Buy product page when you view the Features section and scroll to the bottom. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, any confirmation number you may have, the complete model/serial numbers, and a copy of this review. GE_Appliances

  • Rated 5 out of 5 stars

    So Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my life so much easier with this smart washer! I definitely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer n dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer are amazing……………………………….. …………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Make Me Feel Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my G E Profile washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer machine !! And my FPL account went down !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great washers and dryer and the customer service was amazing

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is LOUD and honestly I thought it was going to break. It sounds like the machine is just busting together. We returned.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We hate to hear you were unhappy with the noise made by the washer, and have returned it. We do expect the washer to make some sound as it operates, and if you still had the unit we would have been happy to look into this concern further. Going forward, we'll do all we can to earn your trust in our brand again. GE_Appliances

  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washer/dryer combo for a gift, and they love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice people to work with and the washer works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth each penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best .. very good quality and and good material

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Um. Yeah.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work's amazingly well and has reduced my house water consumption by a lot. Cannot recommend enough.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you so much for sharing! All the best! -Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with Washer. We previous had a Samsung washer that only lasted 2 years. This unit is better built

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there, and thanks for letting us know about your experience – we’re so thrilled you’re happy with the washer! We always want to provide quality products for our consumers, and we’re confident this washer will serve your needs well for a long time to come. Best wishes! -Sarah@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Fantastic washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can adjust the settings on the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washing machine I’ve ever bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washing machine. Saves water with its sensing feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sales team, very helpful. Would recommend to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love!!!! Fast, high tech like and super appealing to the eye.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE profile washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good quality and good warranty fast delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time of purchase to the day my washer and dryer was delivered, everything was effortlessly smooth

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your review. We appreciate you being a valued GEA customer and hope that you are enjoying your washer unit so far. We are here is there is anything else you need in the future. All the best! Dianna@GEA GE_Appliances