Customer Ratings & Reviews
- Model:
- PTW605BSRWS
- SKU:
- 6472681
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.
This summary was generated by AI based on customer reviews.
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a GE in our first house and loved it so we wanted to buy another one. It is "simple" and not too fancy, which is what I wanted.
I would recommend this to a friend5902
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Purchase matching set. Absolutely love the products
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to send us your review and being a valued GE Appliances customer. We are glad you chose us for your home and decided to get the set. We think you will be impressed with all the other features these great units have as well.
Carol B
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the wash and detergent selections. The tub basin is HUGE and the way the impellor is, gives it even more room!
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We're happy to hear that you're loving your GE Profile washer. We wish you all the best! - Don@GEA
Product ok, Service very bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is ok. The installation service provided however was way below the standard that you would of expect from the name "Best Buy", it was amateurish at best. Third party personnel was inefficient and did not had the proper skills set to complete the install. In my case, it even resulted in damage of personal property. The "concierge" service that is offered as part of being a member of the Best Buy Plus also failed in their commitment of resolving the issue in 5 different ocassions. We ended up hiring a real professional on our own. They were extremely unprofessional and poor in their commitment to customer service. We will no longer use Best Buy as our go to place of all appliances and electronic needs due to this experience of disastrous proportions. It is not worth the money or for that matter the time for me and my family. If you can, please go some where else where they will threat customers with dignity and respect.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your question or direct you to your local store for further assistance.
Great investment
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. No issues with noise as others noted. Our laundry room is right next to our living room and dies notbdisturb.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your review. We appreciate you choosing us for your purchase and being a valued GEA customer. We are thrilled that you are enjoying using your washer unit so far. We hope that you continue to love it and it impresses you for many years to come. If there is anything else, you need please let us know. All the best! Dianna@GEA
- Cons mentioned:Noise level
DO NOT BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These new GE units are the worst washer/dryers I've ever come across. These units are extremely loud and they don't have the built-in detergent reservoir as stated in the specs. Overall quality with regards to the exterior metal, lid, and detergent dispenser is very poor. I don't expect these lasting until just past manufacturer's warranty without repair calls.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - This unit has the Flex Dispense Drawer. This drawer holds liquid fabric softener/conditioner, pre-wash detergent, and detergent packets. There is also a bleach dispenser in the front left corner of the unit. If you are experiencing a loud noise, such as the unit shaking or moving, please ensure your unit is leveled properly. You may also view a helpful troubleshooting article on our GE Appliances website titled TOP LOAD WASHER - WALKING OR VIBRATING. We hope this helps!
Washing to impress
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Various options to clean clothes. Big bowl to wash more clothes and reduce amount of time to wash.
I would recommend this to a friendGood machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleanest clothes we’ve had in a while. Make agitatorgreat again.
I would recommend this to a friendGE washer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice item and great delivery guys. I love it but i have only had it for about 2 weeks. Finger crossed and hoping it last awhile!
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Definitely a lot of room and seems pretty quiet.
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to have you as part of the GE Appliances family and to hear you're enjoying your new washer. Thanks for choosing this beautiful unit for your home. -Gina@GEA
- Cons mentioned:Balance
No bulky items
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst washing machine I’ve ever owned. It can not handle bulky items that throw off the balance. Even after adjusting the items in the washer by hand it still is off balance. Towels, blankets, jeans, jackets this machine is incapable of rise and spin and balancing.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear your washer is having trouble balancing. We encourage you to review the loading guidelines on page 13 of the Use and Care Manual. The Use and Care Manual for your unit can be located in the "From the Manufacturer" section of this product page. If these tips don't solve the issue you're experiencing, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further, if needed.
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still experimenting with This appliance I haven’t bought a washer in over 30 years so much has changed. I needed more guidance from the sales people.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're happy to hear you've recently updated your laundry routine! We know the changes to laundry can be overwhelming, so we have a Use and Care Manual that outlines the features of this unit, as well as the best practices for use, all in one place. You can find the Use and Care Manual for your model in the "From the Manufacturer" section of this webpage. If you have any additional questions, don't hesitate to reach out. We're always happy to help.
Fantastic job!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation. On time and done quickly. Very friendly
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear you're happy with your installation experience! If you'd like to share your feedback with Best Buy, they can be reached at 1 (888) 237-8289. We're confident your washer will serve your needs well for a long time to come!
Tech
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More technology then I am used to. Still experimenting
I would recommend this to a friendBrand response from GE Answers
Posted .We certainly understand getting used to a new washer can be a bit of a process. We have details on using the washer in the manual, which you can view on our GE Appliances website when you look up the model number and go to the product page. We hope that's helpful!
Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washing machine. It is quiet and was delivered timely and setup with no issues!
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for taking the time to send us your review. We are happy you had a great experience with your retailers delivery service. We hope that you are still happy with your new washer and that it has been a pleasure to use so far. We are here if you need anything else in the future. Sincerely- Dianna@GEA
Washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s quiet and easy to use ………………………………………………………….
I would recommend this to a friendGE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving It both washer and dryer it makes the clothes bright and dryer is excellent
I would recommend this to a friendGE washer Rocks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice quality & happy with the look and the cleaning it’s doing
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We're pleased to hear that you find your washer of very nice quality and are satisfied with both its appearance and cleaning performance. If you have any more feedback or questions, feel free to reach out. Thank you for choosing GE Appliances. Best regards, Kacie@GEAppliances
Good but not sure
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying so far but worried about long time use. Love the style and looks great next to old dryer.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear that you love your new washer! We're confident this unit will continue to be a great addition to your home for many years to come! Thanks for choosing GE Profile for your home!
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer it’s quiet and have a lot of cool features even the app I can download
I would recommend this to a friend