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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1629 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,629 reviews
  • Rated 5 out of 5 stars

    This is the one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, beautiful color and super silent effects motor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs nice and smooth walked around several before choosing this one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but don’t come with the Bluetooth adapters Everything else is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer/dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many different functions and having the app is nice.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the loudest and cheapest built washing machine I’ve ever thrown money away on. It’s not worthy of installing in a rental property. Not sure how GE made such a piece of junk. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, flowing water, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds." If you believe the noise you're hearing is abnormal after reviewing this information, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is the best I have owned, seems to be a quality machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy with our dryer, it is very dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with all aspects of this unit. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buys this item! Has a great review and the price is amazing. It well recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drum is huge I fit king size comforters. Deep fill is a great option. Over all.. I love it

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for sharing your insight. The deep fill option is a great option to have for the more larger loads. We're so glad to hear that you're loving your new dishwasher. Feel free to reach out if you have additional questions. All the best. - Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Does laundry right!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent GE quality. Does a very good job of washing clothes and bedsheets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! So good to have back a washer with an agitator! Simple operational navigations

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your review and you being a valued GE Appliances customer! We are so glad to hear that you are happy with your new washer and it's been simple to use for you. We hope it continues to be a great added piece to your laundry space for many years. Let us know if you need anything else in the future. Sincerely-Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine and very spacious for washing large things

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there! Thank you for the glowing review. We're happy to hear you're satisfied with your purchase. This washer was designed to fit larger items, thanks to its 5.0 cu. ft. capacity. Even though the drum is large, our design makes the bottom of the washer easy to reach. We're confident this washer will continue to serve you well for years. Thank you for including GE Appliances in your home! Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    GE profile

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment, and store service…….thanks…..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was awesome. I love my new washer. I glad we chose this one.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello. We're happy to hear that you love your washer and have had an awesome experience! Thanks for the review, and should you have any additional feedback, please reach out to us! All the best.-Kianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE and Best Buy Installers.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and Dryer arrived and installed professionally and all is working perfectly. Best Buy installers are the "Best".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No stink.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. NO stink from sitting water like the front load washers.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there – thanks for taking the time to write a review! It’s great to learn that you appreciate the quality and odor-free performance of our washer. We strive to provide products that not only deliver excellent wash results but also offer a pleasant user experience, and it’s nice to know we’ve met that goal. Thanks for being a part of the GE Appliances Family and reach out anytime if there is anything we can assist with in the future. All the best! Lauren@GEAppliances GE_Appliances

  • Rated 2 out of 5 stars

    Don’t work properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't like it I have tried all the wash cycles and the The only thing that the clothes are washed with enough water is bulky, the other cycles are like dry cleaning, of course if I put it on bulky and there are few clothes, when you squeeze the drum it destabilizes, very disappointed

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. GE_Appliances

  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great washing machine. Had it less than 3 months and already had to call for repair. It does not do large loads at all well.. cannot balance larger loads in cycles.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear about your experience with your washer and we're confident our service team will provide a resolution, and we recommend continuing to work with them directly. GE_Appliances

  • Rated 5 out of 5 stars

    A great decision for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So much larger than my old one! Even the husband hasn’t complained

    I would recommend this to a friend