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Customer Ratings & Reviews

$699.99
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The comparable value is $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1666 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,666 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love all the options it has. Like being able to program my favorite cycle

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there – thanks for sharing your feedback! We’re delighted to hear that you’re enjoying your new washer and the flexibility it offers with its various cycle options and the ability to program your favorite cycle. If you ever have any questions in the future, please feel free to reach out, as we’re happy to help. Thanks for choosing GE Appliances! Take care. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    ClevelandJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding machine. Very quiet. No problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have picked a better washer ! Many wash options and the glass lid is Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, sleek design, overall a great purchase and worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart washing machine!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, with amazing smart tech! The app is amazing as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but don’t come with the Bluetooth adapters Everything else is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with Washer. We previous had a Samsung washer that only lasted 2 years. This unit is better built

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there, and thanks for letting us know about your experience – we’re so thrilled you’re happy with the washer! We always want to provide quality products for our consumers, and we’re confident this washer will serve your needs well for a long time to come. Best wishes! -Sarah@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Adams

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the delivery and the product after almost a year!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We love hearing that you had a great experience and appreciate you choosing us for your home. Thanks for sharing! GE_Appliances

  • Rated 5 out of 5 stars

    Um. Yeah.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work's amazingly well and has reduced my house water consumption by a lot. Cannot recommend enough.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you so much for sharing! All the best! -Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Compare to other washers this is the best I’ve had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my life so much easier with this smart washer! I definitely love it!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is LOUD and honestly I thought it was going to break. It sounds like the machine is just busting together. We returned.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We hate to hear you were unhappy with the noise made by the washer, and have returned it. We do expect the washer to make some sound as it operates, and if you still had the unit we would have been happy to look into this concern further. Going forward, we'll do all we can to earn your trust in our brand again. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So loud, sounds like a jet getting ready to take off.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We want to help you with the sound level of your washer. We recommend checking that all 4 of the unit's legs are properly leveled. If needed, you can adjust the leveling legs by rotating the individual leg in the proper direction for up or down. You can find additional information in the article titled "Top Load Washer - Wet Clothes Concerns" on the GE Appliances website.

      If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment. GE_Appliances

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer machine !! And my FPL account went down !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Whirlpool washer. Yuck.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's garbage. Every load goes off balance. I think it's because there's no agitator which I thought would be better, but whirlpool knew it wasn't. Best buy has a 15 day warranty which is a joke, disgusting and very rude to do.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry that your GE Appliances washer has not lived up to your expectations and is experiencing issues with balancing. We are more than happy to provide guidance with this washer and its balancing. Loading does have a direct impact on the balancing of this washer. It is advised to load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. We also recommend ensuring that the washer is properly leveled. All four washer leveling legs will need to be adjusted until the washer is level left to-right and front-to-back. To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down. If these tips do not help with the balancing, service is advised. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393). GE_Appliances

  • Rated 5 out of 5 stars

    Worth each penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best .. very good quality and and good material

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love!!!! Fast, high tech like and super appealing to the eye.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washing machine I’ve ever bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washing machine. Saves water with its sensing feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE and Best Buy Installers.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and Dryer arrived and installed professionally and all is working perfectly. Best Buy installers are the "Best".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can adjust the settings on the app.

    I would recommend this to a friend