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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1629 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,629 reviews
  • Rated 5 out of 5 stars

    Great too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also great features. Instalation was smooth, works great, love the matching color

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there, thanks so much for taking the time to review your washer. We're happy to hear that you're loving it so far and know you'll enjoy it for a long time. Thanks for trusting the GE Appliances brand. - Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, it does everything it is supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Would recommend purchasing this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with innovative features. I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great customer service! Love Best Buy!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings - Thank you for your positive feedback! We're thrilled to hear that you love your washer and that you had a great experience with Best Buy's customer service. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Enjoy your washer and happy laundering! -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer no complaints the alerts are great when doimg other things in the house

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello. Thanks for leaving a review – we’re so glad you’re loving the washer and the alerts have been useful for you! We’ll share your positive feedback with our team; we always like to know what our consumers think of our products, so your feedback is appreciated. We’re confident the washer will work great for you for a long time to come. Best wishes! -Sarah@GEA GE_Appliances

  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer broke at a particularly bad time, and we were lucky to find this one at such a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works as expected so far and its good design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in every way. Makes me want to wash clothes just because.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer had an issue with catching the water and had to be returned to be replaced and accessed by the company

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are very sorry to hear you had this experience. This is not what we would expect to hear and apologize for your inconvenience. We hope that you were able to get a good replacement. If you have any questions, please let us know. We are always happy to help! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ithe item is great and installation went well.Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So futuristic, this machine even saves water usage!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thank you for your feedback! We're delighted to hear that you find your washer to be awesome and futuristic. It's great to know that it's not only efficient but also environmentally conscious, saving water usage. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Enjoy your high-tech laundry experience! -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great product works very well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works very well. it is also very quite.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there – thank you for your kind words! We’re pleased to hear that you’re satisfied with our washer’s performance and that you’re enjoying its quiet operation. If you ever have any questions, please feel free to reach out anytime, as we’re happy to help. Have a wonderful day! Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little complicated but a nice washer.Nice size drum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, quiet and efficient. Pleased with the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was really good. Great value for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer,does everything and it has options that's out of this world

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thanks so much for taking the time to share your review. We are so glad you are loving all the features of your new washer and utilizing all of them. If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this GE Top Load washer. It comes way a big Agitator for bigger loads of clothes.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine banged as it washed the clothes and it was balanced had to exchange not happy at all

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances GE_Appliances

  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    Do Not Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is terrible. I wish I had never purchased it. It gets off balance more than any washer I have ever owned and is the loudest I have ever heard.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so sorry to hear that your washer has been louder than you expected and is going off balance frequently. This is not what we want for you and would love to help. In this case, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We've also made sure to pass your feedback along to our washer design team for future improvement. Let us know if you have comments or concerns about anything else. We are here for you! -Chris@GEA GE_Appliances