Customer Ratings & Reviews
- Model:
- PTW605BSRWS
- SKU:
- 6472681
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
My appliance experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried purchasing this item in January was out dated to May Chose the LG after being told about it good points, the LG washer has click like sound as it change its point of rinses and washing speed from time to time have had it switched out was trying to check on GE as it would be delivery 5 days, before delivery, went unavailable with no future date, ended up with LG set, paid for a dryer kit delivery guys did not install. Still not quiet clear of what my total bill is
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are very sorry to hear you couldn't get our GE Washer. We can understand your disappointment and frustration and hope your new washer works well for you for many years. Please let us know if you need any new GE Appliances in the future, we'd love for you to be a part of our appliance family. If you have any questions, let us know. We are here to help! Joyce@GEA
Cheap & easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use less water now with each load. I don't have to worry about is thing on large load or sm
I would recommend this to a friendExcellent Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer with interesting dispensing tray, even has one for tide pods which was cool
I would recommend this to a friendNo problems for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, easy to use, definitely recommend to buy. Good price as well.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there! Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your washer. Your review means a lot to us and lets us know we are on the right track of providing affordable and easy to use products like this washer unit. We appreciate you being a valued GE Appliances customer. If there is anything else you need, please let us know. All the best! Dianna@GEA
Angry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged first delivery…. Damaged the second delivery… damaged third time too… don’t recommend
No, I would not recommend this to a friend- Cons mentioned:Balance
Worst washer ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer tears up your clothes. It barely puts water in while agitating the clothes. It kept sending me off error codes and would throw my clothes of balance with every load. Wound up returning this washer for a maytag front load. And im so glad of my desisison! Will never purchase one of these again! And definitely don't recommend anyone else getting this washer.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there - We're sorry to hear you weren't satisfied with your purchase. While we strive to meet the needs of our consumers, we also understand there's always room to improve. We will be sure to share your feedback with our design and engineering teams to see how we can improve on this in the future. We hope to be given a chance to earn back your trust. Take care. Julia@GEAppliances
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great works well good for many uses and I love the coler
I would recommend this to a friendGreat But
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greater Buy! Beautiful, modern look. I have no complaints.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey,
We're pleased to hear that you are happy with your incredible washer. This is quickly becoming one of our top models consumers want and we're glad you get to experience it. Let us know if there's anything you need. Best wishes! Mike@GEA
Washing Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washing Machine Thank You Best Buy!!!!
No, I would not recommend this to a friendThe perfect Brand !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent brand !! As always The perfect washer !!!
I would recommend this to a friendLove it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet washing machine that has great smart features.
I would recommend this to a friendGreat machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. No complaints so far.
I would recommend this to a friendHe washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is much quieter than my previous washer . It was easy to use once I read the manual
I would recommend this to a friendMust have
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dryer. Is the first washer i have got from bestbuy and will buy the dryer next
I would recommend this to a friendLOVE IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I learned how to use it I love everything about it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- It's great to hear that you're loving your new GE washer! We strive to make sure our products are user friendly to assure that our consumers have the best experience possible. We hope it continues to be a great addition to your laundry space for many years! If there is anything else we can help with in the future, please let us know. All the best- Dianna@GEA
Great product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Fit as stated. Installation by delivery guys went well.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello-Congratulations on your new washer and dryer. We are so happy to hear the installation went well and the delivery went well. We are glad your new washer and dryer are working well for you and your family. If you have any questions please let us know. We are here to help! Joyce@GEA
- Cons mentioned:Noise level
Fair Machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine runs a little loud, drain pump had to be replaced after 1 year and 6 weeks.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear you have concerns with the washer's noise, and had to replace the drain pump. If it might be helpful, we have information about what sounds the unit may make on page 24 of the manual; if you'd like to view that, you can do so on our GE Appliances website when you look up the model number and go to the product page. If you have any other concern, you're always welcome to reach out to us with a private message over our GE Appliances social media (such as Instagram or Facebook). We'd be glad to assist.
Set is ok, delivery was painful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the set and it is working well. The reason this is getting a bad review is because it tool 3 attempts to finally have a working washer and dryer. More than a month since I placed the order. First the dryer came in messed up, it was really loud. Then they exchanged the dryer and washer. Second attempt it was the washer that was bad, it couldn’t start or take in any water. This was a bad experience and I won’t be buying appliances from best buy again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for your feedback on this model. User experiences with our products matter to us, so we appreciate you taking the time to share. -Vikki@GEAppliances
Newer DOES NOT Equal Better
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this along with the dryer combo to restore the look of our laundry room. Out with the old GE washers and in with the new, am I right? Nope. Couldn’t be farther from the truth. Yes. They’re fancy. They have Wi-Fi capability which means you can monitor the wash from the comfort of an app on your phone. However, don’t let the sleek design fool you - they are rigged to go bad around the time the warranty is set to expire. I haven’t had this many issues with a washer made decades ago. Just run. Stay away.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad that you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product exceeds all expectations we had for it.
I would recommend this to a friend