Customer Ratings & Reviews
- Model:
- PTW605BSRWS
- SKU:
- 6472681
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great works well good for many uses and I love the coler
I would recommend this to a friend- Cons mentioned:Noise level
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy! Are laundry room is on the 2nd floor and it sounds like it's going to break through to the first floor
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - we're very sorry to hear that the unit's sound levels haven't met your expectations. We always strive to make products with the highest quality possible, so we will make sure that the appropriate teams are aware of these concerns regarding the sound levels for this washer. -- Modern washers will generate certain sounds due to the nature of their design, and you can learn more about this by referring to the article titled "TOP LOAD WASHER - NORMAL SOUNDS" on our GE Appliances website under the "Support" section. -- Please reach out to us on social media if any other questions or concerns come up. Take care. - Pablo@GEA
Washing Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washing Machine Thank You Best Buy!!!!
No, I would not recommend this to a friendLove it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet washing machine that has great smart features.
I would recommend this to a friendGreat product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Fit as stated. Installation by delivery guys went well.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello-Congratulations on your new washer and dryer. We are so happy to hear the installation went well and the delivery went well. We are glad your new washer and dryer are working well for you and your family. If you have any questions please let us know. We are here to help! Joyce@GEA
Awesome Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine has really exceeded my expectations and we are very pleased with it.
I would recommend this to a friend- Cons mentioned:Balance
DO NOT BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer was bouncing vigorously during the spin and rinse cycle and it doesn’t extract all the water from clothes. Super disappointing!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .It is important to level your washer as it prevents the washer from excessive vibration when in use. When leveling a washer, make sure to level both front to back and side to side by adjusting the four leveling legs. Also note that the more the legs are extended, the shakier the washer will be during operation. -- Unbalanced loads can cause the washer to vibrate more. Pause the unit, open the door, and manually redistribute the load. To check the machine, run a rinse and spin cycle with no load. If the washer's level of vibration is normal, the unbalance was caused by the wash load. -- For ways to resolve the wet clothes concern, see the “Clothes too wet” troubleshooting section on page 28 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
- Cons mentioned:Noise level
Too Noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy. I have to close the laundry room door and still have to turn the volume up on my TV 2 rooms away.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - we're very sorry to hear that the unit's sound levels haven't met your expectations. Please know we will share your thoughts with our product and design teams for future design consideration. -- Modern washers will generate certain sounds due to the nature of their design, and you can learn more about this by referring to the article titled "TOP LOAD WASHER - NORMAL SOUNDS" on our GE Appliances website under the "Support" section. -- Please reach out to us on social media if any other questions or concerns come up. Have a great one. - Pablo@GEA
- Cons mentioned:Noise level
Fair Machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine runs a little loud, drain pump had to be replaced after 1 year and 6 weeks.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear you have concerns with the washer's noise, and had to replace the drain pump. If it might be helpful, we have information about what sounds the unit may make on page 24 of the manual; if you'd like to view that, you can do so on our GE Appliances website when you look up the model number and go to the product page. If you have any other concern, you're always welcome to reach out to us with a private message over our GE Appliances social media (such as Instagram or Facebook). We'd be glad to assist.
- Cons mentioned:Noise level
I won't buy it again.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine stopped working six months after I bought it. It also makes a lot of noise.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We're sorry to hear that your new washer has stopped functioning properly. We understand the disappointment that was caused by this unexpected situation. Please review the "GE Appliances Washer Limited Warranty" section on pg. 29 for the next steps to resolve this problem. Feel free to reach out to us if you need additional assistance. Take care. -Don@GEAppliances
GE washer - best brand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Would recommend it 100 percent! Excellent wash cycles.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to send us your review. We hope you are continuing to enjoy your washer unit and that it’s become a great addition to your laundry space. If there is anything else we can help with in the future, please let us know. Sincerely-Dianna@GEA
GE Washer and dryer are excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GE is a great product I would recommend the washer and dryer set
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your kind review. We do hope that you continue to enjoy using your washer and any other GEA unit that you own. We are happy to help if there is anything else in the future that you need. Sincerely- Dianna@GEA
GE PROFILE WASHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT VALUE FOR THE MONEY ,YOU CAN NOT GO WRONG WITH GE PROFILE
I would recommend this to a friendExcellent so far.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have it for a 3 weeks now. So far so good. I’ll update my review soon.
I would recommend this to a friendGE Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this washer, it's been great with the matching dryer.
I would recommend this to a friendBad experience
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this washer for about a year now, week 2 it started giving issues, I went to Best Buy the swap it out or get another washer and they told me that I have to use the insurance I have on it. I’ve had this serviced 4 times already, I do not recommend this washer.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you've had ongoing issues with your washer, and we want to help. If you'd like to try troubleshooting, tips are available starting on page 26 of your manual; that manual can be viewed on the Best Buy product page when you view the Features section and scroll to the bottom. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, any confirmation number you may have, the complete model/serial numbers, and a copy of this review.
GE Profile Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked amazing for me! Delivery was fast and free!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and are happy to hear that its working good for you. We hope it continues to be a convenience and joy to use for you and your family. We are here if you need anything else. Sincerely- Dianna@GEA
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my daughter loves this washer...says it cut her laundry time in half
I would recommend this to a friendGE Products
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate! Excellent workmanship! Quality GE products!
I would recommend this to a friendGE Profile
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very reliable brand.. however I think load does not wash very well even with minimal clothing. I think front load would have been a better choice
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your review and being a valued GEA customer. We are sorry that so far you are not that impressed with your washer unit and want to try and help out. There is a helpful chart on page 8 of the use and care manual that we can link here- https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf. That helps show in details how and when you use certain cycle selections on your unit. There is also some troubleshooting information in the manual if you need that as well. We hope this helps with having a better experience with your washer unit. If there is anything else you need in the future, please let us know. Sincerely-Dianna@GEA