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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1629 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,629 reviews
  • Rated 2 out of 5 stars

    May need a hand pushing here n there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes garments as any washer would- I should’ve bought a cheaper one since they all work alike’

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    One of the best washers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery, works as described, highly recommended!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are also liking it. We hope it continues to be a convenience and joy to use for you and your family. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the colors, fits just enough clothes and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely satistied with Best Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and delivery service from Best Buy. Outstanding product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter loves this washer...says it cut her laundry time in half

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate! Excellent workmanship! Quality GE products!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GE Profile

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very reliable brand.. however I think load does not wash very well even with minimal clothing. I think front load would have been a better choice

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review and being a valued GEA customer. We are sorry that so far you are not that impressed with your washer unit and want to try and help out. There is a helpful chart on page 8 of the use and care manual that we can link here- https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf. That helps show in details how and when you use certain cycle selections on your unit. There is also some troubleshooting information in the manual if you need that as well. We hope this helps with having a better experience with your washer unit. If there is anything else you need in the future, please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer. quiet and very efficient. highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them alot and they do the job the were made to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, works very well. Only had it a couple of weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit would highly recommend this unit to all my friends

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello. We're happy to hear that you are enjoying your washer so well that you would highly recommend it! Thanks for the review, and should you have any additional feedback, please reach out to us!- Kianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer State of the art very nice looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing product! I am so happy I purchased this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer ! And the delivery date was super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer, very fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful dryer! Very effective and fast drying!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load shift an then weight cause spin cycle to knock not just spin

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for sharing your review. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. We recommend that you review the load type chart in the "Loading the Washer" section on pg. 18 of the Owner's Manual. Thank you for choosing GE Profile for your home. Kind regards. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the washer so far!!!!!!!!!!!!!!!!!!!!!!!! B

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice. It is somewhat quieter than my last one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using this product but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, looks nice. Stylish. Slim look works great. Great buy

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are so happy to hear your washer is working well and you are liking it. We appreciate your purchase and want you to know that we are here for you if you have any questions. Have a great weekend! Joyce@GEA GE_Appliances