Customer Ratings & Reviews
- Model:
- PTW605BSRWS
- SKU:
- 6472681
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.
This summary was generated by AI based on customer reviews.
Very bad service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Bestbuy is not the place to shop very poor service
No, I would not recommend this to a friendPoor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I waited 2 months and never got my washer i ended up with a poorly made LG.
No, I would not recommend this to a friend- Pros mentioned:Capacity, Cleaning performanceCons mentioned:Noise level
Loudly Average.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our previous washer was a Maytag XL Commercial (so we enjoyed having a larger bin). It died after seven years, but was a constant repair headache before that. I did a lot of research before deciding on the GE profile. Pros: Nice sized wash basin. Quick wash is a great feature for non soiled items. Seems to use less detergent and less water without sacrificing utility. Cons: VERY loud. Like, unnecessarily loud. Regardless of spin speed, it spins hard and I've found the washer moved several inches across the floor after (which prompted me to then buy the extended warranty). Overall, average washer. Probably wouldn't repurchase if given another opportunity.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend checking to ensure the washer is level by placing a level on flat top side edges of your washer. Adjust all four leveling legs until washer is level left-to-right and front-to-back. If the issues with the sound level and movement continue, please call GE Appliances Service at 1-800-432-2737 to schedule an appointment to have it checked by a factory trained technician.
Best Buy delivery is terrible.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery from best buy was disappointing. They had the washer on it's side in the truck which damages the bearings, couldn't haul away my old machine for a week and left the giant box in my driveway. Washer seems nice but the delivery/haul away was a major FAIL.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi, and thank you for leaving a review. Please contact our BestBuy.com customer service department at 1-888-BEST BUY (1-888-237-8289 any day between 6 a.m. and 2 a.m. EST, or call your local store. They can either answer your question or transfer you to your local store. We hope this helps. Take care! -Mel@GEA
- Pros mentioned:Cleaning performanceCons mentioned:Noise level
Great product foe price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine for the price. It is much louder than any other washer I’ve owned before. Does a great job getting clothes clean and without an aggitator, my comforter washed up no problem
I would recommend this to a friend Don’t waste your money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t wash great. Knots up all the clothing and adds very little water to wash the clothing. Wouldn’t recommend
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and understand your concern. We'd like to provide some tips that will help! Tangled, twisted or knotted clothes are usually the result of wash loads that were not properly sorted. Here are some tips to help prevent clothing from getting tangled, knotted or twisted in your Top Load Washer. Avoid mixing heavier weight items with lighter weight items. Avoid putting too many or too few items in the washer. Make sure you set the proper water level for the load size you are doing. We have a video regarding Tangled, Twisted and Knotted clothes if you want to check it out. We hope this helps! If you have any questions, please reach out to us directly. Thank you! Joyce@GEA
Great washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and even better looking! The size is amazing, it can hold a king size comforter easily. Downside is if you are short, like my wife, getting things out of it at the bottom can be a bit challenging! It’s definitely deep! It also holds a ton of water so watch your water bill.
I would recommend this to a friendBad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one Nither one work They have been here 3 times 4th time on 12/28
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase but so sorry to hear you have had these issues with your new washer. This is not the ownership experience we want for you and apologize for the issues you've had. Please reach out to us via a private message on Social Media with your model and serial number, address, email and phone number and service call number so we can look into this for you. Thank you! Joyce@GEA
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hade this washer now for 18 months the only thing about it the tray to put your soap and softener doesnt work well it fills up with water after there is no more soap or softener and you have to get the water out before you use the tray to put more soap and softener in it other then that its a good quality waher.
I would recommend this to a friend- Pros mentioned:Capacity
Highly Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this washer!!! My previous was a front load washer & after this purchase I totally prefer the top load. With 9 kids in the house my laundry days a heavy!! The large load capability really helps. Would definitely recommend this product!
I would recommend this to a friend GE washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large dent in front, poor fit in a laundry room which is set up for a washer and dryer.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi,
We appreciate you sharing your views with us. Our apologies to hear your washer has a nasty dent in front. We know how much of an eyesore that is and will let the development team know about this. If you experience any problems with your washer, please let us know. We're always happy to help. Mike@GEA
- Cons mentioned:Noise level
If you hate yourself buy this.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the problems begin with a poorly programmed mother board. It can't sense how much laundry is in the machine. The water level never matches the need. If you need 6 inches of water it provides 2. If you press the extra water button it fills the entire tub. Too much water. The extra water button only works on some programs. Too many programs, choices. Why? The bottom impeller was the idea of a someone with no IQ. If there is 2 inches of water the clothes will ride the impeller like a cat on a Roomba. Useless. If the clothes are mid water or floating there is no scrubbing. Useless. With the tub rotating in one direction and the impeller in the opposite nothing happens to the clothes. Useless. They just vibrate with no scrubbing. The machine will go into pause whenever it feels like it. This is not a smart machine as advertised. If it is please give me the dumb one. If you try to wash a quilt all that happens is it turns into a mushroom. Air floats it to the top where as usual nothing happens. GE should be sued for false advertising. Bait and switch. I cannot leave the machine, always have to watch it because it cannot be trusted to perform as advertised. Waste of time. Waste of electricity. Waste of water. I find my clothes get very clean when I throw them in the bathtub and take a shower. Kick and stomp and rinse plus clean myself. That is efficiency. This thing is just a tub of scrap metal. Kenmore, Amana and Maytag all make mechanical washers which I am looking to buy. I can't think of anyone I hate enough to give this to them. Off to scrap metal I guess. Needed improvements. Trash the mother board and install mechanical knobs. I can make all the decisions and more intelligently. Trash the impeller and install a true agitator.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would be happy to look into this further for you. If you could please send us a PM/DM on any of our social media pages with some more information. We ask if you could please include your contact information as well as your model and serial number.
- Pros mentioned:Capacity
FIVE STAR WASHER!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! Quick, lots of room and bonus that if you download the app, it will notify you if you clothes have been sitting in the washer for more than 30 minutes. Zero complaints! Our last washer would often times soak our clothes and blankets and give an error code. This washer we can wash bulk items without any issue.
I would recommend this to a friend My super washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're beautiful, they've made my daily life so much easier and give me more time to do other things. They have great space and are quiet. I love them.
I would recommend this to a friendNew GE Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine. Fairly easy to use. It tends to be noisy—-but I had read that in reviews. Lots of settings and the clothes come out nice and clean!
I would recommend this to a friend- Cons mentioned:Noise level
A little disappointed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 1st washer was a total lemon the water didn’t stop filling till I finally had to manually shut the water off it used all my hot water for that day. The 2nd one was delivered 2 weeks later. It work like it should but it’s somewhat loud. The water levels are low so I kinda wonder if it’s washing the clothes clean. Well all in all it is a okay washer but would read and study everyone’s reviews and decide. It’s is a good looking washer and seems well made but consider what most important to you was the consumer.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to write a review. Over the years, the amount of allowable water usage has been reduced. With Washers using less water and energy, you will no longer see a wash basket full of water. Most Washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. If your clothes are not wet after a wash, please have one of our Bodewell technicians out to assess. Service can be set up via our website or by calling 833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET. -Arnesha@GEAppliances.
Love my washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product. Love it. Big difference from another company
I would recommend this to a friendExcellent Washing Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer with good features. We are pleased with the features and operations of this washer.
I would recommend this to a friend- Pros mentioned:Ease of use
Great washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to reach in basket and collect clothes when cycle is complete. Multiple settings allows you to be specific (jeans, towels, linens, & whites for example), or use a normal setting for mixed batch. Unlike other washers without agitator, the auto sense really gets the basket level and cycle completes without issue. Bulky setting handled king comforter with ease, no need to stop load because it is uneven and can't spin, really great.
I would recommend this to a friend washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase. The delivery and install appointment went well. Installer was very friendly.
I would recommend this to a friend