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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1629 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,629 reviews
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with it yet. So can’t complain. Other washer was messing up. Having multiple repairs

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you being a loyal Profile customer. You can have peace of mind knowing that we provide quality and durable appliances and are here if you need anything in the future. GE_Appliances

  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great they were delivered quick and they were nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washing machine and service was also great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound of The Movies in Your Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Surround Sound Sub Woofer Ever! Definitely sounds like were in the Theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it looks. Easy to operate. Works very well. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    top Class

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless from the store to the house to the first load

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No agitator means less clean, water levels too low

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to wash clothes well is to use the deep fill option. The “high efficiency” puts in 20% less water than is needed to really wash clothes. It’s possible for clothes to either not even get wet ir cleaned after a cycle. I put dirty clothes in that still had dirt on them after load. Kinda defeats the purpose of a washer. It’s a real bummer because it’s just a bit off and I wish I could adjust after levels up a bit to calibrate. Ended up returning for a different brand with better reviews. We wanted an agitator as we think missing it made a difference in the cleaning quality.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This washer is a high-efficiency washing machine with a system that requires less water while providing effective cleaning action. However, this model does offer the Deep Fill feature which allows you to add additional water to the cycle. The Deep Fill feature is recommended for special case loads only, not for typical use. We are always here to assist - please remember that you can contact us directly when you need assistance so that we can investigate and help with a resolution. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Hate the smartwash does not fill enough to wet clo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had mine for a month now! Bought both a washer and dryer brand new! I love the gray color. I love the size of it, but I do not like the new smart wash technology it does not fill the water over the clothes! I have to set it on bulky and deep fill for it to get all of the clothes wet! What’s the purpose in having all the other cycles if it won’t even fill to the top of your clothes whether you’re doing a small load or a large load you get the same amount of water unless you put deep fill every time and bulky! Deep fillers for the rinse cycle and bulky is for the wash cycle! I would not buy this again! I however do like the max spin the clothes come out almost dry before you even put them in the dryer! Also, the washer is extremely noisy compared to my last Samsung set!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This washer is a high-efficiency washing machine with a system that requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal. Your new washer may sound different from your prior unit because of the newer technology. Clicks, flowing water, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds." Thanks for taking the time to share your feedback. -Don@GEAppliances GE_Appliances

  • Rated 3 out of 5 stars

    Cleans clothes but very loud.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It clothes do come out clean that is a plus. To have extra water added to the wash it’s only certain settings not all. Also it is very loud when it locks and while washing.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear this washer is cleaning well, and we'd like to help improve the sound experience. Page 24 of the Use and Care Manual provides detailed descriptions of normal operating sounds. If this is not what you're experiencing, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET). The Use and Care Manual is linked in the "From the Manufacturer" section of this page. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine so far wash very well and uses the weight of your clothes to save water, you can make presets and adjust the washing time according to your washing preferences. Maybe a bit noisy but you’ll get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still very new but so far we love it! Very easy to use and not super loud!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Like my Old Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lengthy wash cycles. Not enough water being provided. Noisy. Based on choices of washers available, I would have to say I would recommend.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - Thank you for sharing your feedback on your washer. We appreciate your input regarding the wash cycle duration, water usage, and noise level. Your insights are valuable to us as we continuously work to improve our products. If you have any specific concerns or if there's anything we can do to assist you further, please don't hesitate to reach out to us. We're here to help and ensure your satisfaction. Thank you for considering and recommending our product. Your feedback helps us enhance our offerings. -Kacie@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    G e washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Combo setup great delivery team The two young men will be a great asset to your team The units are a little louder than usual, but they work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! We try to avoid the fancy technology that everything comes with nowadays, but we decided on this one and absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a owner guide. Washing great just have to figure out all that it does. Where can I get a guide.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to wash well. A bit tall for me so hard to reach bottom. Seems a bit noisier than my last washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer machine very good on space and my clothes come out clean

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans fine. Cycles are short. It is a very loud machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer is amazing and pretty big with the amount I can fit in it compared the my old washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latest and greatest in laundry technology.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest programming ever. Takes some getting used to with reduced water levels but think of the water and energy savings you will realize. Works well and quiet in operation. Best Buy had the best price and friendly no-pressure sales rep!

    I would recommend this to a friend