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Customer Ratings & Reviews

Your price for this item is $679.99
The comparable value price is $859.99

Customer reviews

Rating 4.3 out of 5 stars with 365 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 365 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Biggie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far! The size is really cool, but does make for 2 dryer loads. And I love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use and size. The lid is a soft close and holds up when loading - which I love

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer for the $

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and saves a lot of water. Clothes are clean and fresh. Would recommend to anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the New Washer & Dryer Combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for features and price! Delivered setup and ease of use was perfect.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you so much for taking the time to contact us with your feedback. We are so happy to hear that you are enjoying your washer & dryer combo! Your review means a lot to us and lets us know we are on the right track of providing affordable and easy to use products for our customers. If you need anything else please let us know. Take care! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! Definitely recommend! Only issue I've had is that there is no password on the connected appliance label. GE support escalated ticket but no resolution as of yet so i cannot use the wifi feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Tide pods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has Tide pods dispenser. I have not seen another machine with this built in. And the wifi connectivity is a plus. It alerts you to when the wash is about to be done.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Came damaged twice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undetermined haven’t received one that hasn’t been damaged

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect machine for a perfect price couldn’t be more happy

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing! Take care! -Don@GEA GE_Appliances

  • Rated 2 out of 5 stars

    It fails very soon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 years, has just broken down and got stuck with clothes inside, unable to open the lid. Waiting for someone to come and check it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It's appreciated that you've taken the time to write a review. If you have questions after your technician comes out to assess, please don't hesitate to reach out. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues yet. Its been great for larger comforters as well, would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the washer machine has been doing a great job.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to leave us your review and being a valued GEA We hope you continue to enjoy using your dryer and that it works great for you for many years! Please let us know if we can assist with anything else. We are happy to help! Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted matching washer & dryer(which we wanted to have steam). Had a GE washer for over 15 years and it still works great but didn’t match our other new appliances.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    GEWASHER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok the way it starts it seems like it doesn't want to start or work. It's a bit loud and price can be a little less.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! This washer has a very large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here good purchase and easy to used.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for being a valued GE appliance customer and taking the time to leave your feedback! That means a lot to us as we strive to make products that are going to help make customers like you happy. We hope you continue to enjoy using your washer and If you need anything else, please let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered in box, washer had one small dent in the side but you won’t notice it and it doesn’t effect the cycles at all

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and efficient washer and very easy to operate. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very nice and price was cheap! Can’t wait to wash clothes every day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is top notch . Lots of choices to get those clothes clean .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rocky start

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving 5 stars as I am happy, but got off to a rocky start. The 1st washer that was delivered was a lemon and the power start button wouldnt work. Best Buy was able to order and replace but 1 had to wait an additional 5 days. The new one is working like a charm.

    I would recommend this to a friend