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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2217 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,219 reviews
  • Rated 4 out of 5 stars

    The older version was better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the older version better. The one where the entire outside housing spun. I'm not a fan of the touch sensor on the side. It still works and the whole reason to get it is for wifi connectivity anyways.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Thermostat recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easier to set and save when not in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Thermostat with all the Features

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup for my home system since I use other Google/Nest devices. It can be controlled from my phone and other devices and even your Amazon devices will control it too. You can schedule anyway you want and will also sense if you are home or away. One thing that was hard to find was that it had a Fan schedule too instead of saying always have the fan running you can say make sure it runs for 30 minutes every hour to recirculate air in your home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple and easy to install. Perfect way to manage your temperature at home. Very easy to use on the app as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great smart thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think the budget version (this one) is perfectly acceptable and did everything i needed it to. i bought this for my brother and set it up. i have the higher-end version and i can't tell any difference. it's great and the app is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I wish the dial moved! Color is dope

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a Smart thermostat that looked nice. This fit the criteria and the value was great! I thought the dial ring moved so that was a bit of a disappointment. The touch works but just not as good as the dial. I use the app or voice assistant to change the temperature majority of the time anyways.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DrDres, thanks for taking the time to share your feedback. We’re glad to hear that you find Nest Thermostat great. On the other hand, we’re sorry to learn about your disappointment with one of its features. The dial type thermostat is the Nest Learning Thermostat.

      Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you need any assistance, our support team is always here to help. Please feel free to contact us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good.... Eventually...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google has issue with firmware on install. Must trick the thermostat and tell Google during install that you are not installing the C 24v common wire. If not, you will get an error code. You can "update" wiring after install to get it accurate but if told correctly to Google on install you will be extremely frustrated.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TheEyeGuy, thanks for taking the time to share your feedback. We’re sorry to learn that you had challenges installing your Nest Thermostat. We’re hoping that everything is now working great, and if you need assistance, our support team is always available. Feel free to contact us, and we’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and good and stylish. Awesome product and ease of use with google home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install great video cheap subscrition will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. One of the best I have ever bought. I recommend to anyone looking for a product like this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Check with your HVAC before purchasing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up having to return it as it was not compatible with my HVAC system even though Google told me it was based off my wiring. HVAC company came out after I tried to set it upyself and they confirmed with me that it is not compatible. Recommend asking a HVAC pro before purchasing it but this was a solid thermostat

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi AndrewSr, thanks for sending us your feedback about your experience with Nest Thermostat, and it’s unfortunate to learn that you came across a compatibility issue. We can see how frustrating it can be when you were told that it will work with your HVAC system but it didn’t. The online Compatibility Checker has full instructions to check if your heating and cooling systems are compatible with Nest thermostats. You can also quickly tell if you have one of these systems without having to use the Compatibility Checker or to look at your thermostat’s wiring here: https://support.google.com/googlenest/answer/9246656

      We’ll share your feedback with the appropriate team to work on improving the accuracy of our help sites, and to improve how we handle customer concerns with efficiency. For any questions or anything you’d like to share, you can always visit us through our support channels here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thanks Comed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Setup with detailed instructions. Looks good in my living room and works great with my Google Home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User Friendly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this get set go and control. Watch usage and see if you ac is working right the way you wanted .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek little upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! We got it recently as we had updated two of the thermostats in our house and decided to finish the project and switch the one upstairs. It is sleek and fancy, compared to that old rectangle! I love that on this model, you don't turn the face, just run your finger across the side to adjust the temp. The only downside for me was the google home app. I actually like the Nest app better and would have liked to connect all our smart thermos to that instead.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Thermostat, not suggested as dog treat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, I'm not a HVAC person, this is my second Nest Thermostat as my dog ate the first one, you read that correctly, right off the wall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK but with caveats.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK but unfortunately, I needed something that could run on battery only because my home's heating is not wired correctly. I ended up spending $1K to have a heating contractor re-wire before this would work properly.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there. While we’re glad you got the Nest Programmable Thermostat up and running, we’re sorry it may not have been the best fit for you. Don’t hesitate to reach out if you need any support: https://support.google.com/googlenest/gethelp? Nest

  • Rated 4 out of 5 stars

    Great thermostat. Price is slightly high.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Easy to install. Looks great. Just a bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup!!! The google app walks you through setup making it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great update to our home climate control system!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this unit very much so far. I had issues when i set it up as it was not working. I called them for help and they asked for a photo of the setup and let me know all was setup properly. They had me reset the unit and it worked perfectly. With their help, all was good. I love being able to set temperatures and activating the system from my phone. A great addition to home automation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Really easy to install and program, I strongly recommend

    I would recommend this to a friend