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Customer Ratings & Reviews

Model:
HBR4803S
SKU:
6554745
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Customer reviews

Rating 4.5 out of 5 stars with 105 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are delighted by the Restore 2 Sound Machine's sound quality and find the alarm feature great for all. Users appreciate the product's ease of use and modern design, along with the gentle sunbeam light feature. Some customers feel the product is expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires app and account for setup. It’s a pain to connect to WiFi which makes setup a hassle as well as anytime the power goes out you start that process again. Once you manage to get it connected you get a bare amount of sound options but the rest are a subscription. This much for a sound machine should not be subscription. Volume is good level and can easily control. That is honestly the only good. At the end it would not stay connected to WiFi no matter what so it was returned. Go with something other than hatch products. The smaller one is complete garbage and literally no sound output!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice While it Lasted

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Dec 4, 2024. It stopped working on March 30, 2025. Lasted what? 4 months? Too late to return my $150 alarm clock. What a complete waste of money!!!!

    No, I would not recommend this to a friend
    • Brand response from Hatch
      Posted .

      Hi Kristin, Thanks for sharing this feedback with us. I’m sorry to hear you’re having trouble with your Restore. Our team has some ideas for how to help – when you have a chance please reach us at Hatch.co/support and click "Submit a Request" at the top of the page. We will aim to help you as quickly as possible!

      Thank you
      Hatch Team

  • Rated 1 out of 5 stars

    EXPENSIVE TRASH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRODUCT IS AWFUL. Honestly shocked that anyone thinks this is a good product. VERY few options without subscribing to their paid service and it keeps playing rain sounds on my wake setting even though nothing is set to that. DO NOT BUY!

    No, I would not recommend this to a friend
    • Brand response from Hatch
      Posted .

      Hi Guddy, thanks for sharing your feedback with us. We are so bummed to hear that! We would love to connect with you to help! When you have a moment, please send us a message at review@hatch.co and make sure to include code HB23BZRE23 to help expedite the process.
      All the best,
      - Your friends at Hatch

  • Rated 1 out of 5 stars

    Complete waste of money and overly complicated.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This alarm clock plays brown noise which is helpful, but there are zero wake-up sounds that actually wake me up. Everything is soothing and relaxing and lulls me back to sleep. The one energizing playlist they have is EDM music with a terrifying DJ voice that would startle me awake in a horrible way. It’s not that difficult to build a sound machine, and alarm clock that both puts people to sleep and adequately wakes them up. The entire machine also feels cheaply made for the price. For example. I have the clock face set to show up when tapped and i have to do so at least 5 times. It also feels like light-weight cheaply made plastic. Not to mention it’s $5 a month for more sound options…. What sound options? Still slim picking and for the price it should be possible to upload different sounds/music. Don’t love that it also needs wifi to function properly. Extremely disappointed and will be looking for an alternative. There’s no reason this unit should be more than $40.

    No, I would not recommend this to a friend
    • Brand response from Hatch
      Posted .

      Hi Claire, thanks for sharing your feedback with us. We are so bummed to hear you’re having trouble with your Restore 2's clock display. This definitely sounds like something our support team can help with. We would love to connect with you to get this resolved. When you have a moment, please send us a message at review@hatch.co and make sure to include code HB23BZRE33 to help expedite the process.
      We look forward to getting this fixed for you.
      - Your friends at Hatch