Customer Ratings & Reviews
- Model:
- NS-CH1XGO8
- SKU:
- 5933701
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers are impressed with the product's ease of use, straightforward installation, and seamless HomeKit integration, especially considering its price. However, some customers have reported concerns about its reliability, potential impact on phone battery life, Wi-Fi connectivity issues, slow response times, and limited range.
This summary was generated by AI based on customer reviews.
Easy to use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good, sometimes loose connection, but it looks like it happens because of IP address
I would recommend this to a friendWorks Well With Homekit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these units for a double door garage. They work very well with Homekit.
I would recommend this to a friendGreat Product Fun to Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and solved a problem we had with the door not responding as it should.
I would recommend this to a friendNot Dependable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I would give this unit a try, even though many reviewers were dissatisfied. Well, I can vouch for their issues. This unit was very unreliable, often giving “Unresponsive” as the status. Even worse, often the status was “Closed” when it was really “Open”—and the opposite. Fortunately, I have a home security camera aimed at the garage door, so I can always visually verify the true status. I decided to return it to Best Buy and spring for the Chamberlain myQ. The Chamberlain unit has worked absolutely flawlessly. Unlike the Insignia, even if I have very poor cellular coverage, the Chamberlain still comes through.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Danny,
Thank you very much for your feedback on the Insignia Garage Door Controller. I am sorry to learn that the product did not perform to your expectations. We did release a firmware update to address the responsiveness issue you experienced but the auto update may have run into a network connectivity issue on your device. Please contact Insignia support at 877-467-4289 so that we can confirm your device has been properly updated.
Jacqueline L. - Insignia Support
Super easy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I can be notified when the door opens and closes and being able to open it as long as I have my phone on me
I would recommend this to a friendworks great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it works well with the HomeKit and I can know when my garage is open or close.
I would recommend this to a friendWorks as intednded
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 to make it work with both garage doors.
I would recommend this to a friendIt's a junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read the reviews and decided to take a chance. Had a $60 gift card to use so decided this would be worth it. It was easy to take it out of the box. That's where the user friendliness stopped. I have tried everything(reboot the network, reboot my iPhone, reinstalled the App, etc. But can't get it to be recognise by the App. I have spent almost two hours troubleshooting this. Tried bypassing some of the instructions but still no luck. Total waste so far.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Parm!
Thank you for letting us know your experience with the Garage Door Controller! We are sorry to read it is not working with you, we know it is always disheartening when a new product doesn't work correctly. Please allow us to assist you further by contacting us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Easy fix...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not want to change out working garage door openers to get Homekit workability... this is the perfect fix!
I would recommend this to a friendInsignia garage controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to set up and works with HomeKit unlike chamberlains model. Works well and would recommend it.
I would recommend this to a friendThe best choice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome! Works better than the competitors. Love it with HomeKit.
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia™ - Wi-Fi Garage Door Controller for Apple® HomeKit™ - White work very good
I would recommend this to a friendHomeKit on the cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was skeptical at first, but more useful than I ever expected. Some connections issues, but overall great buy
I would recommend this to a friendWiFi Garage Door Opener
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Wifi Garage Door Opener works great and easy to setup; and great price!
I would recommend this to a friendGarage opener
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great garage door controller. Very nice and great quality for great price.
I would recommend this to a friendSurprisingly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great device. It does need strong WiFi in the garage but if you have that than this works great
I would recommend this to a friendVery Convenient
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great if you don’t have a garage door opener built into your car or truck.
I would recommend this to a friendDon
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had the opportunity use this year but the price was great
I would recommend this to a friendHomekit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my HomeKit setup. Make sure you have an Apple TV or HomePod to control remotely!
I would recommend this to a friendFrequent Connectivity Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have two of these units, and both have to be completely reset and reconnected to HomeKit every two weeks or so. Despite a strong wifi signal in the garage, both units regularly have a "no response" issue. I have had to completely reset both units (getting up on a ladder, the whole bit) at least five times in the several months I've had them. I've read that this is a common problem with these devices. I definitely regret purchasing them.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I understand the frustration of a brand new device not behaving as you intended. We are trying to make up for this with each and every one of our customers as soon as possible. Let us check if there is something special we could do for you, please, give us a call at 877-467-4289 for troubleshooting and further orientation on this.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us