Customer Ratings & Reviews
- Model:
- NS-CH1XGO8
- SKU:
- 5933701
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers are impressed with the product's ease of use, straightforward installation, and seamless HomeKit integration, especially considering its price. However, some customers have reported concerns about its reliability, potential impact on phone battery life, Wi-Fi connectivity issues, slow response times, and limited range.
This summary was generated by AI based on customer reviews.
Garage opener
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, but don’t work when I’m not at home. That’s the bad part
I would recommend this to a friendat least it was free
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this away without opening it because it is only HomeKit, so the vast majority of people can't use it. Use Alexa? Too bad. Use Google Assistant? Too bad.
No, I would not recommend this to a friendPeace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product and it works perfect. Great for you or a gift for someone else!
I would recommend this to a friend- Cons mentioned:Reliability
Very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had continuous problems for example it would say no response, or it wouldn’t know if the door was up or down.
No, I would not recommend this to a friend Smart garage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was simple. Connecting to phone was a lil hard but not to difficult. Works good.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came free with another product. But it’s great that supports HomeKit
I would recommend this to a friendEasy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product no app just HomeKit. Easy install works like it should.
I would recommend this to a friendApp did not sync with device, unfortunately!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this WiFi garage door opener. I followed the directions and checked the device in my kitchen before going to hook it up in the garage. But the downloaded app could not find the device! I rebooted the phone, deleted and reinstalled the app, but nothing worked. So, I returned it and got a refund. I really wanted it to work dang it!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for your feedback and trying the Insignia garage door controller. This device can be setup and connected to your wifi network using the Apple Home app. You may have tried the setup using the Insignia Connect app which currently does not support the garage controller. If you have an iOS device, simply download the Apple Home app and use it to configure the device using a 2.4Ghz network. Setup videos can be veiwed at the following link: https://connect.bestbuy.com/gdc/gdc.html
Arely R. - Insignia Support
Amazing!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s hard to read when the WiFi is to far away but works great
I would recommend this to a friendWorked well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed this! It's great if you don't want a Keypad.
No, I would not recommend this to a friendWorks great easy installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was super easy to install. I bought 2. Connected to HomeKit and so easy to use.
I would recommend this to a friendGreat Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My techie millenials son with an Apple ecosystem asked for this. It must be great.
I would recommend this to a friendNot reliable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This have connectivity issues. Not much support to help from Best Buy. I have two of these. One works great and the other is horrible.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Alfonso!
I'm very sorry to read that one of your Insignia Wi-Fi Garage Door Controllers is having connectivity issues. This is totally not the experience we wanted for you. Could you please contact us so we can help you? Our agents will be ready to assist you.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Garage Door Opener
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it performed the way it should have. Great product!
I would recommend this to a friendI love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it I can control it from my cell phone This thing is so awesome
I would recommend this to a friendHave to go thru AT&T
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but would not work on my system. Having AT&T look into it .
I would recommend this to a friendWorked once and then stopped responding!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DOES NOT WORK!!! It opened the garage door one time and then stopped responding. It constantly says, closing... while the door is open or closed. When it goes into that mode, it's essentially not functioning and then you have to operate it manually. Installation is easy but no point when it doesn't work! What a waste of time and money. P.S. No wifi issues, I have a Wifi6 router less than 100 ft away from the device.
No, I would not recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a second one for my big garage door and it works great
I would recommend this to a friend- Cons mentioned:Reliability
Works 10% of the times
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a hit or miss in terms of compatibility and also in terms of when it works.
No, I would not recommend this to a friend Only works inside house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this thinking I can open/close garage door from anywhere with my smart phone. Upon setting it up, it only works when I'm on my home WiFi. On LTE or outside my house it does not work. I called technical support (same number provided in other comments) and they confirmed it only works while on the same WiFi network as the device. Kind of defeats the purpose for me. Wanted a device to see if my garage door is open or closed while away from home. Will be returning the device.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you very much for taking the time to review our Garage Door Opener. Please note that in order to control or view status of HomeKit enabled devices from outside your home, you will need to have an Apple TV, HomePod or an iPad configured as a Home Hub in your home. These devices will communicate the Garage Door Controller status to the cloud and allow for remote access. You can see more details here: https://support.apple.com/en-us/HT207057
Arely R - Insignia Support