Customer Ratings & Reviews
- Model:
- GX628
- |
- SKU:
- 6283672
Customer reviews
Rating 4.6 out of 5 stars with 832 reviews
(832 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the GX Series car loudspeakers for their exceptional sound quality, describing the audio experience as 'great', 'clear', and 'amazing'. Installation is considered easy, making them a DIY-friendly choice for car enthusiasts. While some users find the price reasonable, others express concerns about the bass quality and durability of the speakers.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Yes and no.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not ship, that was a let down. You guys dropped the ball, on this one. Tech was great did nice job .
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback on our JBL GX628. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team.
Rated 1 out of 5 stars
Speakers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theses speakers didnt do mich for my truck. The quality doesnt sound much different then my last ones.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL GX625. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you need more help with your device, please contact our customer support.
Rated 1 out of 5 stars
I expected better quality!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers blew after only 2 weeks!!!! So disappointed...these were recommended by the both the salesperson and in store scheduler, but now I feel like we should have gone with another brand!!! :-(
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our GX Series did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Rated 1 out of 5 stars
Sounded worse than the infinities I was replacing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told by blue shirt that these were better than the infinity kappas I was replacing. Sounded terrible. Took them back immediately!
No, I would not recommend this to a friendRated 1 out of 5 stars
These speakers suck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these based on the information that was given to me by the employees over there when I Had them put it on a my car it was the worst thing ever big mistake. Not knowledgeable employees.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, Your feedback will be communicated to the proper department to improve our current and future product line.
Rated 1 out of 5 stars
JBL Car Speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers are crackling. I went to the mobile station three times to get the speakers fix and the mechanic still can’t fix the problem.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. We'd like to work with you directly in an attempt to make your experience with our JBL GX Series a better one. Please contact our customer service at. https://bit.ly/2WocMfi
Rated 1 out of 5 stars
Bad speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had these 2 months and already have an appointment to change them out. One of them is hissing and distorted. Dont buy.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We'd like to work with you directly so we can troubleshoot your unit. Please contact our customer service by using this link: https://bit.ly/3fprugz
Rated 1 out of 5 stars
Could not be installed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for sons car based on them being correct fit. Was told prior to installation by geek squad that they could not Install.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL GX Series did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Rated 1 out of 5 stars
Bad quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers blew out after 6/months of light use will be looking for better ones
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. Please reach out to our Customer Support so we could help with some settings awith our Car Audio speakers. You may chat or send us an email here: http://bit.ly/30JI2G4
Rated 1 out of 5 stars
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent almost $300 and they don’t sound good at all they do not sound like good quality
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We would like to work with you directly for us to determine why the audio output of our JBL GX Series is not up to standards. Please contact customer service at. https://bit.ly/3u9M8Wz
Rated 1 out of 5 stars
Not installed yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The items have not been installed yet...we had to wait 2 months for installation.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. Please contact our customer support for us to be able to assist you with your concern. https://bit.ly/2WocMfi
Rated 1 out of 5 stars
Bummed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return did not fit even though online year/make/model suggested these
I would recommend this to a friendRated 1 out of 5 stars
too much hassle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are the wrong size for my car and i was not allowed to return
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. If you've had this product for not more than 30 days, you can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi
Rated 1 out of 5 stars
Really bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad experience this item was working for only one week The wors
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened. We'd like to get more information from you so we can help you troubleshoot it. Kindly get in touch with our Customer Support team for further assistance. https://support.jbl.com/us/en/
Rated 1 out of 5 stars
Definitely not for rap music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The base feels like it came out of a McDonald’s toy.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for taking the time in providing your feedback with our JBL GX628. We're always looking for ways to improve. If you need any help with our products, please reach out to our Customer Support.
Rated 1 out of 5 stars
Wrong Speakers...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We used the Best Buy website buying guide to identify the correct speakers for the car. When we arrived at the Best Buy installation location, we were told these were the incorrect speakers (although the website guided us to these speakers). Thanks Best Buy!!! Your website is SO helpful...
No, I would not recommend this to a friend- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Great sounding speakers for the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great speakers! I love how they sound! the twitter keeps the high pitch sound clear and the whole speaker has good base! The price is just right and they sound amazing still after a year on my subaru! Definitely recommend this speaker for your car.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 3 out of 5 stars
Good sound, Lacks in bass
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these to replace my stock speakers in my 2011 Nissan Altima. For a while, the speakers that came with the car were absolutely amazing. Everything sounded great and it really had great bass. After a while, I noticed that high pitched sounds would seem distorted, but it seemed to fix itself. I still thought that I could get even better speakers so I decided to replace my two mids with these. Right off the bat, everything sounded good, except that it does not do well with bass. I am not sure if I have my settings set weird or what, but it has an overpowering kick, and you cannot feel the bass. The bass is more of just a sound which really bugged me because my old speakers had bass that you could feel while everything else was equally as loud. I am very disappointed with these but it's probably because I had no idea what I was really looking for. If you want good sound, sure get these. But if your'e looking to improve bass, get yourself a subwoofer. These are definitely not the greatest and plan to exchange them for something else that might work a little better.
No, I would not recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Perfect replacements ....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced the factory Bose door speakers on my SUV .... these are amazing!!!! Sounds very clear and puts out good bass . I highly recommend this set for any who like to be blown away with the quality and performance of JBL .... I had to do a little modification using the Metra 82-3002..... other than that NO complaints !!!!
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Rated 5 out of 5 stars
Awesome speakers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound. Good price for the pair. Have these in my truck and my travel trailer now and have recommended them to several people. Shipping was fast too.
I would recommend this to a friend






