Customer Ratings & Reviews

My truck needed to upgrade and finally got one thanks Best Buy

I wish I had left the stock radio in. This unit has been a big disappointment so far. Right off the bat the steering wheel controls would only work intermittently, then not at all. This, after spending $100 for the gadget that would ensure the steering controls would work. Brought it back and the tech "reset" something then all was fine...sort of. Android Auto is unusable as it freezes the head unit either after connecting for a minute or maybe after 30 minutes. The only way to fix it is to park, turn off the car then turn it back on. A total pain and there is no fix in site from Google. Different usb cables have been tried, caches emptied and updates performed. AA is unusable in its present condition most days (some days it works great). I pretty much wasted hundreds of dollars for something that only works sometimes. Not BB's or Kenwood's fault, I think this is totally on Google putting out a garbage app. The internet is full of this same problem from lots of other users. I should have just left well enough alone. As for the unit itself, it's complicated to use, some icons overlap each other and the touchscreen buttons on the left side are small and impossible to read.

Good radio. Purchased it primarily for the Android function. Setup and functions of radio a bit cumbersome.

Great upgrade to my stock 2013 Jeep Wrangler stereo.

This unit is good and the person who installs is great any time I have a problem he fixes it.

Best Buy installation was awesome. My daughter has enjoyed the new Kenwood receiver and I appreciate the hands free phone.

Great customer service and everyone I encountered smiled and offered me a hand!

It's a pretty good radio. The control buttons are to small to touch.

Performance is impeccable, works better than expected.

Works wonderfully. I've had no problems with it and I use it daily. So convenient and makes driving safer when using GPS.

Price is right. Good quality and ease of use. Apple Carplay is great but the quality of the screen is so-so.

Its a Christmas present for my son but i am satisfied with my purchase and the price.

Good product especially for the money. The controls on the left ie: volume ect are awkward but overall it is very good.

Son loves this does just, works great. Large face place and easy connectivity.

Apply car play works without a hitch but Android seems too hard to make work.

I like that I can use the radio just the same way I use my iPhone. I have an older car so it really updated the whole vibe. I wish it worked wirelessly though.

I have this for a month now and I love it! low price and no problem. the display is crystal clear! I recommend it!

Really nice stereo and camera on the stereo is a really nice screen.

Great service and customer service. The staff are ver knowledgeable

Works Great. Would buy again. Great service from the install area.