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Customer reviews

Rating 4.6 out of 5 stars with 2771 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 356 reviews
  • Pros mentioned:
    Ease of use, Noise level, Space saving

    Rated 5 out of 5 stars

    Love the all in one but wish the doors were adjust

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we like it. It’s taking up a smaller space in our laundry area then the separate washer/dryer we had (we are going to add cabinets now) It’s super quiet and I like that I can wash my linens quickly. I also like the controls in the middle as it’s easy for me (I’m short) to load everything. The only thing I which was that we could adjust the doors to open the other direction- it would work way better in the space we have. Otherwise so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    The Best you can get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old set was getting old and to many problems. I did long research. After many reviews I decided. It will be the LG washing tower. We live in town house. So was important to be as small as possible. The LG tower is compact in a outside but nice and spacious inside. Control panel is comfortable located in the middle. Can’t be rich from any size person. Controls are simple and easy to use. Once you set the washer , the dryer knows what to do after. The turbo wash is amazing for smaller loads. It’s very quiet unit and almost no vibrations. Sometimes I don’t even know it’s working. So far very happy. It’s a beautiful looking unit and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Space saving

    Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I wasn’t thinking about buying a stacked washer/dryer combo, however this washtower is the best one. Easy to use, quiet, space saver and beautiful. Highly recommend!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Ease of use, Noise level, Size

    Rated 5 out of 5 stars

    LG WASH TOWER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer dryer tower is so awesome. It is easy to configure. It is super quiet. It has so much room for your clothes we find ourselves looking for clothes to add to each load. Lol. We also made it fit in our small condo space. BEST PURCHASE!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space saving

    Rated 5 out of 5 stars

    Who knew I needed Wi-Fi for my laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer/dryer combo. It fit in the space perfectly. The fact that the buttons for both washer and dryer make it so my 9 year old can reach them to do both wash and dry! At first I thought it was a bit overkill to have your laundry connected to WI-FI but I have found myself using that feature a couple of times while out and about to freshen the load if I am running behind.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey, Melanie! Thank you for sharing details on the amazing features and abilities the LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence possesses! Your opinion is highly valuable to us and keeps us on the forefront of ideas for new ways to make our products entertaining, fun, and cutting-edge. Keep enjoying it, and thank you for choosing LG for your laundry needs. ~Rita LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid Modern Laundry Tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly bigger than I had imagined but it still fit in the space well and plenty of capacity for me (fit a queen bed set easily). Compared to the previous, cheaper, 20+ year old machine, this is a wonder. The center mechanical console makes all an easy reach. There are several straightforward programs to choose from. Quick and efficient loads and it has not frayed my clothing like the old machine would do. App control and cycle notifications are useful; I haven’t tried any custom cycles yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Space saving

    Rated 5 out of 5 stars

    LG wash tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good size washer and dryer that takes up minimal space. Great color option. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Space Saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit. Did not solve the depth problem issues in my laundry room but overall a great footprint space saver. Easier to get laundry out of the washer than I expected. Since this is fully touch screen operated it’s taken time to start every load. So far quiet and efficient. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space saving

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit to conserve space, which it has. I also like that it's easy to load, because my fiancée is disabled and had trouble with top loaders. The machine itself cleans and dries effectively and has many settings to choose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wow! what a machine/dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience from the delivery to it working properly for all uses on it. Of course it is new so I can revise this once I have it a year. It is easy to use and haven't had any problems using any of the cycles. Love the added extras like steaming and wrinkle free with drying. Also so everyone knows this comes in as one piece. I haven't seen anyone mention this. The delivery guys were exceptional and out of here within an hour with everything set up and even tried it before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love my washtower!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer and drier so far! I love the super easy settings as I run an Airbnb business and get can loads of laundry done quickly! So far I have zero complaints with this washer and drier and it’s SOO quiet to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    It’s Pretty Dope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washtower is fantastic! Very quiet operation, easy to use controls, and sleek looking. There is an app to control things, but I have not used that yet. Smaller size fits the compact space we have, making it more convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    15min wash! Need I say more?!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient and easy to use. Absolutely love it! Even the kids can use it. And it looks great too which is always nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Whisper quiet, what took me so long

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whisper quiet, smaller than it looks, easy to operate. The control buttons are a bit difficult to press and take some getting used to. Definitely love this stacking washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for an apartment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this WashTower about a year ago when we remodeled our apartment kitchen and it has worked flawlessly. Not only is it aesthetically pleasing, but it is so simple and easy to use. The amount of wash & dry options is plentiful, dry time is fast, and the added smart features are a bonus (although I admit I just recently started taking advantage of the WiFi connectivity). It fits in our kitchen perfectly and has been one of the best appliance purchases I have ever made.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks for the high praise! #LifesGood when your wash tower looks good while providing exceptional cleaning to your laundry! Please don't forget to perform the tub clean cycle as often as recommended by your owner's manual. ^Chris LG

  • Pros mentioned:
    Ease of use, Space saving

    Rated 5 out of 5 stars

    Worth the higher price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use, so nice if you are a bit short and have a hard time reaching the controls on the top of the dryer. Takes up so little space. High quality appliance. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent machine to wash and dry from the comfort of your home ... very easy to use, they no longer have to work from one side to the other .. with the excellent very detailed control panel in the center of the unit ... LG thank you for making our lives easier and to Best Buy for offering us the opportunity to have the best technicians in general ... very pleased me and my family

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate your fantastic review and are delighted to hear that you had a seamless shopping experience with us! Our team works diligently to ensure that our products meet your expectations and are delivered promptly. Thank you for choosing LG, and we can’t wait to serve you again in the future!
      ~ Tanisha LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Stackable washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried buying this product else where with no luck. I got on my Best Buy app ordered in seconds...two days later had my new washer dryer combo. The staff was polite and helpful loading into my vehicle. I absolutely love my washer dryer...color is my favorite and how easy to operate.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi there, Debbie! We are over the moon to learn that your LG Smart Front Load Washer is providing you with a five-star experience! We also appreciate you telling us about the outstanding features and abilities it possesses. This drives us to keep enhancing our products and services. Should you need us for any future issues or concerns, reach out to us via Facebook or Twitter by private or direct message using the handle @LGUSSupport. Enjoy! ~Rita LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Adorable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re like me, and not the tallest of human beings, this tower is perfect for you. Or even if you just prefer the controls for your washer and dryer in one convenient spot, this is also for you. Also if you’re trying to conserve space or just don’t have enough space for a side-by-side washer and dryer, this is a great option. Very straightforward and easy to use, and makes doing laundry fun! Kind of. Maybe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Nice washtower

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and easy to use washer and dryer combo. It fits well in our small space.

    I would recommend this to a friend