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Customer Ratings & Reviews

  • Front. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Angle. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Left. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • The image features a large LG washer and dryer combo, with a washer on top and a dryer below it. The washer has a large drum, and the dryer is also quite large. The appliances are placed next to each other, showcasing their size and functionality. The image is accompanied by a logo that reads "America's Most Reliable Line of Appliances," indicating that the LG brand is known for its reliability and quality.
  • The image features a washing machine and a dryer, both of which are part of the LG ThinQ Care system. The ThinQ Care system is designed to make your home run smarter by providing smart alerts and usage reports for your appliances. The image also shows a person holding a smartphone, which is likely being used to download the ThinQ Care app. The app provides information on how much detergent to use and alerts users when it's time for tub cleaning. Additionally, the app offers usage reports that track the number of cycles performed by the appliances.
  • Find the WashTowerTM that's right for you with electric or gas dryer LCD display WKE100 WKG101 WKEX200 WKGX201 WKEX300 WKGX301 4.5 Cu. Ft. Washer 4.5 Cu. Ft. Washer 5.0 Cu. Ft. Washer 7.4 Cu. Ft. Dryer 6 Cycles Allergiene Cycle Built-In Intelligence 7.4 Cu. Ft. Dryer 6 Cycles Allergiene Cycle Built-In Intelligence TurboWash"360 7.4 Cu. Ft. Dryer 12 Cycles Allergiene* Cycle Built-In Intelligence TurboWash"360 Turbo Steam Turbo Steam ezDispense
  • Alt View 11. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 12. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 13. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 14. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 15. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 16. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 17. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 18. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 19. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 20. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 21. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 22. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 23. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 24. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 25. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 26. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • Control your fingertips - at the Best Buy Lab video 1 minutes 05 seconds
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Prep for Electric Dryer Delivery and Install video 1 minutes 29 seconds
  • SmartThinQ Demo video 0 minutes 19 seconds
  • LG Washtower- Everything Within Reach video 1 minutes 34 seconds
  • LG Elevate Your Laundry Experience video 0 minutes 49 seconds
  • LG Advantage Washtower Cost Savings 30sec Video video 0 minutes 30 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel

Model:
WKEX200HBA
SKU:
6420312
$2,099.99
Save $800
The comparable value is $2,899.99

Customer reviews

Rating 4.6 out of 5 stars with 2780 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,780 reviews

  • Lg wash tower

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer and dryer. I love the fact that’s it’s 1 solid unit. Not 2 units stacked on top of each other. The lg wash app is extremely helpful as well to let me know when the wash/dry cycle is finished.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Candy Apple Red

    I would recommend this to a friend

  • washer dryer combo unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far very pleased with this w/d combo-especially the size of the drums and clothing capacity- wow. Double-check your space- deeper than average for stacking set. It comes right to the front door of our closet-and tall too-I have to say,

    I would recommend this to a friend

  • Works fine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions but had a small hole in drain hose so had to replace it. Other than that it washes and dries clothes…..

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • Its a good, compact unit that does the job.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good, compact unit that does the job. Only real issue is constant D90-D95 error codes on the drying due to bends in the vent neck which are unavoidable. Think about that before you make the purchase as you might have to repipe the vent in your home.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend

  • Purchase of LG Tower Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service from the sales person to delivery & install. Excellent service on all dides of the transaction. We are so pleased with the LG tower unit. Thank you.

    I would recommend this to a friend

  • Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer/dryer. It works so good. Better then any washer/dryer that I've ever used. One downfall is you should be able to connect it do a phone or mobile device and I cannot get it to connect to any device to the app. But otherwise no complaints

    I would recommend this to a friend

  • LG Tower is GREAT

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love LOVE my LG Washer Drier Tower!! Best purchase I’ve made in a ling time!! Binus… it’s a fun green color♥️

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green

    I would recommend this to a friend

  • LG Washer Dryer Tower

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive design and awaiting to be installed and run

    I would recommend this to a friend

  • Laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product does what it's supposed to do love it

    I would recommend this to a friend

  • Washer/dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to use. Clothing and sheets smell and look good

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • No to the tower, customer service excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit looked nice. Brought it home hooked it up. It ran well until it got to the spin cycle. Then it was violently shaking. I tried to rebalance the tower. But to no avail. And for some reason the dry did not get hot and did not dry like it should. I went back to Best Buy where I purchased the tower. The manager Sultan was awesome. I showed the video to him. He said that it should not do that. He gave me a few options. I chose to purchase a different set all together. So ultimately I was unhappy with the washer/dryer tower. But the customer service was excellent.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Christine. We are sorry to hear that you had a negative experience with your LG washer/dryer tower. It is never our intention to provide our customers with a product that does not meet their expectations. We appreciate your feedback and are glad to hear that the customer service you received was excellent. If you have further concerns about the LG products, you can reach us out via Facebook or X (Twitter) using @LGUSSupport, and we'll be more than happy to help you. ^Dan LG

  • Great Stackable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer dryer! Easy to use! Very quick!

    I would recommend this to a friend

  • LG Tower if Necessary!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our stacked LG washer tower, and the installers were prompt, professional, efficient. Would love side by sides, but our space won't allow. This is the best alternative we could find, and are really happy with the selection!

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • I love the look

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the centralized controls and the ease of use

    I would recommend this to a friend

  • great unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this all in one. It's easy to move clothes to the dryer. cons - the standard settings are not all easy to make changes to, especially on the dryer and the capacity of the washer seems less that the dryer.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend

  • This thing is smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the dryer knows exactly which setting it needs to be on based on what settings I selected for the wash cycle, and getting alerts on the phone when it's done really help me not forget about my laundry!

    I would recommend this to a friend

  • Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Easy to use. Doesn’t take long for a single wash.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • Best Buy logistics is the worst!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea if this unit is any good, but, this review is about the Logistics team at Best Buy. After knowing we needed a 4 man team to get this installed, Best Buy continues to send 2 men. We've had the unit sitting in our garage for two weeks now. Even though the delivery team has requested that we need 4 people multiple times, I've made personal calls several times, they still can't get it right. We have confirmed each time the day before and they still show up with a 2 man team every time. This will be our 4th attempt at getting it right and another week to wait it out. This is ridiculous! I've really never seen anything like this. Stay away from Best Buy if you need installation.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Great stackable system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek operation with the controls in the middle since we have to have stacked washer and dryer in our house. The steam fresh is a great feature for quick touch ups. Love the WIFI connection and notifications.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product, Matthew. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Washer and dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the washer combo is good the insulation was not good. they put a hole in my door and door frame and scratch my floor. I have not hear from the claims department. so where do I stand? I am leaving for the South and need this taken car of NOW

    I would recommend this to a friend
Page 100, Showing 1,981-2,000 of 2,780 reviews
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