Customer Ratings & Reviews
- Model:
- WKEX200HBA
- SKU:
- 6420312
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.
This summary was generated by AI based on customer reviews.
LG - WashTower (WKEX200HWA)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about my Wash Tower ... I opted for the WKEX200 because it has everything we need and want for just a bit more $$$$ Turbo Wash and Shorter Wash Load Times Awesome Appliance
I would recommend this to a friendGreat machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well indeed. It calculates everything from the timing to the whole process
I would recommend this to a friendLG Brookland
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the center panel controls for both washer and dryer. Always have had good experiences with the LG.
I would recommend this to a friendWasher dryer combo
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer and dryer combo. Got a great deal. Perfect for condos.
I would recommend this to a friendNot happy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second unit that we have owned. We gifted our first set to a young guy that worked for us when he purchased a new home, it was not quite 2 yrs old. Stopped at Best Buy and ordered another one, it came with the dryer damaged, I asked for another one. It was delivered, several weeks ago it started leaking out of the back corner while spinning. Called LG, had an absolutely horrid time making them understand we needed a service call, finally after speaking to 3 different people, a service call was set up. Service came and it was checked out, we were told that it had to do with a plug in the washer being like an overflow. We we still have water on a new floor every 3 or 4 loads. I loved my first wash tower, but am extremely UNHAPPY with the second one.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Paul. Thank you for sharing your experience with the LG Wash Tower (WKE100HWA) model. We understand your concern about the ongoing issues, especially after having a positive experience with the first unit. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
For the leaking issue, it sounds like there might still be an issue with the plumbing or drainage system that wasn't fully addressed during the service call. We recommend checking the drain hose for any potential blockages and verifying that the washer is level to ensure it’s draining correctly. Additionally, if the leak is happening during the spin cycle, it might be worth checking the hose connections to ensure they are tight and secure. To obtain more information, you may visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking---1431986512448.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further and explore any additional solutions. We truly value your loyalty to LG and want to resolve this issue for you. ^Juvy
Best stackable ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best..love the fact that the dryer know what setting is needed when you wash and then dry you clothes..when you put your clothes in dryer it will recommend the setting based your washing selection,you just hit start
I would recommend this to a friendPros and cons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Generally a great delivery and Installation --the second time around. The initial ordering and delivery were problematic. When the delivery truck was on the property they lost cell service and ended up returning the washer dryer to the store. This was frustrating.
I would recommend this to a friendBUENO
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT IS AVERY GOOD WASHER/DRYER IVE HAD IT FOR A WHILE AND I HADNT HAD A PROBLEM WITH IT AND IS VERY PRETTY.
I would recommend this to a friendDon’t have the item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not have the item yet, the delivery has now been rescheduled for the third time. The first time they messaged that they would be there at 8 but arrived 30 minutes early and left since I wasn’t there yet and they said they only had to wait 30 minutes. I don’t live at the property yet and have to travel. The second time they called me and said the delivery was delayed because the truck broke down and they would keep me updated. I waited 2 hours and then saw on the website my order had been canceled. I then called and rescheduled. The tv installation that was through the in house geek squad rather than the third party contractor was great. They were there on time, did a great job, and kept me informed the whole way.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bryan. Thank you for reaching out to us about your LG Wash Tower (WKE100HWA) model. We appreciate you sharing the details of your delivery experience and understand how important it is for your appliance to arrive on schedule.
Since delivery and scheduling are managed directly by the retailer or delivery provider, the best step is to contact Best Buy customer service at 888-237-8289 with your order number to confirm the updated delivery date and ensure the item is still scheduled. Once your unit arrives, you can find installation and product guidance here: https://www.lg.com/us/support/product/lg-WKE100HWA.ABWEEUS. If further assistance is needed with your LG product once it has been delivered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can continue supporting you directly. ^Juvy
Space Saving washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the added space I have with this washer and dryer. I think it is going to be a favorite purchase
I would recommend this to a friendSatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has only been about six weeks since we got the machine. So far, it is working fine. It does take a bit long to dry, but that may be due to it being an electric dryer (we have always used gas dryer so far before this one). The controls are bit quirky.
I would recommend this to a friendGreat high tech washer and dryer!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase with high quality tech! I love how it’s WIFI compatible, fast, and has so many different functions. Has a easy to use application on phone you can use to let you know when loads are finished. Love the sound! Only issue that sometimes washer accumulates water after wash. Door must be left open to dry out.
I would recommend this to a friendBill Dempster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good product at a good price. The delivery went well and delivery men were very helpful
I would recommend this to a friendexcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product the best machine, excellent product the best machine, excellent product the best machine, excellent product the best machine
I would recommend this to a friendits not the product but the service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is fine. nothing amazing but nothing to complain about either. the problem was getting to this point. I had another item purchased through the outlet that kept getting its delivery canceled. couldnt get a straight answer why and when i went back to the location to get answers, i saw the item back on the floor. Ultimately the experience was terrible and i tried really hard to buy from someone else but no one could deliver anywhere close to when best buy could deliver. what i learned was dont buy from their outlet unless you can bring it with you that day
I would recommend this to a friendBrand response from LGAnswers
Posted .We appreciate the time you took to share your feedback. We'll be more than happy to look into this, and assist you further. It would be our pleasure to assist you with your concern in a platform that allows us to have a back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000. ^Danee
Cute & Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a house I purchased where laundry needed to be stacked. I am vey pleased with how well this laundry system works! It is quiet and looks so nice installed.
I would recommend this to a friendLg tower
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love our new lg tower washer/dryer Love all the different cycles and have had no issues so far. My only regrets is that had we waited a day or two before buying it, we would hav3 saved $600,00 !!!
I would recommend this to a friendSolid set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have been excellent so far, easily handling the largest loads that I could throw into the..
I would recommend this to a friendLove my LG Washer/dryer tower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far I love my new LG washer/dryer tower set! We recently moved to a new home so I needed to wash A LOT and it was so nice to have this set that fits perfectly in my small laundry room!
I would recommend this to a friendExcellent Purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this washer/dryer set! Looks great and works well. We were able to put it into a pretty narrow and shallow cabinet. The delivery team was fantastic and very accommodating.
I would recommend this to a friend