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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2729 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,729 reviews
  • Rated 5 out of 5 stars

    Thank you for your help!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love shopping at BB. They always are very helpful in making decisions on products..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laundry center!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a good purchase with this laundry center, it works great and the phone app is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this washer/dryer unit for almost one month now. It’s working very well for us with no issues so far, and I’m happy we made the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the team.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had hiccups multiple times. But the end is happy. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG stacked washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer and dryer. We live in a condo so stacking was a “must”. Having the controls in the middle is great. The delivery was flawless, on time, courteous, professional and quick. So far every thing works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we wanted ! Got for my daughter new house. Awesome , smooth delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a washer, it's a dryer. They both work well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use fabric diapers and this machine handles both the cleaning and drying like a champ!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product quality seems excellent. Couldn’t be happier with the service at Best Buy so far. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a dent in the back of the dryer. They were suppose to contact us with credit for this dent. Never did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this unit!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliance! Price was great! Home delivery went smooth! This item has the controls for the upper unit in the center, so you don't have to reach up high to use controls!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stackable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Does large loads and easy to clean and looks nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! The washer is quiet and cleans our clothes really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer/dryer unit. Very quiet wash and dry cycle that gives off a nice melody when your clothes are finished washing/drying.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Great LG combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. This is the second one for my other apartment. Easy to use, large load capacity and efficient dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistent, even wash and dry. Love the app, helps to not forget washed laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer/dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer combo, does a great job and saving me money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Please So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm truly please with this laundry center, The only reason why didn't give it 5 stars is because you need to drain the pump filter depending on how often/ loads you wash. Filter is on the lower right hand side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machine I ever got does what it says and says what it does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit that saves space!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit! Stacking allowed us to better utilize our limited laundry space. Has worked well for over a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful space saver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully! What a brilliant idea to save space! This W/D/ combo has all the features that I would ever need for washing/drying. I especially like the steam features and the energy saving dry setting.

    I would recommend this to a friend