Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2729 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,729 reviews
  • Rated 5 out of 5 stars

    Love our washtower!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watchtower is the greatest I'd highly recommend it to anyone. The people from The geek squad installed it in no time at all and it's worked great ever since

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoining my new LG washer and dryer!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Just a little smaller than my top washer! The dryer is just fine. I would encourage LG to make it to where you can reverse your doors though!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not extremely happy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a smell from the washer, if you don't leave the door open all the time. I don't want to have to leave it open. I asked about this before purchasing this set, and was assured that the company had taken care of this issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and lousy delivery service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very satisfied, although the company contracted by Best Buy for delivery and installation give a terrible service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Laundry Center

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG laundry center is AWESOME! It fits perfectly in the room and my wife loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer and dryer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. It comes already stacked. The depth of the machine was perfect for the utility closet-I was able to close the doors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect washer and dryer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite sound and perfect quality. The look and performance is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lggggggs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my washer dryer combination it is absolutely wonderful that’s all I can say I would recommend it to anyone or anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry center

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new set it is quiet and works so well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Dryer wash tower

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clean lines on this combo washer and dryer! Having the controls for both in the middle makes it so much easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer/dryer combo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well (washer & dryer), very quiet, lots of operational options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer/dryer combo! Very happy with purchase and would highly recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read several reviews before deciding on the W+D combo. Does the job! Quiet and sleek. Glad I was able to get it in black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tower!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful set! The controls in the center of the stacked set is great because you can see and reach them. The set is also very stylish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NJD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The units seem to be working well but are larger that the preceding unit, so we will not be able to close the door to help reduce the noise during use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Buy!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little pricey, but well worth the investment. I'm incredibly happy with this Washer/Dryer combo! Does an amazing job cleaning and drying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machines, great customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machines are fabulous, and really appreciate the quick delivery by Best Buy! Delivered 2 days after ordering.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful looking dryer - but can't use yet!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking washer/dryer combo, but I still can't use it! The desciption said I the dryer vent can be set as back (default) or left or right. I did't know I needed anohter part to make it a right return dryer exhaust. So, I called LG, and they had me contact their Parts Provder. I bought this driver on April 11th, and STILL haven't been able to use it, due to the fast that LG Parts Suppliser (Encompass) has now 3 times delayed the part that I need to get it installed! It was supposed to be here April 30th, then May 10th, and now the new update is 5/21 and I still don't have much faith. And now it's too late to turn the dryer so I'm stuck with it until I get get the piece to side-vent the dryer....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product with a frustrating drawback.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great about the product except for the dryer ending the cycle early when some contents are still damp. The dryer is “smart device” that adjusts the cycle time while it is running. More often then not, the cycle ends too early with some contents being more damp then others. Removing the dried items and rerunning the cycle does not work because the “smart device” reads the contents as dry already (when they are not) and ends the cycle after 1-2 min. It is a great product in all other aspects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laundry stack

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stacked unit. All buttons in the middle- no reaching to the top like other independently stacked units.

    I would recommend this to a friend