Customer Ratings & Reviews
- Model:
- WKEX200HBA
- SKU:
- 6420312
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.
This summary was generated by AI based on customer reviews.
Great w/d set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Works well. Love the quick wash cycle.
I would recommend this to a friendGreat machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine works great. The washer tub still smells regardless how much you dry the gasket and leave the door open.
I would recommend this to a friendgood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality, price is good too. just easy to get dirty
I would recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent washer and dryer of high quality. Functions properly as well.
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm and it was worth buying love it
I would recommend this to a friend- Cons mentioned:Price
U5 error on washer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst machine. Dont buy it. My clothes dont rinse and its too expensive to fix. I was give a quote of $900 or over $500 with another company. Its not even two years old and Im having issues with washer. How frustrating!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Gaby. Thanks for sharing your feedback with us. We understand how concerning it is to experience issues with your LG Washer (WKE100HVA) model, especially within two years of ownership. We strive to provide high-quality products that exceed our customer's needs and expectations. If your clothes aren’t rinsing properly, we recommend running the Tub Clean cycle, ensuring the detergent used is HE (High Efficiency) and not exceeding the recommended amount. Additionally, checking the water inlet filters for clogs may help improve water flow. To obtain more information, you may visit https://www.lg.com/us/support/help-library/lg-washer-error-code-list--20150140270078. Please send us a private message on social media @LGUSSupport so we can further assist. ^Juvy
Fit for purpose
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit for purpose - Does what it needs to do fo the price !
I would recommend this to a friendGreat machine, but wifi app needs a major upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how well it works and in very little space!! However, I have had it for a little over a month, and still can not get the WiFi connection to work, even with the countless hours spent trying, and the time I have spent over the phone with tech trying to help me out.
No, I would not recommend this to a friendSpace saver
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer dryer combo our door has started to leak for some reason but other then that it’s a great setup.
I would recommend this to a friendNew wash center!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just Amazing! I’m so happy with my wash tower!
I would recommend this to a friendwasher/dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really do love this LG stacking washer/dryer combo-
I would recommend this to a friendWasher and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent pretty smooth beautiful outlook also quite.
I would recommend this to a friendOverpriced, under designed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced junk can't do a tumble cycle, or an extra rinse without running through an entire wash. Yeah, it looks nice, but is lacking in features that were perfected over 50 years ago. Love to see new tech just not do the things it should be able to do. The future is looking very bright indeed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Spencer. Thank you for sharing your experience with us. We understand your inquiry regarding the functionality of your LG WashTower unit, specifically the desire to run a simple tumble cycle or an extra rinse without initiating a full wash cycle. Your feedback about the design and features is important, and we understand your inquiry.
We understand that you are looking for specific, standalone cycle options. To run an extra rinse cycle only, most of our washers allow you to select a specific cycle (like the Rinse + Spin cycle) which can be done without running a full wash. To utilize a tumble-only function, you can often use the Refresh or Steam Fresh cycle on the dryer unit, which is designed to tumble clothes without full heat to remove wrinkles and freshen them.
https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP
For further assistance and any specific concerns you may have about navigating the cycle options or features on your WashTower, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo
Corvette Fan
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer/dryer. Would highly recommend. Worth every penny.
I would recommend this to a friendEasy set up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these because it’s all in one. They wash and dry pretty fast and were easy to set up.
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, quiet,sleek and best of all does what it's supposed to do.
I would recommend this to a friendGet you one!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendLG Washtower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek and super quiet. Does so much, especially if you install the app. Happy of this purchase.
I would recommend this to a friendQuality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick delivery and set up everything works as it should.
I would recommend this to a friendGood one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product with a latest technology and really love the touch pad being in the middle.
I would recommend this to a friend