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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1225 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,225 reviews
  • Rated 5 out of 5 stars

    Perfect fit for us.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly in the space we have. Does a complete job - Amazon product. The delivery was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for Electrolux units

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Units are sleek, combined control panel is nice and seems to clean very well. Biggest complaint is so many of the cycles are app driven that if you do not download and use it you miss many of the features. I would knock a 1/2 star off for this. The app telling you when laundry is turns out to be a nicer feature than I thought so the apps notification will stay on. Unsure when the supposed AI kicks in for the dryer to recognize what was done in the washer as I don't have time to read the 1" inch manual that came with it. Seems like a good deal if purchased on sale. I'd recommend as a stacked unit in a tight closet with techs who tell you rhey can't get regular stacked units in place.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    LD Compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a stacked washer dryer pair that was cramped in my laundry closet with this LD compact that fit perfectly and allowed for space to work, store and hang. The bonus is that it is quite and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Full sized unit fits a very compact space! The washer dryer set has been an efficient, water saving, easy to use and good looking set. No problems or complaints from me. Really love it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer with lots of fear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. One of the top models currently on the market. Very very quiet operation. You almost have to check on it to see if it's doing its thing. The wifi part is cool except I don't really care for it when I'm home. The only time I'd use the wifi feature is if I forgot to start a load and I wouldn't be home for hours. This model will also net you some electric AND water rebates so definitely look into those and get yourself some extra money. The motor warranty is good (10 years). Definitely read the manual thoroughly and perform the maintenance as instructed and this washer SHOULD last you a while. The dryer is very big and will actually dry your clothes in less time due to lower water saturation. I dried my comforter in an hour. Used to take 100 minutes on old dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Almost perfct

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for a small spaces or apartment... work pretty good and efficient very quiet all in one stack mounted machine...

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love our LG WashTower!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our LG WashTower! It's attractive, easy-to-use, compact and very high-tech. Clothes are coming out better than any wash/dry combo we have used in the past. And, the service was great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space saving

    Rated 4 out of 5 stars

    Love the washer/dryer, but found it for less after

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very quiet and fits well in my space. It has a lot of different options and is easy to keep clean. Unfortunately, about 30 days after delivery another reseller had the item discounted by approx $500, but the price match guarantee was expired. :(

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Worth the $$$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed some extra space in our small utility closet so we bought this and there are no complaints. Easy to install and the washer/dryer clean and dry well. It sits where the washer originally was and now we have installed shelves from top to bottom beside it. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looooove!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Need i say more? If I must...this full capacity, one unit stacking washer and dryer is an excellent option for smaller spaces and does a wonderful job without being complicated. It's laundry, not rocket science!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very Laundry Center

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laundry center unit. UI is simple, color is sharp/clean and performance is as expected. Had a very small area for the unit to fit into, this being the smallest (L x W x D) that Best Buy sells it came down to this or a trailer unit and this thankfully fit like a glove. Very happy with my purchase. I don’t know about how long this will last, comes with a ten year warranty, but the cost to the utility bills thus far has been minimal given its rationing of water. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Wash Tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer/dryer. Turbo wash feature is great. Very quiet and overall cycle times are way shorter. Capacity is much larger than my old stackable W/D and fits in the same space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    GREAT WASHER & DRYER

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 8 weeks of use we have found it to be a Fantastic W/D, extremely quiet and easy to use. You don't have to be tall to use it since it has all the controls in the middle of the stack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Electric Dryer Wash Tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The combo Washer Cryer Tower is a good looking, good capacity sophisticated piece of equipment that fits in areas were other models do not. This was the perfect solution to address our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Get Excited about Appliances

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my washtower purchase. I had a stacked washer/dryer combo and I was barely able to fit a queen sheet set in the washer at one time. The unit isn't super quiet, but it's not completely noisy either. Delivery and installation was very simple and the delivery guys were very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washtower rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this LG washtower installed less than 2 weeks ago, so this is an early review. It's a beautiful set, pretty easy to use & adjust to after a couple of loads of laundry. I was a little worried about bending down to move laundry from washer to dryer (bad knees) but it hasn't been a problem at all. Some of automatic settings leave the dryer loads a little damp. I learned to adjust the timed settings to finish drying when needed. So I'm very pleased with my purchase. I owned a regular LG washer & dryer before & was very happy with the quality. The capacity of this unit is comparable. I do leave the washer door open after using as a precaution to avoid mold/musty odors which have been reported.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New LG washer/dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New replacement for previous LG stackable washer dryer. 14 years of reliability. Old device still operational but drum spider broken and machine was vibrating at full spin. Decided to replace with a new LG. Very impressed with performance, good appearance and design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space saving

    Rated 5 out of 5 stars

    LG Wash tower love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after a month of use really liking the wash tower. Took a little while to figure out the controls but it's simple once you get it down. So if you looking to save some some space I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Not just beautiful but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had a month, but so far it’s great. I love the streamlined design. Doing laundry is not so bad anymore. The Washtower is so quiet I sometimes forget I’m doing laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG washtower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A true game changer for us Fantastic washer and dryer Great selection of settings Very quiet incredible capacity with a very small footprint Everything we wanted and much more

    I would recommend this to a friend