Customer Ratings & Reviews

Purchased at a fair price, but the best part was the service we received from Best Buy. The delivery and installation were on time with no hassles. We encountered a problem but it was solved with complete cooperation.

I would advise against purchasing installation services from best buy if you want to avoid multiple weeks of nightmare and dealing with unprofessional unqualified servicers. this is by far the worst delivery experience I've had in years

I have had mine less then a week but used it several times. It is fantastic. Very compact but holds a ton of laundry. I would highly recommend this to anyone short on space.

The washer spins the the clothes so thoroughly, they are barely damp. The delivery men were very knowledgable and most professional. This is the perfect washer/dryer combo for our needs.

Its only been a month but so far this laundry center is working extremely well. Its a Energy Star rated device, and is designed for use with HE rated laundry detergents. It comes with a lot of preset functions in terms of washer and dryer selection. My two critique's so far are 1) you have to make sure to drain the washer every few days as part of maintenance. 2) If you do wash a larger load, you may have to run multiple cycles to get it completely dry. Because of the preset functions, its hard to increase the temperature of the dryer between loads,

We can now dispose of the step stool. So far a great product. Some great features. The wi-fi is just too cool.

Great product at a great price. Exceeded all my expectations. Very compact, powerful, quick wash cycles.

We're please with how well the new machine works. Both washer and dryer work faster then anticipated.

Ergonomics are excellent, ease if use is intuitive, quality of wash and dryer output is great. And besides, ... it's a nice looking machine.

Love how quiet it is and how it looks like one piece even though it is actually two pieces. Don’t love how the door only will swing one way

nice and quiet, for a washer. spins clothes better than others.

Great washes. I love this new set and the color is so chic

We like the washer and dryer so far but the delivery drivers damaged our floors

Works great. Not too tall to reach dryer. Nice that buttons are in the middle

I have had this for about a month and I absolutely love them.

It’s a good product- washes well. I just can’t get it to dry really well

Excellent open box purchase! Nice unit! Very pleased

Fabulous W/D combo. The water and energy savings are amazing@

Love this machine! Only thing i would change is it's a bit awkward to pour bleach into the dispenser

Zero stars if I could. Bought this unit with gas dryer, along with the geek squad protection, the dryer has been only intermittently working and after 7 weeks of going back and forth with geek squad and LG to send out a technician, still don’t have a functioning dryer. I already verified gas pressure and capacity, so has to be the unit. FO NOT RECOMMEND THIS PRODUCT AT ALL, ESPECIALLY FROM BEST BUY. After bestbuy logistics issues coupled with poor quality product from LG, never buying anything from Best Buy and LG ever again. I advise everyone to stay away!