Customer Ratings & Reviews

So far so good. I have had this new washtower for about a week now. I've done about 4 loads so far and all came out great. This is my first new washer and dryer in 25 years, so I'm still figuring out all of the features, but it is pretty simple to use right out of the box. I love that the stacked units leaves extra room in my laundry room for a table now so that I can fold clothes right out of the dryer.

I had a previous and older (15 years old and still going!) LG washer and dryer but after seeing the changes in technology, thought an upgrade would be helpful. I settled on this model. Smaller footprint and clearly more efficient. this requires less detergent. It senses the time and varies the wash and dry time with the load. Love the app ability and the way to customize cycles based on loads as well. It is really quiet, it looks nice and it washes clothes so much better. Truly outstanding. I recommend the extra money for the installation and parts. This installation and haul away was done in minutes and everything was great.

This unit is so beautiful and functional! I love that it is a seamless stacked unit so you don't battle the constant additional rattling with individual units. My only feedback is I wish there were more setting to be able to manually adjust the water temp, speed etc of each load. The washer and dryer AI tech believe it knows best and will auto adjust as needed with each load, but some of us have trouble trusting expensive clothing to technology sensors. To it's credit, I've not had any issues with clothing being damaged or shrinking, so maybe it's time to let go!

Amazing washer and dryer , leaves my clothes smelling wonderful I notice with my other washer I would use the same soap and it wouldn’t distribute it as evenly and leave my clothes smelling nice , BUT THIS ONE DOES ! Also the clothes after being washed comes out almost dry ! I love this pair and would recommend for anyone looking for a stacked washer and dryer !

This was is perfect for apartment living as it fits perfectly in the small space provided, while effectively washing large loads.

I am usually an avid review reader but I needed a washer and dryer that could stack and fit into a limited space and this fit the bill. I was a bit nervous because I could not find a single review online or any sort of commercial detailing and describing everything that it does and the fact that it was just released. Well, I’ve been so happy with this unit! I have, literally, sat down and turned the drum lights on and watched it work it’s magic. The clothes came out clean, it shared the wash information with the dryer so that the timing and temperature were correct, and it is SO quiet. The spin cycle reminds me of the turbine engines on an airplane when they start to get going and when they slow down. I was waiting for the laundry to shoot out of the washer and go into my neighbors apartment. My only two minor complaints are that the washer does have that new washer smell and it hasn’t come out yet and then the dryer cord.. I highly recommend you plan on a 10 foot, 4 prong, cord if you’re outlet is lower to the ground.

Love the unit. Its quiet, efficient and saves so much space.

Great looking machines and they work well. I do wish there was a quick wash cycle on the washer but can live without it.

I love this stackable washer & dryer. Very easy to set up and use. I love that it is quiet and has memory settings. I bought this for my business but would consider purchasing one for my home as well. I highly recommend this product.

This is such a wonderful set. Very quiet, very easy to use. And so attractive. I purchased through Best Buy and got delivery within days. No complaints.

I love my new LG washer and dryer! Efficient, quiet, and user-friendly. Laundry has become a breeze. Highly recommend this duo!

We made the decision to buy the WashTower due to space utilization in our laundry room. Despite having a large laundry room, we wanted to utilize the space better and install a steam cabinet (also by LG). However, what we have discovered is that this unit exceeded our expectations and is no more hassle than the normal two units side by side! There was a little confusion with setting up the app, but we worked through it and it works very well (such that my wife can message me to put the clothes from the washer to the dryer when she is out, as she gets a notification that the wash cycle is done... Is this a good thing? LOL :-) Anyway, the controls on the panel are clear, simple, and easy to use. The washer works extremely well, with clothes coming out half dry with the high speed spin, and very fresh smelling (i.e. the rinse cycle works very well). The dryer is very efficient, but we have noticed that very large bedding items can remain a little damp in the middle, but this was true of every unit we had before). The issue being that even while tumbling, there always seems to be an area of the duvet that remains tangled, and thus holds a little more moisture). But, overall we are extremely please with our purchase! Oh, and one last point... When you buy this unit, get the extended warranty, as it's effectively half price! Because buying one unit that both washes and dries, you only pay for the warranty on one machine, not two warranties for two machines! That was another plus! I'd recommend this unit to anyone, especially as it makes life more efficient with the notifications, and the machines stay active more often, with less wait time between loads. A great combo machine that truly does it all. And looks fantastic doing it!

As of today, we are really enjoying our new washer and dryer with a sleek design and quietness of the washing and drying fits perfectly inside of our utility area and the install was quick and easy

This is a compact, no-nonsense washer dryer. You can customize functions or keep it simple. I bought this for my 83-year-old mother and she loves it. Buying from Best Buy took me less than five minutes and appointment was within the week for installation . Install team was terrific. They hauled off the old unit and installed the new unit in 15 minutes time without a scratch. Best Buy does require you to buy all new Supplies in order to qualify for free installation. However, if the install team does not deem that you need it, you can return the unused parts, Would not hesitate to buy from Best Buy again.

This all in one stackable with the dryer controls right above the washer controls is A Huge selling point and dry convenient! It has all the space saving without sacrificing any features. The fact that the washer and dryer communicate dry you Do Not need to set the dryer setting is smart and spot on. It is very quiet, had a sleek design and the features are too many to mention. The doors close tightly and easily. Plus, it id much less than buying separate units and has wifi technology built into the units. I don't see any downside to this combo unit... If you can get one don't hesitate to do so!

Hands down- one of the best combo Washer/dryers out there. On top of it- this unit does not take too much space. Love the finish touch to it. Using it- could not be simpler. The washer will communicate with the dryer to setup the optimal program for your clothes. Steaming- is another great feature. it will remove hard stains from clothes and the dryer can refresh it in a few minutes. The fast wash takes around 35 minutes to wash your clothes. The only reason why i am giving it 4 stars is the App. For some reason I can't setup the wifi to work non stop. Tried changing my password to not include special characters and still nothing. I need to reconnect the unit every time if i want to download new cycles and even with that- sometimes it does not work. LG help support is useless. Need to contact geek squad and let them figure this out.

Simply amazing. This has been a huge upgrade and the quietest set I’ve owned.

Love my washed and dryer! It looks so sleek in my apartment. It also functions beautiful. It’s not that load and does a great job. I have sent many links out to friends encouraging them to get it.

LG Wash Tower is revolutionary, firstly it combines the best of front loader and does it by saving space as well. We had a limited space and were replacing a top loader unit. We tried getting Samsung ones, but due to spacing we could neither fit those side by side, nor could stack it. The Best Buy rep came in and recommended us slight adjustment and LG Wash tower can fit. This one was little pricey compared to Samsung, but had no regrets as we look back. This is quite, has very little friction, over all features are great and laundry comes out clean all the time.

Sleek design, easy to use and gets the job done! Very quiet compared to my old washer and dryer. I recommend this product