Customer Ratings & Reviews
- Model:
- WKEX200HBA
- |
- SKU:
- 6420312
Customer reviews
Rating 4.6 out of 5 stars with 2714 reviews
(2,714 customer reviews)Rating by feature
- Capacity4.8
Rating 4.8 out of 5 stars
- Dry Time4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Noise level
Rated 4 out of 5 stars
Great design!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design, easy to use and gets the job done! Very quiet compared to my old washer and dryer. I recommend this product
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Space saving
Rated 5 out of 5 stars
Nice set to save space.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this set so far. Bought online after looking at several in stores for a few months. We needed something that didn't take up too much space in our small area. We love the fact that all the controls for both units are in the middle so you can see everything & not have to strain to reach controls for the dryer at the top. It's pretty intuitive to use, not too tricky. Plays a little song at the end of the cycles (I think it can be turned off if you get tired of it). I love the short wash cycle for lightly soiled items. Haven't had long so hoping for good experience in future.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Ease of use, Space saving
Rated 5 out of 5 stars
Best Washer and Dryer We've ever Got
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it. It is so easy to use. Very smart and fits tight spaces. We have a very limited space in our laundry room and the best options we had was this laundry tower and a combo from Samsung. I am so glad that I chose this unit over the other one. After installation and use for few cycles,it detected wrong hose connection and sent me a notification from LG phone app. Best Buy came in and confirmed/ fixed the issue. I will always buy LG appliances with no brainer.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance, Size
Rated 5 out of 5 stars
LG Washer and Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First the product looks really cool, which makes all other stackable washer and dryer look old. Easy to use and it has been doing its job pretty well so far. The product opens a new generation of washer and dryer combo. Nice job LG.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance, Space saving
Rated 5 out of 5 stars
The tower of power!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG tower is fantastic. It saves space by having the units stacked. It's quiet, efficient and has tons of features.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Best washer/dryer we have purchased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was apprehensive at first because I was worried the load compacity was less then other models but after having it for a while this more then keeps up with amount of laundry I do weekly. It saves space without the controls being out of reach which was an issue with stackable models for us. It runs much more quietly then our previous set. The best part for us is the sanitize cycle and the ability to download different cycles if needed. Definitely happy with our purchase and would recommend.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine! Easy to operate and it picks the best cleaning for clothes and time durations. Doesn't overheat dry clothes or lets meldew if stop early .
I would recommend this to a friend - Pros mentioned:Noise level, Space saving
Rated 5 out of 5 stars
Looks, Cleans, Steams and Dries Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this unit because it is in the garage at our home in Florida. It is very space-efficient, leaving room for the laundry basket and folding table. It is very quiet . . . surprisingly so. We did five loads of laundry the first day it was installed. The clothes were well-cleaned using the regular wash cycle. Drying was complete and didn't take as long as I thought it might . . . the washer spins out most of the rinse water before finishing its cycle. We used the steam feature for a new bed skirt, and it worked perfectly. This is a very attractive unit, and it works extremely well. Highly recommend!
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance, Space saving
Rated 5 out of 5 stars
LG Wash Tower
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking machine. Quiet, efficient cycles. Best thing is the controls in the center of unit, since I am rather vertically challenged! Purchased this as a second laundry set for upstairs. Fits nicely in my closet.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level, Space saving
Rated 5 out of 5 stars
Love our new washer and dryer set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the stackable washer and dryer. It’s quiet and easy to use. Takes up a lot less space than our older model. You can also customize your desired user setting.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance, Space saving
Rated 5 out of 5 stars
Beat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.smart looking, easy to use, space saving . works perfect for our laundry room . Like the smart wash as it takes the gest work out of how long to run on small loads
I would recommend this to a friend Rated 5 out of 5 stars
New stackable washer and dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great I love that it has a light so I can see the inside f both washer and dryer to make sure all my items have been removed. Its so quiet compared to my last stackable. It plays a little tune when the cycles are done. The only issue we had is our plug is on the ground and the cord was short by just 3 inches to plug it in upon delivery it came with a 6ft standard dryer cord. I had to purchase a longer one from Amazon and have the geek squad back out to change out the cords.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friend- Pros mentioned:Ease of use, Noise level
Rated 4 out of 5 stars
Black Stainless Laundry Center
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this machine for about a month now and so far it has worked well. Both the washer and dryer do their jobs above what we expected. We only had space for a single machine so this worked perfectly. It is very quiet and the controls are intuitve. Its on the pricey side, but we think its worth the extra costs. It looks very classy. The only issues I have are 1) the doors are permanently hinged on the left side, which may be a serious issue for some, and 2) the washer door sits very close to the floor, making it hard to load without kneeling down. I was told the machine can't be put on a pedestal. Otherwise, I would have given it 5 stars.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Sleek, space age design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer+dryer is the most beautiful thing in my house, even more beautiful than my wife, and my wife agrees. It's very easy to use and very quiet. It's on the expensive side. I'm not sure if it's worth the added cost, but it is the only washer+dryer that would fit in the space we had available.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 2 out of 5 stars
Washer not working properly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my LG laundry tower 2 months ago, my dryer is working fine but since day one, the washer leaves the clothes dirty, not matter what setting I use or the amount of clothes is put in, there is not enough water getting into the drum for the wash cycle and the rinse cycle seems to be running dry with no water at all, it seems like the clothes are getting a little mist of water, spin and that is it, as a result the clothes are not clean and they are smelly when the wash cycle is done. I called Best Buy, they sent a technician and the technician referred me to the LG support, LG sent a technician and he said he doesn't see anything wrong despite the fact that my clothes are not getting clean. This unit is very beautiful and easy to use but the main function of a washing machine is washing and cleaning the clothes, this one is clearly not doing that for me, so if anyone is listening (Best Buy or LG), I just need this issue resolved, I would hate to get stuck with a 2K "dryer only" tower. Thanks.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Great tower!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using it for 2 weeks now! Works great and really quiet. Easy to use
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level, Space saving
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer/ space saver and very quiet and easy to adjust cycles and settings. The finish is nice looking and easy to clean.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance, Size
Rated 5 out of 5 stars
Best stackable washer/dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer/dryer is amazing, full size easy to use and very good looking. It has all the cycles and options you could want. We love it, makes our life so much easier!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best Washer/Dryer Combo Ever!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this washer and dryer! It cleans my clothes extremely well, does a fantastic job at separating lint, and very easy to clean! I also love all the washing and drying settings.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Space saving
Rated 5 out of 5 stars
Wonderful!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great units. Space saving. Clean well. We have a cleaning company and our short-term rentals that are larger have at least one or two sets of these. They have been game-changing for laundry efficiency.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend
































