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Customer Ratings & Reviews

$2,099.99
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Customer reviews

Rating 4.6 out of 5 stars with 2780 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,780 reviews
  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've really been happy with our wash tower. The machines run relatively quietly while the app keeps me informed of a cycle's completion in the event I'm not within hearing distance of the audible signal. We've put the additional floor space gained to good use as stackable storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    convenient, quiet; good delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Middle access buttons are convenient. Replaced Samsung set that came w/ townhome purchase. Sorry Samsung, your TVs are great, but definitely not W/D sets. This LG set is so much more quiet & compact (w/same volume as the former 2 pc set). Like 15min quick wash. Best Buy Geek Squad delivery is head & shoulders above recent post-Covid19 Home Depot experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the LG Washtower!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing unit! I highly recommend this appliance! I am 5'1" and was concerned about being able to adequately reach into the top (dryer) of this unit. No issue at all!! Love that the controls are all in the middle. Very sleek and attractive! Love, love, love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Washer/Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washed and dryer! It looks so sleek in my apartment. It also functions beautiful. It’s not that load and does a great job. I have sent many links out to friends encouraging them to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Big Green Monster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a stackable washer and dryer, but would highly recommend this unit for tighter spaces. Plenty of options for wash & dry cycles and excellent capacity for both. very quiet and energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg stacked washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek looking and very quiet. Love the control placement. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, it’s great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for about a month now with no issues like other reviews reported. It’s quiet, works great. Like most HE dryers, sometimes the clothes are a tad damp, but if you put the setting to more dry, it works like a charm. It’s sleek and frees up a lot more space than my previous HE washer and dryer. Will update as time passes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WashTower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG WashTower washer and dryer. So convenient and easy to use. Laundry has never been this easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/Dryer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set. Controls in the middle was a big plus. Being able to easily load and unload the washer and dryer comfortably was a must. The unit fits perfectly in my small space and runs so quietly. This was a great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the laundry tower concept.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer with small footprint and controls in the middle. Excellent performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic, quiet WashTower!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG WashTower is perfect for our small closet space! We looked for a large capacity washer and dryer that was compact in overall dimensions, and found this. It is extremely quiet while running and gets our clothes very clean. Very happy with this purchase!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product, Stephanie. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The W/D is very user friendly and the perfect size. Not too big or too small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Tower

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them easy to fit in small areas. Small issue with dryer does not completely dry heavy materials

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this unit!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we absolutely love this unit!! It allowed us to move the laundry up from the basement with the limited space we had to work with upstairs. It runs so quiet we can sit at the kitchen table right next to it while it's running without issue and it's the best looking washer/dryer set you'll ever see! two thumbs up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great units. Space saving. Clean well. We have a cleaning company and our short-term rentals that are larger have at least one or two sets of these. They have been game-changing for laundry efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good appliance; terrible customer service response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer is awesome. Did about 20 kids of laundry in a 24 hour period. Appliance amazing. The delivery from Best Buy not so much. Delivery guys were great and got it in no problem. Issue was someone hooked up the dryer cord incorrectly leading it to ground out, spark in my face, shock me, and melt my outlet. Was given a corporate number at best by to resolve the issue. They did nothing. For all who are wondering I have a king size medium warmth down comforter - fit fine In the 4.5cuft washer and washed and dried no problem I have an oversized king down comforter 10’x10’ that did fit without forcing it but just looking it was too much for the washer. If you are looking to do Something that size you will need to step up to the studio with the 5.0 washer and see if it fits better or just go to the laundromat for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash tower

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my wash tower I just hope I don’t have to move because it is very heavy lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG New WashTower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant to purchase this as am a bit concerned on all the technology that could go wrong. So far, the product has exceeded our expectations. It is extremely easy to use, very quiet when in operation. It's a very smart combo...smarter than my husband and I.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Stackable Small Space Unit to Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, for a stacked unit that fits in a closet, it can really hold a lot of clothes! This is an excellent unit compared to the traditional stacked units designed for small spaces. You will really maximize your space. It is easy to use with the controls together in the middle of the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Throw Away Your Step Ladder and Let the Laundry Be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were needing to replace our washing/dryer set and found out about LG’s WashTower set. Having the control panel in the middle instead of on the top of each piece is very convenient. As they say, we have been able to toss the foot stool. I also enjoy the app that gives a lot of information about each unit and keeping up on maintenance. It has been a very nice addition to our home. If you are needing to conserve on space the WashTower is an excellent option. I would highly recommend this laundry system.

    I would recommend this to a friend