Customer Ratings & Reviews

Excellent product, terrible delivery. This was a tight fit and the installers said the dryer vent kit was too short. They didn’t hook it up at all. I had a friend come over and we spent two hours getting this beast ( over three hundred pounds) out so I could hook up dryer vent hose and stretch it to the full 8 ft length. Amazing it worked! Terrible delivery and hook up. These are contract labor not Best Buy employees! So free delivery and installation is worth what you pay NOTHING!

The mashine is quiet, runs beautifully and easy to manage

Terrific combo unit purchased due to highly rating by Consumer Reports. Energy efficient, washer has water saver and dryer dries clothes much faster than previous unit. Also very quiet operation and many cycle options to select just what is needed. Love the mess free detergent area and easy to clean filters. Had unit about a month and still happy to do laundry.

Love this WashTower. It is easy to use, a lot of room for your laundry, super quit and stylish

Owned for about a month now, great washer. Nice and quite, since they’re stacked it left lots of space for shelves. Great so far I’m just hoping it more durable than my last washer.

Works great! Great customer service! Will tell everyone!

We had a perfectly working top loading washer and dryer, that unfortunately we needed to replace after the town’s pipes got blocked and sewage backed up into our washer. We did lots of research and decided to get this stacked front loader washer/dryer combo. From the minute we got it the washer has never drained fully after a wash. There is always a couple inches of water left sitting in it and clothes are therefore sopping wet in a puddle of water. We had the LG people come out *twice* and they literally told us “it doesn’t have the power to pump the water out fully because it’s an energy efficient machine and it therefore doesn’t have the same power as the non-energy efficient machines from the past- but don’t worry you bought a really good machine”. Thinking the first guy surely didn’t know what he was talking about we asked a second guy to come out and he confirmed the same- the machine isn’t powerful enough to empty the washer of water fully so there is apparently always going to be a puddle of water your clothes are sitting in when the wash is done that doesn’t drain from the machine. My husband is an engineer so he jimmy rigged a new pump which drains the machine now but it shouldn’t come to that (picture of that new pump my husband made below). Don’t waste your money on this “energy efficient” useless machine. (Also, BB delivery is a joke, cancelled the night before, rescheduled for a few days later, then apparently the guys can’t carry down three basement stairs through a bulkhead door so it was delivered onto our grass and my husband had to get it in himself- another picture of that)

Beautiful looking machine. Nice, sturdy quality. Quiet and high tech. Fits a lot of clothes and cleans thoroughly. Made very well.

It's awesome! I never had an electronic washer/dryer. This machine has unique features. Easy to follow the button electronically. LG has created a smart machine that is easy to operate. The clothes smell great after drying. So far, I really enjoy using the (high tech) LG Smart - Electric Dryer Washer Tower with build-in intelligence. Smart machine!

I've really loved this set! It fits perfectly in our little laundry room. I prefer to use the manual settings rather than the presets to keep it on low heat. It will take a little longer on the lowest heat but that is much better for most fabrics.

This has been a big upgrade in our laundry! We wanted newer machines but space was limited and this worked out well. I had never been a fan of stackable one unit till this! I love the capacity and how the dryer knows the settings already from the wash. Love that I can be doing other things and my watch will notify me my laundry is done, and being able to delay a start is a great feature as well.

So far so good! Love the graphite look and “trim” size (unit is trim hq). Not overly large as true separate units when stacked are. Controls are easy to access. We installed the units ourselves and it went just fine, especially after the BestBuy reminders giving us an idea what we were needing to do. Have only used the units a week now and no problems!

It’s very quiet. Works great. Especially great for short people and it’s plenty big enough.

Love it. The controls are where an average person can see them and it’s extremely quiet.

I absolutely positively I’m very happy with my LG wash tower! It washes the clothes well and is very quiet!

This unit is not only attractive looking (as far as appliances go) but the performance is excellent. We were very hesitant in buying a stackable unit but this was the only way to go for the available space. The unit is easy to use and my permanent press clothes come out wrinkle free. The "tubs" are large enough to accommodate a queen size light weight comforter. Energy efficient. Extremely happy with this purchase.

Great product, safe choice, strong brand and competitive dimensions.

Beautiful and very easy to use. It fit perfectly in my laundry closet with room to spare.

Happy with purchase. Easy to use, works well. Takes up very little space.

This has been the best washer dryer I’ve ever had.