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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2718 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,718 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Exquisit design and functionality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this WashTower. It is easy to use, a lot of room for your laundry, super quit and stylish

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space saving

    Rated 5 out of 5 stars

    LG WASHER & DRYER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the LG QTHIN washer and dryer combo. Takes upnless space and work AWESOME

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking machine. Nice, sturdy quality. Quiet and high tech. Fits a lot of clothes and cleans thoroughly. Made very well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine super quiet and dryer dries out very quick too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Stackable!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a big upgrade in our laundry! We wanted newer machines but space was limited and this worked out well. I had never been a fan of stackable one unit till this! I love the capacity and how the dryer knows the settings already from the wash. Love that I can be doing other things and my watch will notify me my laundry is done, and being able to delay a start is a great feature as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer Dryer Combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Washer Dryer combo is amazing. LG is the only brand that puts the controls in the middle so you don't have to use a step stool to reach the washer controls. VERY EASY to use. Most everything we wash we have the washer figure the best cycle to use. And then the dryer knows what the washer did and it automatically sets to handle the clothes accordingly. We have never been excited about washing clothes but this product sure makes it easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Thank you L G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The controls are where an average person can see them and it’s extremely quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very quiet. Works great. Especially great for short people and it’s plenty big enough.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space saving

    Rated 5 out of 5 stars

    WashTower

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Easy to use, works well. Takes up very little space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sp far so good. It is more compact while still having the same drum. No real complaints but i think some of the "extras" are over hyped. The "remote start" is a little oversold as you have to first turn on the start physically on the machine before being able to use it (so, for example- if you want to run a second dry cycle after the first finishes, you cannot do that fully from. The app)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t drain water and apparently isn’t able to

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a perfectly working top loading washer and dryer, that unfortunately we needed to replace after the town’s pipes got blocked and sewage backed up into our washer. We did lots of research and decided to get this stacked front loader washer/dryer combo. From the minute we got it the washer has never drained fully after a wash. There is always a couple inches of water left sitting in it and clothes are therefore sopping wet in a puddle of water. We had the LG people come out *twice* and they literally told us “it doesn’t have the power to pump the water out fully because it’s an energy efficient machine and it therefore doesn’t have the same power as the non-energy efficient machines from the past- but don’t worry you bought a really good machine”. Thinking the first guy surely didn’t know what he was talking about we asked a second guy to come out and he confirmed the same- the machine isn’t powerful enough to empty the washer of water fully so there is apparently always going to be a puddle of water your clothes are sitting in when the wash is done that doesn’t drain from the machine. My husband is an engineer so he jimmy rigged a new pump which drains the machine now but it shouldn’t come to that (picture of that new pump my husband made below). Don’t waste your money on this “energy efficient” useless machine. (Also, BB delivery is a joke, cancelled the night before, rescheduled for a few days later, then apparently the guys can’t carry down three basement stairs through a bulkhead door so it was delivered onto our grass and my husband had to get it in himself- another picture of that)

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Washer/dryer combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machines running perfect and the best buy delivery and install was a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    New homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is quiet and efficient. Fits the space perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy with purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is not only attractive looking (as far as appliances go) but the performance is excellent. We were very hesitant in buying a stackable unit but this was the only way to go for the available space. The unit is easy to use and my permanent press clothes come out wrinkle free. The "tubs" are large enough to accommodate a queen size light weight comforter. Energy efficient. Extremely happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    LG - 4.5 Cu.Ft. HE Smart Front-Load Washer/Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and very easy to use. It fit perfectly in my laundry closet with room to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    She loves it - so I'm happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my wife loves the unit. We had a side by side front loading set, but it didn't leave much space in the laundry room and the swap has made it feel sooo much bigger. We put a hall tree where the second unit was and it offers great storage and hides the water/electrical lines. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One year later…still a great choice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had these units for almost a year and have had no problems. They interface is intuitive and easy to use for basic laundry. The added features (steam, turbo, etc. take some thought but are useful to have). The units are solidly built and work much better than the old “stackable” units from previous generations.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Space-Saver That Works Very Well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well, incl. bedding. Pre-set cycles are OK, but occasionally not fine-tunable within that pre-set. Steam function works well for sanitizing, etc. Easy to transfer wash to dryer. Light inside both wash & dry is very helpful. Space saving tall stack worked very well for us, and mid-level controls for both units is a big help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! Easy to use,lets my clothes clean and fresh

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stackable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machines highly recommend. Delivery and set up was easy

    I would recommend this to a friend