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Customer Ratings & Reviews

$2,099.99
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The comparable value is $2,899.99

Customer reviews

Rating 4.6 out of 5 stars with 2780 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,780 reviews
  • Rated 5 out of 5 stars

    Perfect Unit for a small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this unit exceeds my expectations. Very quiet, easy to use and tons of features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product very quiet and dries in a reasonable time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love that the control panel for both the washer and dryer are in the middle. One other benefit is pairing it up to the app. This way you can set and download cycles to the watch and get real time updates on wash cycles. You can see exactly when your cloths will be finished so you don’t have to physically check it every 5 minutes. I’m more on performance than looks but I will say they do look fancy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this Washtower. Needed something "different" for our space, and this checked all the boxes. Love the magnet on the washer door that helps keep the door ajar after a load is finished. Dryer does a great job, and clothes always come out completely dry. The interface is easy to use, both units are incredibly quiet, and the machine just looks fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing app integration

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, sleek design. Downloaded settings are great. You can have the most specific laundry cycles it’s great. Only thing is you can’t start it remotely through the app you need to manually click start on the actual machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product in general, just be careful when to remove back covers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect combo and looks pretty awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first washer and dryer and we are happy with our decision. Love the ease of use with this washer/dryer combo. Great capabilities and we are really impressed with all the different functions and features. It does a great job with our laundry using all sorts of the latest tech and does it quietly. We love it and definitely recommend it to a friend who wants to buy a stackable washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best stackable for shorter people!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a tall person and LOVE the fact that controls for both the washer and dryer are on the lower unit so it’s easy to see!! I’ve had to stand on chairs to reach the controls on other stackables! Plus these are full size units!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is quiet and efficient. Fits the space perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I can see when my significant other does laundry while I’m at work!! Nice features washes and dries very well. Looks very pleasing as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product. Quiet. Only time it is really noisy is when drying heavy items like a rug or heavy quilt -- otherwise very quiet. Does a great job -- even on quick wash. My only negative is that it does stick out from the wall (depth) more than we had anticipated due to the dryer vent. We tried changing it out to a different configuration and it still sticks out. We are getting used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend this machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, hope it will keep working so good! And the dryer drying so fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won't regret this washer and dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about this thing that hasn't already been said?? It's quiet. It's fast. My wife hugged it when I finished installing and the controls came on and she said "it likes me too". For real tho, my clothes have never been cleaner. I didn't even realize I was wearing dirty clothes this whole time until we bought this thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One year later…still a great choice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had these units for almost a year and have had no problems. They interface is intuitive and easy to use for basic laundry. The added features (steam, turbo, etc. take some thought but are useful to have). The units are solidly built and work much better than the old “stackable” units from previous generations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quite, efficient and looks very very very nice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pair works great, no issues with the washer and dryer thus far. Easy to operate and works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sp far so good. It is more compact while still having the same drum. No real complaints but i think some of the "extras" are over hyped. The "remote start" is a little oversold as you have to first turn on the start physically on the machine before being able to use it (so, for example- if you want to run a second dry cycle after the first finishes, you cannot do that fully from. The app)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washtower

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice setup washer and dryer works excellent it has steam good quality good product fits in the space accidentally gives you extra space and you work area very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend! We did a lot of research when picking this out and decided to go with it because of the customer service rep at our local Best Buy. It’s quiet, sleek, and easy to use! We have been pleased so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine! Runs quietly and great in smaller spaces.

    I would recommend this to a friend