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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2718 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,718 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fabulous setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put it this way: My wife and I have purchased two sets of washer and dryers and two sets of entire kitchen suites over the past 5 years. This is the FIRST appliance that my wife actually raves about. She loves it. I ALSO am very happy with it. The installers were also very great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quite, efficient and looks very very very nice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You won't regret this washer and dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about this thing that hasn't already been said?? It's quiet. It's fast. My wife hugged it when I finished installing and the controls came on and she said "it likes me too". For real tho, my clothes have never been cleaner. I didn't even realize I was wearing dirty clothes this whole time until we bought this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Very smooth and quiet. Controls are straight forward to use.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Excellent Room Saving Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome choice - so glad I went with this selection! Great room saver - now I have more space to make my laundry room more homey! This combo works fabulously and has some nice features! Thank you to the Best Buy rep in suggesting this as an option - love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love that the control panel for both the washer and dryer are in the middle. One other benefit is pairing it up to the app. This way you can set and download cycles to the watch and get real time updates on wash cycles. You can see exactly when your cloths will be finished so you don’t have to physically check it every 5 minutes. I’m more on performance than looks but I will say they do look fancy.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    LG washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, I love it. the large capacity and the space saving is a definite plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance in a smaller package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a stackable washer/dryer combination that had a smaller profile, good capacity and easy to manage controls. The LG model was perfect with controls in the middle and good capacity that did an excellent job cleaning clothes. We are very happy with our purchase and Best Buy’s delivery and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    LG Washtower WOW!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG washtower is fantastic. Very easy to use and great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much bigger than my previous washer/dryer, and pretty efficient. Good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love to do laundry now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laundry unit replaced a unit supplied by the apartment owner and its worth every penny I paid for it. The controls are easy to use and the washer and dryer options are perfect for me…including steam that I use to sanitize. I get absolutely clean clothes using only 1 tablespoon of HE laundry detergent per installer’s recommendation.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this positive feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 5 out of 5 stars

    Great product-space saver, easy operation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got smaller house and cannot buy separate washer and dryer. This tower’s design meets our needs greatly. Not like other tower with panel on the top, this one’s panel is in the middle. It’s so easy for short people to operate. The price is very good when I bought it. No matter who you are, where you live, this is a good fit.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The nicest product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product it doesn’t take a big path easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    An Excellent Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product. Quiet. Only time it is really noisy is when drying heavy items like a rug or heavy quilt -- otherwise very quiet. Does a great job -- even on quick wash. My only negative is that it does stick out from the wall (depth) more than we had anticipated due to the dryer vent. We tried changing it out to a different configuration and it still sticks out. We are getting used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good combo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for mother in law. we got this a year and half ago and still working good

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Lg tower washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good washer and dryer, attractive looking, runs smoothly and quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! We could install it ourselves easily without having to have space for us to have to stack one on top of the other. This one we could get in place and just slide in. Wash and drier work well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this Washtower. Needed something "different" for our space, and this checked all the boxes. Love the magnet on the washer door that helps keep the door ajar after a load is finished. Dryer does a great job, and clothes always come out completely dry. The interface is easy to use, both units are incredibly quiet, and the machine just looks fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The Boom Machine & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Thin Q" is the Boom!!! I love it, I love it,.....Kisses'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG ThinQ - Amazing!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG ThinQ is perfect for my wife. Other stack washer/dryer the control panel is to high and would need a step stool but with ThinQ both washer and dryer controls are in the center. And can download cycles/ it steams and can start with WiFi app. Happy wife, happy life. Really is a great for smaller spaces. Worth the money!

    I would recommend this to a friend