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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2719 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,719 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    ???

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good equipment like the setup super easy to use very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Our New LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stackable LG washer/Dryer is actually better than we expected. We did research before our purchase. It very quiet with a please alarm when dryer is finished. We recommend this washer/dryer combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a tight space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only done two loads so far, but I am in love with this combo. Fits in a relatively small space but seems to hold full loads. Lots less water and, surprise, it washes the same size load in half the time of my previous washer. Have nothing but good things to say about Best Buy and the salesperson and the delivery person. An all around good experience. I'll be back for sure!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    LG Washtower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG wash tower , efficient, attractive, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful stackable washer and dryer. Very quiet when running. Fit the small area in my condo. Dryer senses when clothes are dry. Never have to reset. Washer is gentle with clothing. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved and only have room for a stackable washer/dryer unit as it is in a closet. I was not thrilled to have to have a stackable set as it reminded me of apartment living. I was thrilled to find this set in my search and have been pleasantly surprised with how much I LOVE this unit! I never expected to find a set that had full size load capacity in a stackable option for a small space! I am very pleased with this purchase and would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent machines.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look and the quietness of the machines. Very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good quality washer/dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new stacked washer/dryer! Very quiet when running. Plays a neat little tune letting you know when it’s done. Nice size drum for bigger loads than the old style

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Compact at decent price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and efficient. Gets the job done. Good features at decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best unit for money to save space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is great! We ended up side venting the dryer and a quick tip for this, apply duct tape before you put all the pieces in the unit to ensure a full cover seal. Otherwise, the loads are super fast, and we love the sleek look! It’s definitely heavy and deceivingly large for a closet oriented unit. I’d buy this ten times over if I could!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Stackable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great serves and works great.washer is really quiet and dryer heats up good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Getting started.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easier to use if you read the instructions...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 4.5 cu.ft. front load washer & 7.4 cu.ft. dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Overall tower unit is well built and has nice low height profile. The Washer unit is excellent with large wash tub & light, nice controls, easy to operate, quiet wash & spin. Handles large loads with ease. The Dryer unit has large tub & light, nice center controls, cloths come out fresh & dry. Removes lint and no pulls on fabrics. Great for med to large family. Cons: none, so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great appliance, with a frighteningly invasive app

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knocked off a star for the app. The washer/dryer is great. The app is useless. Even worse, new terms came out on the app where they want complete access to your phone and all the other apps. They even state in their terms they could take videos's, voice recordings, messages, etc. It's nuts. All the app does is pings you when a load is done. Sure, you could start and stop the machine, but why would you? LG crossed a privacy line. I didn't agree to the terms, but it still warns me when the load is finished. I just can't get into the app unless I agree, not that there is anything to see. Smart appliances are a complete waste of consumers time. It is a completely useless feature designed specifically to invade your privacy,

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Awesome washer/dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! This machine is quiet, efficient and works great. Easy setup and Bluetooth is very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Tower?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tower I had never heard of until the visit to Best Buy. When I saw it I was hooked. Just by the way it looked. Did a little research and reviews were mostly positive reviews. Washer is a tad bit smaller than the monster top load but it works for my situation. Unit is really quite and wash cycle is quick. Buy it you’ll love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's malfunctioning and I need help from Best Buy. The machine is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space saving

    Rated 5 out of 5 stars

    Quiet space saving laundry system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly quiet and space saving washer and dryer makes doing laundry fun and easy !

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome One Piece Washer/Dryer Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer/Dryer Unit. Much Quieter and the Kenmore Elite units we had previously. We love how quick the cycles can be and how much can fit in the washer. Having a one piece unit in my opinion does cut down on the vibrations/shaking that can happen with other stacking units. Would highly recommend this LG WashTower!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer, I love how they leave my clothes.

    I would recommend this to a friend