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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2719 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,719 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellentl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer dryer combo is so amazing. It comes as one unit stacked and has the controls at about stomach level. It does the job really well and is extremely quiet. It also has a lot of options when you use the LG app. The Best Buy delivery service was amazing. Also it came on time we’re knowledgeable and got it set up fast.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design and great for tight laundry closets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far this works great. I got an open box unit from the outlet. I will update the review in a couple months.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer I could've hoped for. Runs so smoothly and quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer+dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer is really convenient for us.It’s easy to use and we love the modern style.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer were very nice and spacious but larger than expected in my small utility room. Worked great and looked great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good unit. I love the design; the stacking saves a lot of space. What I don't love is the auto off feature of the dryer. If it senses your clothes are dry, it will shut off. This means you will often have damp clothes inside a ball of dry clothes, and you have to go in and separate them and hope it doesn't shut itself off again. The solution is probably a smaller load size, but I am absolutely not overloading it and still having this problem. Other than that, zero complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Thrilled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great. Easy to use. Quiet. Almost makes doing laundry fun.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect size, color and extras!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint, I had to pick it up myself bc they wouldnt deliver which meant I also had to secure it myself in the back of a pick up truck, being a female it was taken back nobody would help or even give guidance.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Compact and short person friendly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been eying this tower unit since it was first advertised, and so far I love it. As a short person, I love that it has the controls in the center; very accessible. Takes up less space as well ad the doors are more flush. Purchased from Best Buy and their installation team were amazing. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best washer/dryer out there.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for small spaces, great UI and able to do large loads despite sleek design. I’m able to easily fit my bulky blankets into this without a problem. Energy wise, you’ll also be saving yearly in electricity and water. May be a lil’pricy at first glance, but for an appliance that’s meant to be used for years to come, the value is definitely there.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG washer/dryer set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer/dryer set. It is very quiet and has a large tub for any size load

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice if you want to reduce washer/dryer footprint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the machine for about a month now, seems to be working fine, the stacked design frees up a lot of space in the laundry room. Only issue is the green color is only on the front, sides are gray, guess they are assuming you will have the unit inside some kind of built-in cabinet. For this price, sides should be in the same color as the front.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is it worth your time and money?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Washtower is rated 3 stars for me. It’s a beauty to look at however the spin cycles sometimes are extremely loud and shaky. What I have also noticed is that the wash cycles are very long. For an example, one load of clothes could take up to 1h 49m to wash on the setting “normal”. This LG Washtower is stylish and ultimately gets the job done. I would only recommend this product if you are a family of 3 or less!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    LG ThinQ washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set! It's very quiet and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except for the people who hooked it up hooked it up wrong and I had water in between my walls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my new LG WashTower!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect height for me to reach all the way in to the dryer on top (I’m 5’4”). Ease of use is amazing with all the controls in the middle of the washer and dryer. It is fast, quiet and still has features i haven’t tried yet… but I will soon! It washes and dries my items with perfection and i couldn’t be happier with it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer/dryer. Got it due to the size of our laundry room and fits perfectly. and it looks great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Delivery and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great putting it in a very difficult space. Thank you again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for two.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our family of two. Easy to use and load.

    I would recommend this to a friend