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Customer Ratings & Reviews

$2,099.99
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Customer reviews

Rating 4.6 out of 5 stars with 2780 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,780 reviews
  • Rated 5 out of 5 stars

    Washer/Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is easy to use and we are pleased once we purchased the right parts for installation and the installation was completely. Inadequate training on the features at the time of sale, not everything can be on a smart phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficult to move and install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer and dryer combo purely for aesthetics. The modern minimalistic design is worth the purchase for me. Compared to traditional stacked front load washers and dryers the center control panel makes it easy to operate. Keep in mind that this one pice unit is extremely difficult to move and install with its size and weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great But

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this unit for about 3 weeks. I love it. Apart from saving space, the washer and dryer are easy to use. The dryer knows the setting of the most recently completed wash cycle and automatically sets the dryer. Happy to see the communication between the washer and the dryer/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small spaces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and pretty. Runs quietly and does an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Washtower!!! Fits in the space perfectly. The loads we are washing and ddrying are coming out soo clean, we did not realize how bad our old washer and dryer were. Only need to use one Pod per load, where I was using up to 4 for big loads with my other washer just to get it to smell good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clothes cleaning experience

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing washer and dryer stacked unit. The space saving stacked feature is excellent. But by far having the controls in the middle instead of the dryer controls on the top is the best. It works great, is quite and it makes laundry fun again, well almost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance,works great. Saves a lot of space and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feature-rich appliance; lacks good user’s manual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Washtower is a nice washer/dryer unit with electronic controls and many selectable wash & dry cycles. There are a lot of features, which means it takes a bit of effort to understand what they do and how to use each feature properly. The LG owner’s manual could written much better, though, to make things clearer and easier to understand. For example, at the moment, general topics are somewhat poorly organized; and the manual could definitely use a full appendix to aid in easily finding specific pages for comprehensive explanations of certain features, functions, care instructions, etc. A feature-rich product, but due to a poorly documented manual it may seem lacking in useful information to many users. (It took me 30 minutes and 5 tries to link the ThinQ application to the Washtower! Kept re-reading the instructions in the manual, but found nothing helpful; finally just dove into the application itself, which better explained the connection procedure.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The nicest product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product it doesn’t take a big path easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! Easy to use,lets my clothes clean and fresh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far this works great. I got an open box unit from the outlet. I will update the review in a couple months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am a happy customer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo is outstanding, well worth the price. Its very quiet you dont even know its on . It was very easy to setup, and you can also control it with your android or IPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oak Run

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my washer/Dryer. However, the delivery process left a lot to be desired. They told us one time in the store and then gave us a totally different time the day before and a 4 hour window which meant the loss of half a day. Not good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gigantic Stackable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I wish the settings had a little bit more customization options. It does take up a significant amount of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this! Fast and cleans well. Looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and saves so much space. Cleans well ower older one was running out cloths. This is a definite upgrade. Was easy to install. We would definitely recommend this washer dryer combo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Stackable Unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful set and works great on the LG app! Highly recommend for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our new washer and dryer. It performs very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Laundry Center

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my new laundry center. I can fit so much into 1 load to wash and dry. I’m still learning the cycles, some of the wash cycles can be quite long but my clothes come out so clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy So Far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really pleased with this combo. It replaced our 20 year old Maytag stacked unit. Our wash closet has limited depth and this unit fits perfectly where most of the other stacked individual units were 2 to 3 inches too deep. Wash times are much shorter and quieter as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I have cerebral palsy and thought it would be easier for me. I haven't had to use it much because my wife loves it. It's more compact then our prior washer and dryer but holds the same amount. It dries and washes faster. It's well worth the money.

    I would recommend this to a friend