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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2720 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,720 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    So much in such a little package

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for around three momths now. It doesnt look like it would be able to wash a very big load, but it can actually handle my queen comforter with room to spare. The price is a bit much for it, but it does do a great job. It is also a lot quieter than I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer Dryer work well delivery team disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit hard to review the item when the delivery team arrived and it had a large dent on the top. It was clearly dropped but they claimed a manufacturer defect. Best buy offered a discount to keep the item however after the return window expired the dryer would not function properly. Went round and round with Best Buy being told had to contact delivery company then LG but finally an awesome tech from the Geek Squad came to the rescue and got it returned for me. Now that I have a new perfect machine it works great. Remember to clean the cyclinder!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    sleek and functional

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a stacking washer and dryer that is not so clunky looking!! I don't have a separate door so it is important that it looks good. Works great, plays nice little tunes - ha ha! I do not use the fancy features - I just press the buttons on what I want.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great for a family of 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! This washer dryer combo is a lot quieter than our older models. I love the fact that our nine-year-old can do his own washing and drying because the panel is in the middle. Absolutely recommend this washer and dryer to anybody who needs to save some space.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Stackable W/D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing is better than not needing to grab a small step to be able to reach at the top to change settings. Having the buttons in the middle was the best thing ever. Also why use so much space when all you need is the stackable that does so much without the extra space needed

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great for small spaces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and pretty. Runs quietly and does an excellent job

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Lg washtower is legit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washtower is amazing, nice all in one package! You will need to buy extras as in new hoses and an extra hose for steam drying. It is also on the heavy side at 300lb plus so have help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my washer & dryer unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stylish unit is easy to operate with controls that are user friendly. The washer has good capacity for my heavier loads and the dryer is easy to load although not as easy to unload if your arms can’t reach inside. This is a tall stack. Love my new washer/dryer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feature-rich appliance; lacks good user’s manual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Washtower is a nice washer/dryer unit with electronic controls and many selectable wash & dry cycles. There are a lot of features, which means it takes a bit of effort to understand what they do and how to use each feature properly. The LG owner’s manual could written much better, though, to make things clearer and easier to understand. For example, at the moment, general topics are somewhat poorly organized; and the manual could definitely use a full appendix to aid in easily finding specific pages for comprehensive explanations of certain features, functions, care instructions, etc. A feature-rich product, but due to a poorly documented manual it may seem lacking in useful information to many users. (It took me 30 minutes and 5 tries to link the ThinQ application to the Washtower! Kept re-reading the instructions in the manual, but found nothing helpful; finally just dove into the application itself, which better explained the connection procedure.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great But

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this unit for about 3 weeks. I love it. Apart from saving space, the washer and dryer are easy to use. The dryer knows the setting of the most recently completed wash cycle and automatically sets the dryer. Happy to see the communication between the washer and the dryer/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned this machine for a little over one month and absolutely love it! Washer and dryer work very well!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Aptly named Washtower (washer&dryer in ONE machin)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quietest washing machine (dryer combo) I’ve ever had. No need for stacking kit for this model because the dryer is part of the set, a one piece set.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space saving

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance,works great. Saves a lot of space and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this unit. Haven't had any issues. I love that it's full size and stackable. I love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I am a happy customer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo is outstanding, well worth the price. Its very quiet you dont even know its on . It was very easy to setup, and you can also control it with your android or IPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer/Dryer! It’s easy to use and it has so many features, I’m still learning them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG washtower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the LG washtower. East to operate. Clothes come out clean and fresh. My king size quilt fit in the washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 4 out of 5 stars

    Great appliance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra space a stackable tower gives you. Very pretty color.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Compact but spacious washer drier combo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes and dries clothes very well. Very quit too. Also love the app that tells me when the wash is done. Also I like how the controls for both machines are in the center.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer dryer stack

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and washes them clothes well. The dryer works fast.

    I would recommend this to a friend