Customer Ratings & Reviews

They were amazing. We had issues with the valves being corroded over and needed to get them changed before they could install my new stackable washer and dryer. The day of installation they contacted me to let me know they were on their way. I informed them that the contractor was still here and could they come out later. We kept in communication with one another and they were able to get here within 30 minutes of me informing them that the contractor finally had finished. They relocated my old stackable that has to stay with the unit I rent and hooked up the new stackable within 10 minutes. They were very professional, respectful, and understanding. So happy to have gotten the opportunity to work with them.

Looks nice. I'm happy with it's performance. My criticism comes from lack of choices in settings.in a pre-set mode I can't change the heat setting or spin cycle to what I want. There isn't even a rinse/spin cycle only mode. You can't know this unless the floor model is plugged in & turned on. The associate tried to find a picture of the control panel on line, but the only one he found was illegible, as it was taken at an angle. So I pretty much use only one cycle on both washer & dryer so that I can choose the heat/spin/time of the cycle. For example, on one of the pre-set cycles the time was 1 hour & 5 mins. I changed it to timed dry for 40 mins, selected "very dry" it worked perfectly, saving me 25 mins. of drying time.

I bought this because I have cerebral palsy and thought it would be easier for me. I haven't had to use it much because my wife loves it. It's more compact then our prior washer and dryer but holds the same amount. It dries and washes faster. It's well worth the money.

I’m really pleased with this combo. It replaced our 20 year old Maytag stacked unit. Our wash closet has limited depth and this unit fits perfectly where most of the other stacked individual units were 2 to 3 inches too deep. Wash times are much shorter and quieter as well.

Yes LG has done it right. Bought this LG Tower due to the limited space I had available. Works great no problems. Love the no big buttons to turn or rotating knobs. Yes this is perfect for what I needed for. Thanks LG for thinking of the tight locations most of us still have.

Great combo. Love the smart aspect of the unit. Fits nicely in the space

Love it! Works great and very reliable! And, I liked the fact that it was delivered, set up & old combo washer/dryer removed.

We LOVE our washer/ dryer combo! It is super a great model. The stacked option frees up so much space in the laundry room. The washer has a huge capacity which is great for dirty farm clothes! It gets everything super clean. I would buy this again in a heartbeat.

I love my new washer/dryer. I appreciate the patience of your sales crew and the geek squad. I have a perfect set and that makes number 4 a success. It fits into the small space in my condo and washes and dries perfectly. I couldn’t be happier. Thank you.

I love it, it’s easy to use and it’s very sleek looking

I was skeptical at first about getting a WashTower, but no more. This unit has exceeded all my expectations. It only takes up a small footprint in my laundry area but still does a great job cleaning and drying. And even though it sits just around the corner from my living area, I can barely hear it.

Very nice LG combo Works very well and looks beautiful.

I’m in love with this stacked washer and dryer. The capacity is much larger than our old one. So many options for the settings. The dryer also dries very fast. I highly recommend!

I LOVE this wash tower! It is quiet and has a beautiful design. The only negative it that you cannot remote start it unless the feature is activated on the washer each time which defeats the purpose. I guess the feature is only beneficial for running the extra wash cycle settings that you can only get from the app.

We just bought in May. We’ve had no problems and love it so far.

So glad we purchased the LG Wash Tower!! Very efficient settings, the washer & dryer communicate load details to one another, small footprint, very quiet, and I can reach all the controls!

Love the ease of use and form factor. Super quiet too!

Because I had to have a stacked unit for a kitchen inside my condo, this was perfect. No agitator - easy to use middle control (no reaching to the top on a stacked unit) - good looking so no door or curtain needed to hide it. The only thing I hate is not as many wash options using the control panel - they want you to use the app, which is not great for older folks.

We purchased it on Monday and it was delivered on Saturday. Great installers and the unit works excellent.

I love this Washtower! It is so easy to use, and I can reach the controls since it is one unit. My laundry gets very clean. The Washtower looks awesome in our laundry room, and the height is perfect; I can still keep my bar for hanging Dri Fit items.