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Customer Ratings & Reviews

$2,099.99
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The comparable value is $2,899.99

Customer reviews

Rating 4.6 out of 5 stars with 2780 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,780 reviews
  • Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the LG Washtower to replace my old stacked unit that finally died. I’ve been using it for a few weeks now and have absolutely nothing negative to say. It’s a nice upgrade from my old setup. The controls are easy to understand and my wash\dry times have been cut shorter. I included the haul-away and install options with my purchase. No issues with the delivery and haul-away. The install appointment was set for a few days after delivery. Not a huge deal. When the third party arrived to install, they weren’t even aware it was an install appointment, they arrived to “haul-away” again. They didn’t have the necessary tools to install. This was a bit frustrating so we ended up installing ourselves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a decent set!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the price. It takes a little longer to do loads because it takes forever for even the small loads to dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo washer/dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and operates beautifully. Washes clothes and drys clothes as you would expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and efficient laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG machine runs extremely quietly and has many options for laundering your clothes and other items. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and dryer. Works very well and is relatively quiet even when both elements are running at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my stackable, washing machine and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went so smooth the transaction iti the set up we are enjoying it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG-4-5-cu-ft-he-sm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, steam feature A+, easy to load and unload, controls in the middle of the appliance an excellent idea that truly help people not to tall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits in our small space!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits in our small laundry closet in our condo. It’s nice and quiet. We had a little trouble because the delivery guys switched the hot and cold water inlets, but once we figured that out it was a pretty easy fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous & Efficient

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love her! This has been the most amazing washer and dryer I have ever had. Not only is the machine gorgeous but it is fast and efficient. I wash lots of laundry and this machine cuts down on the time and makes it fun!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had our LG washer/dryer for about a week now. I’m still getting used to the dryer functions out clothes have came out damp a few times. I like it overall. It is a little expensive compared to getting stackables, but this unit is shorter which is what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stacked washer and dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought in May. We’ve had no problems and love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laundry setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great placement of the controls, very quiet. No shaking or rattling. The stacked washer and dryer give the room more space. Love them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but why not supply all the parts?!?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this wash tower. My only complaint, and I can’t figure out why they don’t include it, is that the steam kit has to be purchased separately!! When I checked out I selected every option available to complete my purchase and the steam kit was not even offered separately... I assumed it came with the unit only to find out that now I have to go buy it at Best Buy and figure out how to install it myself. The geek squad would’ve installed it for me if I had purchased it in advance, which I certainly would have if I had only known they were advertising a feature that they were not supplying! Not good LG, not for a $2000 washer and dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older LG that we were very happy with. But this set has blown our socks off! Whites are whiter using the same detergent. It dries faster, too! Just can’t say how pleased we are!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the WashTower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washtower! I love the control panel and all of the additional wash dry settings on the app. It gets my clothes cleaner than my previous washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Unit for a Small Space

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit to save space in a small room. We purchased this to replace a larger top loading unit and we are impressed at the quality and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, is very time efficient. Does make a little too much noise for my taste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silent and wonderful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The washer-dryer combo is super silent. Love some of the features and would definitely recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed something that would fit in a small area and this fit perfectly. The controls are perfect being in the center rather than having to reach to the top for the dryer controls. It works great and looks great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase! It has an auto sensor that knows how much the load is it’s great

    I would recommend this to a friend