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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2726 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,726 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG 4.5 Cu HE Smart Front load W/D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice LG laundry. Fits in space. Modern washer and dryer. Great looking in color and style.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Unit for a Small Space

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit to save space in a small room. We purchased this to replace a larger top loading unit and we are impressed at the quality and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing!!!!! Installation was super easy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine!! Does a great job for what o need it to do!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent machine. Cleans and dries perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New LG stackable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We love the efficiency and the size of the unit. It allowed us to install additional shelving. Clothes come out fresh and clean and with the app i am notified at the end of each cycle

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it delivered and installed and was very satisfied with the service. I love that the controls are located in the middle. It is compact and fits just right in tight spaces. Best washer/dryer I have purchased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and simple.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oversll best washer dryer ee have had. Eady controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great space saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the compact design and I love the color. The washer saves so much water as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hello

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome works great love it and it also washes my clothes good with a fast dry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new LG washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and dryer. The stackable design fits nicely in my laundry room and it’s full capacity is wonderful. Does a great job on my laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the LG Washtower to replace my old stacked unit that finally died. I’ve been using it for a few weeks now and have absolutely nothing negative to say. It’s a nice upgrade from my old setup. The controls are easy to understand and my wash\dry times have been cut shorter. I included the haul-away and install options with my purchase. No issues with the delivery and haul-away. The install appointment was set for a few days after delivery. Not a huge deal. When the third party arrived to install, they weren’t even aware it was an install appointment, they arrived to “haul-away” again. They didn’t have the necessary tools to install. This was a bit frustrating so we ended up installing ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good for me.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was somewhat hesitant about ordering this appliance. However, with Best Buy's reputation and the additional support items I could purchase, I took a leap of faith. I replaced a washing machine and regular dryer which were stacked and made it nearly impossible for me to reach/read the controls on the top. So far I am pleased with the WashTower, Controls for both appliances are in the middle band. Water temps, soil level, type of items being washed and spin cycles, are easy to control and it has auto controls for convenience. I particularly love the extra rinse cycle. So far so good for me.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love the LG stackable washer / dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice pair of washer / dryer. They're quiet, look great and the clothes come out super dry and fresh. Note: The washer and dryer have separate power chords and the dryer needs the higher wattage outlet (40W).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ePerez

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer & dryer. Very easy to use and energy saving

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Had better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to be able to set fot air dry. This is a nice looking wash tower but was expecting better. Have option to use remotely but why?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lg machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellente machine i love it nice customer service i highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and really quiet.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for a really good price. Super quiet and easy to use. Have had this product for over a year and it works like it's new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG 4 me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient, and powerful system. We are very impressed!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washtower

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit for my new house which has an upstairs laundry closet requiring a stacked washer dryer unit. This new model appeared to be ideal for my needs as it is engineered specifically as an integrated stacked system with the controls for both washer and dryer located in the center of the unit for easy reach. Unfortunately, when Best Buy delivered the unit the delivery crew was unable to get it upstairs due to its size and weight. I would recommend this product only for a first floor installation.

    I would recommend this to a friend