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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2728 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,728 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing space saver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for saving room, we have now built a pantry in our home with the switch to this from a traditional side by side as well as switching to an electric wall mounted water heater.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    LG Washtower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. It has worked excellent. It replaces my old two piece washer and dryer. Now having one unit with a washer and dryer is awesome and the space saving is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG wash tower

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek looks, works very well. Not loud or noisy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased, very pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this set as it was the only one that could be delivered in a timely manner. We switched from GE to LG after the GE’s kept going out on us. As a result of the problems with the GE’s, we wanted LG because of the fact that they will communicate with the phone and alert us as to the issue and whether or not a tech is needed. Washer and dryer has standard cycles, but if you add the app to your phone and connect the units to your network, you can push other cycles to the units. They will also alert you when the cycle is complete. It also offers a night fresh mode so the clothes will tumble at night quietly. These are great units and my wife couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Love them.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to get stackable washer and dryer so that we could increase the room in our laundry room. This works great and glad we got them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harriet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and functions. Live in condo and fits prefect as stackable. Did side venting and fits perfect. Washes great and hold a lot. Drys threat. So far just love this machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple is key.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the wash tower because I wanted something minimal and form factor for my laundry room. The wash tower is supper simple to use, you can even upload specialty washes and dryer setting from the LG app. The wash tower’s simplicity is everything to me, and the quietness will have thinking the washer is not even running. Now if I have to say anything negative about the tower it would definitely be the excess that will be left behind on dryer loads so you would have to wipe the dryer portion down after every load other than that it’s extremely easy and simple to use, and install.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Large capacity in a small space.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has this w/d unit so i already knew i loved it. For a stack the washer holds a great deal of laundry and very large pieces. So if you have a small space this is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking washer dryer. Works great. Leaves soap residue from tide pod in the soap dispenser. Will have to check on whether pods should go directly into the washer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Small but mighty.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Fairly quiet. We use as a secondary machine. Not for high capacity. Sits about 6.6’ tall. Note, power and water come from back left side, dryer exhaust on the back right.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Unit Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I love it!! It was everything we wanted. We have a new born and a toddler and this make no sound so is perfect for us!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. !!! One of the best LG stacked washer and dryer out there. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Beautiful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, efficient washer/dryer. Saves space, but yet full capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Dreaming of new Appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for one or two people. Love the stackable. Control are in the middle. Just the right height for shorter people.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same size and strength of my side by side but less space. Excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best we have ever had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall size for the space we have it in. Display is in the perfect spot for a "stacked" unit. All the whistles and bells along with easy to use and access controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washtower!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets clothes spotlessly clean and dries without wrinkles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    small but mighty.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keep in mind the size here, this isn't for a family of 4. but it small and compact and does what's needed. So far this washer has been working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LGwasherdryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity is great and I like the color. The w/d is easy to use. The 2 guys that delivered it did a great job and they had to bring it upstairs and the stairs curve around. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice stackable unit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Looks very nice and is the quietest washer and dryer I have ever had. Even sings a little song when it's done

    I would recommend this to a friend