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Customer Ratings & Reviews

$2,099.99
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The comparable value is $2,899.99

Customer reviews

Rating 4.6 out of 5 stars with 2780 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,780 reviews
  • Rated 5 out of 5 stars

    Happy with our purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit! Love the features and that both washer and dryer controls are in the middle of the unit. Sleek, attractive, and working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful washing machine and dryer set. I haven’t learned all the bells and whistles. I bought it primarily to give me more storage space in my tiny laundry area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice set, good buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really nice upgrade in our apartment. The set looks great, and works as it should. Best buy did a great job installing as well. All around good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washtower - Excellent Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and is very quiet.The LG ThinQ app helps manage and control even when you are away form the location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with washer and dryer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amanda

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans exceptionally well. The ease of use isn’t great because you have to download cycles off the app. You cannot adjust water temps in a cycle, you have to use a different cycle. It’s a little confusing.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. Here's a link that will help you understand the different cycle and options. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the performance of washer and dryer tower combination. So far it has performed better than expected. It has also allowed us have more room in our laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to get stackable washer and dryer so that we could increase the room in our laundry room. This works great and glad we got them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product! Bought it to get some extra space in a small laundry room and couldn't be happier! It is extremely quiet and has excellent features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to operate. Easy to use and cuts washing and drying time in half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine!! Does a great job for what o need it to do!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellente machine i love it nice customer service i highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Title

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine for the price, it washes great... it dries great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer/dryer in an efficient design!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very easy to use and the stacked design works perfect in our home. The quality of sensors is greatly improved over other models we have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent machine. Cleans and dries perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stacked unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stacked unit with a mobile app to control cycles and receive notification once complete. Moderately quiet, and efficient at getting laundry clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer performance is great and the size and the space it gives me, a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it and sets in an area where we had an incredibly small washer dryer. Solved our problem to replace an apartment size unit with a close to full size unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Unit Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I love it!! It was everything we wanted. We have a new born and a toddler and this make no sound so is perfect for us!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Came dented. Obviously an open box item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sold me an open box item with a dent BUT I BOUGHT New! What a scam. The unit itself is good and works well. Best Buy sucks though. What a joke.

    I would recommend this to a friend