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Customer Ratings & Reviews

$2,099.99
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The comparable value is $2,899.99

Customer reviews

Rating 4.6 out of 5 stars with 2780 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,780 reviews
  • Rated 5 out of 5 stars

    Great washtower!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets clothes spotlessly clean and dries without wrinkles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this because our machine died, after waiting 3 months for delivery I was very satisfied with the machine. Only thing I wish I had known is that it is very sensitive about airflow, I live on a bottom floor of a condo unit, and the vent goes up to the roof and shares with 4 other units. The machine likes to throw d80 errors. But it is because of the vent hole is 50 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG-Smart Front Load Washer and Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-functioning and performing LG-Washer Dryer Unit. I would recommend this to my fellow buyers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    space saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    space saver, efficient, good quality, space saver, good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Delivery and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great putting it in a very difficult space. Thank you again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful looking dryer - but can't use yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking washer/dryer combo, but I still can't use it! The desciption said I the dryer vent can be set as back (default) or left or right. I did't know I needed anohter part to make it a right return dryer exhaust. So, I called LG, and they had me contact their Parts Provder. I bought this driver on April 11th, and STILL haven't been able to use it, due to the fast that LG Parts Suppliser (Encompass) has now 3 times delayed the part that I need to get it installed! It was supposed to be here April 30th, then May 10th, and now the new update is 5/21 and I still don't have much faith. And now it's too late to turn the dryer so I'm stuck with it until I get get the piece to side-vent the dryer....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laundry tower provides plenty of capacity for washing items. The control bar in the center is very convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG WashTower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it has faster programs. It does not take up as much space. It is difficult to customize wash and drying customization. This may change the longer we use the system

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick delivery. Excellent installation and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love love love this WashTower. It is a power house. Takes up so much less space than regular stacked units and it's got a cool interface with the LG app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washtower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent stacked unit!!! Washes and dries beautifully. Very quiet with quick wash options. Love this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good! green is beautiful and it so quiet even with giant bedding loads. love it, but it’s only been a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washtower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Good wash results and very quiet. Great storage space on each side and - I can reach all the way inside each unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr C

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space saver and does the thinking for you washing and drying times all based on simple option selection and load capacity respectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a standard GE stacked unit that couldn’t keep up with the task. What a pleasure it is to use this washer/dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    performing machines

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pair of washer and dryer runs very smoothly. They are easy to operate. I am satisfied. Use less soap (HE only)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stacked machine is extremely nice. It is heavy duty and is perfect for a small space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the class

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great quality! 100% satisfied!!! Saves a lot of room + has Wi-Fi!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent low profile large capacity unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this smaller sized, stacked, washer dryer unit with the large capacity of bigger units. Very modern and great technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG September 2023

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG is very quiet. It does a nice job washing and drying the clothes. Im more than satisfied.

    I would recommend this to a friend