Customer Ratings & Reviews
- Model:
- WKEX200HBA
- |
- SKU:
- 6420312
Customer reviews
Rating 4.6 out of 5 stars with 2729 reviews
(2,729 customer reviews)Rating by feature
- Capacity4.8
Rating 4.8 out of 5 stars
- Dry Time4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
LG wash tower
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the perfect wash tower for smaller spaces and easy to use
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought these and best buy installed them with ease. great product and is quiet. only downside is the cost.
I would recommend this to a friend Rated 5 out of 5 stars
LG wash tower
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice to have a stackable washer and dryer that is very lot reliable
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Candy Apple Red
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Stacked Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to be able to make more room in laundry room.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great washer & dryer set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer combo. Really pleased with the set.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little expensive, but a great appliance, quiet and efficient
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Perfect in the closet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Heavier than anticipated. Seems solidly built. Center controls for washer and dryer. Compact.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend Rated 5 out of 5 stars
Wash and Dry
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! Saves space and it takes a big load when we Wash and Dry
I would recommend this to a friendRated 5 out of 5 stars
Sleek washer dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item! So sleek and looks so good in my new basement laundry room. Works great and love the controls in the middle instead of stacking a washer dryer on top of each other. Best Buy delivery went well and the guys were able to get it down the stairs to the basement. A plus!
I would recommend this to a friend- Cons mentioned:Installation
Rated 1 out of 5 stars
Unacceptable customer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a LG washer/dryer for a condo unit which has restrictions on delivery times. The item was delivered and installed damaged (and not during the hours requested). Best Buy has a delivery window of 7am to 7pm. I then scheduled a replacement delivery and they also didn’t arrive at the scheduled time and nor would the install. Delivery only. So I scheduled a third time and they again did not arrive at the scheduled time. Best Buy indicated I needed to reschedule. After 3 failed attempts to get an undamaged appliance delivered and installed, I cancelled the order and requested my credit card be credited back for the purchase amount. Now they tell me that they can’t refund until they receive the item back. I now have to scheduled time for them to pickup but BB is so incompetent and uncaring it may never get picked up. I am sure I would like the undamaged product if I could ever get someone at Best Buy to care enough to do something about this problem. I am at a loss for what to do.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jeff. Thank you for sharing your experience with us regarding your LG Washer/Dryer (WKE100HVA) model. We understand how challenging it can be to deal with damaged deliveries and missed installation appointments, especially with specific time restrictions. We strive to provide exceptional services that exceed our customer's needs and expectations. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. Meanwhile, to expedite the resolution, please provide us with your order details and any related information via a private message on social media @LGUSSupport. Our team will assist you in navigating this process and ensure that your concerns are addressed.
We appreciate your patience and are committed to helping you resolve this issue as smoothly as possible. ^Juvy
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greattttttttttttttttttttttttttttttttttrrrrrrrrrrrrr
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Space saving
Rated 5 out of 5 stars
Recommended good buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely impressed with the LG tower. It’s compact but at the same time it’s spacious in the inside.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Wonderful stack
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient, easy to maneuver and work with the control panels. Full size, but don't take a lot of room.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend Rated 5 out of 5 stars
Quiet and Smart
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that the control panel is in the center. Washer and dryer are performing well. It’s just need a few months but love
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent team, with very useful functions.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG 4.5 Cu Ft Smart front load washer and dryer tower was an awesome choice for a replacement.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Effortless!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A hit with the entire family! Makes doing laundry effortless!
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I like it. It is good looking, too.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far! I am short and I can reach everything with the washer/dryer tower.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
LG Slim combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very quiet and Washes a the clothes well. It’s slim design is perfect while still fitting the same amount of clothes my previous washer held.
I would recommend this to a friend
































