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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2729 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,729 reviews
  • Rated 5 out of 5 stars

    Beautiful and functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Looks beautiful and cleans and dries awesome. Still figuring out all the extra settings, but normal and delicate work great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Does what washers do

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far though all the online options can be weird to navigate. Did have it installed by Best Buy. It ruined a load of clothes because of some weird rubber smell that has yet to repeat or reveal its origin. Like the wash options and it is fairly quiet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer combo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer combo. Got a great deal. Perfect for condos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy customer!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this unit for 9 months now and haven’t experienced any issues. It’s a beautiful washer/dryer combo. Best on the market. Would definitely buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's that good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer dryer combo, using the LG app I receive notifications when it's done so I can do other stuff while washing clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer dryer combo unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far very pleased with this w/d combo-especially the size of the drums and clothing capacity- wow. Double-check your space- deeper than average for stacking set. It comes right to the front door of our closet-and tall too-I have to say,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every spin!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best prestacked units I have ever used. The delivery was amazing and the service was great - one of the best washers and dryers ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect washtower

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m someone who loves “toys”. Never thought a washer/dryer would be one. Not only does washer & dryer talk to each other (dryer knows what option you used in washer) and both can text when they are finished

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Washtower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG WashTower! Ease of use is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well indeed. It calculates everything from the timing to the whole process

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work right for long

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke as soon as the 1 yr warranty ran out. Will cost minimum $400 to fix but could be more.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Eric. Thank you for reaching out about your LG Wash Tower (WKE100HWA) model. We understand the importance of having a washer and dryer that remain reliable beyond the first year, especially when you depend on them for everyday laundry needs.

      When a unit stops working shortly after the warranty period, one helpful step is to perform a full power reset by unplugging the appliance or switching the breaker off for 30 seconds, then restoring power. This can help the control system reboot and may clear issues that prevent the cycle from starting or completing. More guidance here: https://www.lg.com/us/support/product/lg-WKE100HWA.ABWEEUS. We’d be glad to take a closer look and assist further. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help. ^Juvy LG

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer/dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to use. Clothing and sheets smell and look good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Money Spend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got delivered on time. Excellent investment well money spend. The dryer light up inside when it's done drying, also both dryer and washer makes tones when it done. I love it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the washer combo is good the insulation was not good. they put a hole in my door and door frame and scratch my floor. I have not hear from the claims department. so where do I stand? I am leaving for the South and need this taken car of NOW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement to the huge front load washer/dryer I had prior with most of the same features. I will say the rubber seal(?) on the washer is much easier to clean & dry then my former unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Easy to use. Doesn’t take long for a single wash.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this washer a month. It’s been great the washer load size is a bit smaller than I expected but works great. Wouldn’t recommend if you have a lot of heavy/CA king comforters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in did their install, made sure the washer/dryer combo was working before they left. They were quick,efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So in love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had horrible luck with front loaders in the past. But this new model is so nice! The only con is you need to either put on a pedestal or be less that 5' tall for the washer. We are having a 12" pedestal made, with will also serve as a step stool for the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who Knew?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying this LG Wash/Dry Tower, I had no idea how much I would use the steam in dryer. Love, love, love my new washer & dryer!! Use the dryer steam fresh cycle almost daily!! Great benefit!!

    I would recommend this to a friend