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Customer reviews

Rating 4.6 out of 5 stars with 2771 reviews

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  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,771 reviews
  • Rated 5 out of 5 stars

    LG washtower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer/dryer combo is exactly what we needed. My wife is on the shorter side and having the controls in the middle works great. It can easily fit our comforter.

    I would recommend this to a friend
  • Cons mentioned:
    Dryer performance

    Rated 4 out of 5 stars

    Works great the AI needs some work though

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works well. Love the features my clothes always smell and look clean. Love the LG app to connect to the wifi. I think the AI systems needs some help when it comes to drying clothes its only about 50% right and leaves clothe slightly damp sometimes so i have to add more time to the dryer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Quiet, efficient, and saving money on the energy bill. Win, win, win.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi James! Thanks for taking the time to leave a positive review! LifesGood when your quiet appliance efficiently runs in the background while you go about your daily life! Should you need any assistance, we're just a click away on social media. ^Chris (Washer model WKE100HVA) LG

  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Finally!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new stackable washer/dryer. What a space saver in my laundry room. It's perfect! I'm very short, and having the controls in the center is so very convenient. The versatile cycle options are right on for every need.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quiet and works well. Wi-Fi sucks.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is so quiet and works so quickly. No realy complaints other than the WiFi connectivity. It will not stay connected to the Wi-Fi. When it does disconnect, you have to delete it from the app and then re-add it. It’ll stay connected for 2 to 3 days and then disconnect again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit in many ways

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. We had a regular washer and dryer occupying space in a small laundry on a raised platform at the beach. We wanted space to install a rinsing sink for sandy swim gear and a folding counter. We'd looked at stacked before, but with the four-inch raised platform, my wife couldn't reach top mounted dryer controls. This product came to the rescue and we couldn't be more pleased. Not only did it address our needs, but it just happens to work great, too. All at a price less than our next best option. Home runs are had to come by, but this represents an out-of-the-park solution for us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my brand new LG WASHTOWER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this LG laundry center. It has made my life so much easier. And saved me money already on my power bill. The install, however, from the service provider for Best Buy did not go as planned They had to come back a second time with not a defective machine. Like the first, but we are loving it now. Since it is all installed and working, good super smart tons of features and accessible by app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Wash tower and styler

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it so far. It is very quiet and comes with an app which is probably way over the top. However so far it has performed very well. We purchased it with the LG style tower. Only downside is the accessories are expensive. Side venting kit was close to $90

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great item but arrived dented

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer/dryer have had no issues with is performance only downside for the money we spent and after picking up once we opened the box it had a big dent at the base of the washer that would have happened prior to boxing because box was in good condition. Would have returned but we having been without a washer it would have taken too long to exchange and get a new one.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It's lovely to hear your kind words of appreciation to the LG Front Load Washer. We’re sorry to hear about the dent. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^Jolly LG

  • Rated 5 out of 5 stars

    HIGHLY RECOMMEND THIS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stacked washer and dryer. You can’t even hear them running. Does an excellent job. This is my third front load washer and dryer since 2000. What I’ve learned is keep the washer door open so it will dry and wipe around the seal with a rag. It will keep it from molding

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look! It’s small but you can wash big loads. Love that the controls are in the middle. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super machine in a compact space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was 7 weeks after we ordered but worth the wait. The LG Washtower does everything wash/dry separates do in half the space. The washer is 4.5 cubic feet so we can wash our king bedding in one load. It's wi-fi capability let's us customize the cycles from our phones. We had a Kenmore/WP stack before and this is soooo much better.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Beautiful new set!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful new set by LG. So far, it works great.....I havn't used it for everything yet but I really like the system and my clothes have come out really nice. The controls are very easy to operate and with the tower set-up, very convenient. Saves floor space too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer drier combo. Was hesitant to buy because i wanted the washer dryer separate but this looked great. Washes clothes perfectly and clothes are always fully dry. Fits perfect in our custom built laundry and fits everything we have thrown on it. Steam option is a great add on too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space saving

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it saves space easy to use . Cleans and dried well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As functional as it is beautiful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most beautiful washer/drier I have ever owned, and its does a fantastic job at getting my families clothes cleaned! When you only have space for stacked machines, but you're too short to reach the controls on a traditional stacked front loader, this is absolutely the machine for you!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet, cleans well, and is gentle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this wash tower, it’s very quiet which is very important to me since it’s located right off my living room in a very small house. It seems to clean better and is gentler on clothes than my previous top load washer/dryer unit. I’m extremely pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Best washer ive owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my apartment. Small and not so noisy and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Dryer performance

    Rated 1 out of 5 stars

    Buyer Beware and think twice before you purchase!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a little more of a splurge for me than the set I intended to purchase, but the all in one unit, center controls in the middle (made it easy to use as I am short and some units have the dryer controls at the top of the dryer and I could not reach them) and the tall sleek all in one piece design and sexy color made it so pretty that that I threw caution to the wind and purchased the set. I say caution because I had always been warned that front loaders could have odors. However, I dismissed this thinking to the fact that people were not taking care of the unit which they caused the problem themselves. I was so wrong! Terribly wrong! I wiped down the washing machine after every use as the manufacture suggest to avoid mold/mildew from building up. I even leave the washing machine door open after I wipe it out to ensure it air dries. This did not stop the buildup of mold/mildew and a terrible smell! The smell is so bad because the mold/mildew it is growing is in a part of the unit that cannot be reached or cleaned. It is so bad it even is growing on the laundry detergent drawer. The smell can be smelt down the hall! It is especially embarrassing when I have guest over. I want my clothes to be clean and fresh not smelly with mold/mildew spores on them. Buyer beware... this is a bad investment, and you will regret this purchase! I did give it 5 stars for capacity, dry time and ease of use. I would even give it a 5 star for being so sleek and nice looking... but at the end of the day it is very concerning to me and a continual problem I should not have to be concerned with! Do yourself a favor and do not buy this unit!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello Lynda! Your safety is our number one concern! We apologize for the unfortunate circumstances. With that said, we would like to delve deeper into the issues you are facing and find out what steps we can take to address them. We need to switch to a different platform in order for you to receive immediate assistance. You can direct message us on Facebook or Twitter with the hashtag @LGUSSupport, including the model and serial numbers of the WashTower. It will be our pleasure to assist you! ~Rita LG

  • Rated 5 out of 5 stars

    Great appliance so far !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washtower! It has been a great addition to our new home so far. At first there was a small issue. The way my laundry room is set up, the hookups for the washer is on one side of the room and the outlet for the dryer is on the other. So the original position the washtower was in (closet to the washer hookups) made the 6ft power cord for the dryer hard to reach the outlet. However, I had my contractor come out to take a look ( as well as another issue with the dryer vent in the wall unrelated to the tower)and it was an easy fix. He reposition the tower and fixed the vent issue in the wall . After that it’s been amazing. I like having it connected to the app and receiving alerts on my phone. It appears to be a lot of customization that I have yet to explore. Which is really cool to have but a bit of an inconvenience to take time to learn.

    I would recommend this to a friend