Customer Ratings & Reviews
- Model:
- WKE100HVA
- SKU:
- 6451030
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.
This summary was generated by AI based on customer reviews.
Wash tower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The elements of the wash tower work very well. The dryer even noticed that the vent was partially blocked saving us a lot of trouble. My only complaint is the tedious set up method for the WiFi connection which required a separate GeekSquad visit to accomplish.
I would recommend this to a friendAwesome Wash Tower
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chose for digital control panel in between washer and dryer, space saver, energy saver, update from last washer and dryer, sleek stainless steel color and great price.
I would recommend this to a friendLove the appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this appliance. Best I ever had. Too bad the installation was so terrible. A waste of a 150.00. Still waiting for the seam kit for the dryer. 4 appointments, 4 no shows
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Jovelyn
Good tower design! Dryer is outstanding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Washer and Dryer tower is really good combination. Especially the dryer functions very well. It saves much time compared to LG's wash/dry 2-in-1. The cloth from the dryer is soft!
I would recommend this to a friendLg dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good looking laundry but dryer stop spining on me
No, I would not recommend this to a friendLG stackable washer/dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got our washer/Dryer installed and hooked up today. Have done two loads of laundry dry so far. Love my new LG stackable washer/dryer.
I would recommend this to a friendTwo plugs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the washer and dryer but had two plugs 110 and 220. So my electrical could not support it.
I would recommend this to a friendWasher/Dryer & Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was outstanding. Very professional and accomodating. Everything arrived promptly and in great condition. We have not installed them yet, so I can't review the products as yet.
I would recommend this to a friendGreat!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this machine! Fits perfectly in my small condo space. Cleans great and the touchscreen is awesome. Love this
I would recommend this to a friendExcellent, state-of-the-art washer-dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely reliable equipment, installed as part of a renovation in an old log ranch house in a very remote area.
I would recommend this to a friendPoor delivery and follow up Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy open box and don’t expect Best Buy to deliver when they say they will. Worst experience ever trying to get what I paid for. Then on top of waiting forever to get it delivered, after it was delivered, the drain hose was broken and sprayed water everywhere. Getting that repaired was another whole circus and wait. The system Best Buy used to track parts is not connected to their scheduling system, so even though the part arrived in a couple of days, the scheduling system kept canceling the appointment because it did not know the part was already delivered. Get it together Best Buy.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Glynn. Thank you for sharing your experience with the LG Washer (WKEX200HBA) model. We appreciate your feedback and understand the importance of a smooth delivery and setup. You can contact Best Buy customer service at 888-237-8289 for assistance and solutions.
While LG doesn’t handle third-party retailer logistics, we’re here to support you. If your unit’s drain hose is damaged, check the connection and ensure the replacement hose is securely attached to prevent leaks. For installation and maintenance guidance, visit: https://www.lg.com/us/support/product/lg-WKEX200HBA.ABLEEUS. If you need further assistance or want to confirm your unit's operation, email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
My beloved washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very grateful with this equipment because a have a lot of time to do other things.
I would recommend this to a friendGreat product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The items were only installed last week , have done several loads of washing and drying and so far excellent results, product are very modern and stylish
I would recommend this to a friendBest unit we have ever had!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is perfect for our family with the capability of large loads and the stackable unit is great for saving space.
I would recommend this to a friendnew smart load washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it looks great in my small laundry room only thing I need to figure out is why doesn't try clothes on one dry. I have since discover to do more dry and then there dry
I would recommend this to a friendTower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy’s Geeks worked very hard putting the tower in our laundry closet! We are very pleased with the service received and the tower unit! We would recommend Best Buy for products and service!
I would recommend this to a friendWASHER / DRYER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT WASHER DRYER, TONS OF SETTINGS, AND GREAT SIZE CAPACITY FOR A STACKED UNIT. LOVE IT, SET UP WAS A BREEZE.
I would recommend this to a friendLG is best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my LG washer and dryer! What a relief to have reliable machine! It’s super! Worth every penny.
I would recommend this to a friendThe washers and dryer are working realy well.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new LG steamer washer and dryer. They are so quiet and good function. Highly recomend.
I would recommend this to a friendLGSTACKABLE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stackable machine, it washes well, looks beautiful. I am so far satisfied.
I would recommend this to a friend