Customer Ratings & Reviews
- Model:
- WKE100HVA
- SKU:
- 6451030
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.
This summary was generated by AI based on customer reviews.
OWNER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT MEETS OUR EXPECTATIONS,IT FITS OUR IN THE LAUNDRY AREA VERY WELL. THE INSTALLERS DID AN EXCELLENT JOB.
I would recommend this to a friendSave your money!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this washer and dryer for a little under a year and it’s given me issues from the start but I was determined to give it some time to see if it got better as I learned more about it. The dryer takes all day to dry one load and it’s constantly stopping on its own. Wanted to love it but after a couple months of constant use I have to say stay away from this product.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Karina. Thanks for sharing your feedback with us. We understand your concern about your LG Wash Tower (WKE100HWA model not meeting your expectations. We strive to provide reliable, high-quality products and ensure a smooth experience. For help, you may visit the following links: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634 and https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally--20150485215101. Since you've been dealing with these issues for a while now, it’s a good idea to reach out to us @LGUSSupport on social media for further assistance. We will help resolve this situation with an in-depth review of your appliance or escalate it for a replacement if needed. ^Juvy
If you'd like, I can help guide you on how to troubleshoot further as well. Let me know if you need anything! —Juvy
Don’t have the item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not have the item yet, the delivery has now been rescheduled for the third time. The first time they messaged that they would be there at 8 but arrived 30 minutes early and left since I wasn’t there yet and they said they only had to wait 30 minutes. I don’t live at the property yet and have to travel. The second time they called me and said the delivery was delayed because the truck broke down and they would keep me updated. I waited 2 hours and then saw on the website my order had been canceled. I then called and rescheduled. The tv installation that was through the in house geek squad rather than the third party contractor was great. They were there on time, did a great job, and kept me informed the whole way.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bryan. Thank you for reaching out to us about your LG Wash Tower (WKE100HWA) model. We appreciate you sharing the details of your delivery experience and understand how important it is for your appliance to arrive on schedule.
Since delivery and scheduling are managed directly by the retailer or delivery provider, the best step is to contact Best Buy customer service at 888-237-8289 with your order number to confirm the updated delivery date and ensure the item is still scheduled. Once your unit arrives, you can find installation and product guidance here: https://www.lg.com/us/support/product/lg-WKE100HWA.ABWEEUS. If further assistance is needed with your LG product once it has been delivered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can continue supporting you directly. ^Juvy
Very Satisifed Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reviewing all the major vendors, we selected this LG model because of its high quality, and centralized control panel.
I would recommend this to a friendSet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new set. Best decision I could’ve done They were amazing
I would recommend this to a friendLg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good the 2nd group of gentlemen who cane to instal were professional and new what they were doing
I would recommend this to a friendLove this unit!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful appliance! Price was great! Home delivery went smooth! This item has the controls for the upper unit in the center, so you don't have to reach up high to use controls!
I would recommend this to a friendAmazon thing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this set, this is amazon how can I manage from my phone.
I would recommend this to a friendLG washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s working great! I love that it doesn’t take up too much space in my laundry room because it’s stacked.
I would recommend this to a friendBeautiful space saver!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works beautifully! What a brilliant idea to save space! This W/D/ combo has all the features that I would ever need for washing/drying. I especially like the steam features and the energy saving dry setting.
I would recommend this to a friendPlease So Far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm truly please with this laundry center, The only reason why didn't give it 5 stars is because you need to drain the pump filter depending on how often/ loads you wash. Filter is on the lower right hand side.
I would recommend this to a friendLG washtower
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this washer and dryer. Perfect stackable to fit a full load of laundry while having a slim design.
I would recommend this to a friendAmazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer/dryer unit. Very quiet wash and dry cycle that gives off a nice melody when your clothes are finished washing/drying.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn
Washer and dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing work, they guys came in while I was at work and my wife was home and they set up everything perfectly.
I would recommend this to a friendEverything works as expected!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using it for a few months without any complaints. Push notifications when the washer/dryer is complete is great.
I would recommend this to a friendConnor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working in excellent condition my wife is in love with it
I would recommend this to a friendLG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so far—many options for different situations. I used the speed wash a lot for my boxing wraps!
I would recommend this to a friendLG washer & dryer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the LG white washing machine and dryer! Its modern and sleek. Looks great in condo.
I would recommend this to a friendAwesome washer and dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer. It comes already stacked. The depth of the machine was perfect for the utility closet-I was able to close the doors!
I would recommend this to a friendGreat product and lousy delivery service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, very satisfied, although the company contracted by Best Buy for delivery and installation give a terrible service.
I would recommend this to a friend