Customer Ratings & Reviews
- Model:
- WKEX200HGA
- SKU:
- 10758150
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
washer dryer combo unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far very pleased with this w/d combo-especially the size of the drums and clothing capacity- wow. Double-check your space- deeper than average for stacking set. It comes right to the front door of our closet-and tall too-I have to say,
I would recommend this to a friendDamage During Installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great for washing and the dryer is sub par. I’ve had the LG tower installed and the duct damaged during the installation. Since then I have 3 technicians come out to attempt to fix an issue with the dryer duct without any avail. I am now told I have to pay for the next visit. Long story short if the installation is without issue maybe things will be okay. If not, Best Buy may not be able to fix it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tierra. We appreciate you sharing your experience with the LG wash Tower (WKEX200HBA) model. We understand how challenging it can be to deal with installation issues and subsequent service attempts, especially when the dryer is not performing as expected. We strive to provide reliable, high-quality products that exceed our customer's needs. For duct damage and repair concerns, please reach out to Best Buy's customer service to address the situation, especially regarding the cost of future service visits. Explain the issues with the damaged duct and the previous repair attempts to seek a resolution. If you require further assistance with the dryer or have additional questions, feel free to reach out to us on social media @LGUSSupport. We're here to support you and ensure your appliances are functioning properly. ^Juvy
Its a good, compact unit that does the job.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good, compact unit that does the job. Only real issue is constant D90-D95 error codes on the drying due to bends in the vent neck which are unavoidable. Think about that before you make the purchase as you might have to repipe the vent in your home.
I would recommend this to a friendWorks fine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functions but had a small hole in drain hose so had to replace it. Other than that it washes and dries clothes…..
I would recommend this to a friendPurchase of LG Tower Washer & Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service from the sales person to delivery & install. Excellent service on all dides of the transaction. We are so pleased with the LG tower unit. Thank you.
I would recommend this to a friendAmazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer/dryer. It works so good. Better then any washer/dryer that I've ever used. One downfall is you should be able to connect it do a phone or mobile device and I cannot get it to connect to any device to the app. But otherwise no complaints
I would recommend this to a friendLG Tower is GREAT
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love LOVE my LG Washer Drier Tower!! Best purchase I’ve made in a ling time!! Binus… it’s a fun green color♥️
I would recommend this to a friendLG Washer Dryer Tower
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive design and awaiting to be installed and run
I would recommend this to a friendLaundry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product does what it's supposed to do love it
I would recommend this to a friendWasher/dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Easy to use. Clothing and sheets smell and look good
I would recommend this to a friendNo to the tower, customer service excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit looked nice. Brought it home hooked it up. It ran well until it got to the spin cycle. Then it was violently shaking. I tried to rebalance the tower. But to no avail. And for some reason the dry did not get hot and did not dry like it should. I went back to Best Buy where I purchased the tower. The manager Sultan was awesome. I showed the video to him. He said that it should not do that. He gave me a few options. I chose to purchase a different set all together. So ultimately I was unhappy with the washer/dryer tower. But the customer service was excellent.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Christine. We are sorry to hear that you had a negative experience with your LG washer/dryer tower. It is never our intention to provide our customers with a product that does not meet their expectations. We appreciate your feedback and are glad to hear that the customer service you received was excellent. If you have further concerns about the LG products, you can reach us out via Facebook or X (Twitter) using @LGUSSupport, and we'll be more than happy to help you. ^Dan
Great Stackable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer dryer! Easy to use! Very quick!
I would recommend this to a friendLG Tower if Necessary!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our stacked LG washer tower, and the installers were prompt, professional, efficient. Would love side by sides, but our space won't allow. This is the best alternative we could find, and are really happy with the selection!
I would recommend this to a friendI love the look
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the centralized controls and the ease of use
I would recommend this to a friendThis thing is smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that the dryer knows exactly which setting it needs to be on based on what settings I selected for the wash cycle, and getting alerts on the phone when it's done really help me not forget about my laundry!
I would recommend this to a friendSatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. Easy to use. Doesn’t take long for a single wash.
I would recommend this to a friendgreat unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size of this all in one. It's easy to move clothes to the dryer. cons - the standard settings are not all easy to make changes to, especially on the dryer and the capacity of the washer seems less that the dryer.
I would recommend this to a friendBest Buy logistics is the worst!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea if this unit is any good, but, this review is about the Logistics team at Best Buy. After knowing we needed a 4 man team to get this installed, Best Buy continues to send 2 men. We've had the unit sitting in our garage for two weeks now. Even though the delivery team has requested that we need 4 people multiple times, I've made personal calls several times, they still can't get it right. We have confirmed each time the day before and they still show up with a 2 man team every time. This will be our 4th attempt at getting it right and another week to wait it out. This is ridiculous! I've really never seen anything like this. Stay away from Best Buy if you need installation.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Great stackable system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek operation with the controls in the middle since we have to have stacked washer and dryer in our house. The steam fresh is a great feature for quick touch ups. Love the WIFI connection and notifications.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product, Matthew. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn
Washer and dryer combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the washer combo is good the insulation was not good. they put a hole in my door and door frame and scratch my floor. I have not hear from the claims department. so where do I stand? I am leaving for the South and need this taken car of NOW
I would recommend this to a friend